Agincare Reviews 

Agincare staff have been fantastic with allocating emergency care workers (at very short notice) for my elderly dad after he was discharged from hospital, having had a very bad fall. Their friendly staff kept me up to date with their progress, right up until the care was put into place. I have met some of the care workers, all of whom are happy, kind and considerate. It is clear that they enjoy the work they do. Agincare’s swift action gave me peace of mind, thank you Agincare!

My Dad has just started a spell of respite today for 3 weeks. So far all seems to have gone well. It’s his first time away from my mum following a diagnosis of Vascular Dementia which is steadily worsening.
The process was made very easy by very caring and helpful staff who have made this transition an easy one in a difficult an emotional situation….. thank you so much Agincare

My father stayed at Admiralty House for 6 weeks of respite following a prolonged hospital stay and rehabilitation. He was very happy there and when he left mentioned that he felt he was saying goodbye to friends.
Everyone at the care home knew his name and always asked after him. They always had time for a chat and a laugh and that cheered him up immensely. I visited my Dad every day of his stay and all the staff and carers were friendly and helpful and very efficient- they are kind hearted and genuinely caring people.

Agincare were helpful and efficient from the very first day I contacted them. They were always available to chat to and discuss any concerns. I cannot fault the service we received nor the wonderful care and help extended to my Dad. They were all instrumental in his progress to recovery and his future health and mobility. He genuinely misses them all.

Excellent service from Michael, and Kelsey. Very caring and efficient both of them.

I've been working with Agincare for a few years and it's been a very good experience overall, especially under Clair Ward management.
Special praise goes to Gemma Mason, the most professional and outstanding coordinator I have ever encountered, who never spares time and effort in helping me, whenever I need support.

From start to finish my experience with Agincare has been excellent. I was treated like a human being and my needs and requirements were listened to and a Care Home selected which is perfect for my husband. Demi went out of her way to help and always followed up and through, calling back to check and confirm. Absolutely brilliant! Thank you.

On arrival the room was ready and the staff could not do enough to help us.

After a long stay in hospital mum was discharged with wraparound care provided by Social services. Charlie mums carer was absolutely fantastic with mum. She not only provided care and support with helping mum settle back home but also helped mum gain her confidence back after being in hospital for 4 months. She treated mum with respect and helped her all aspects of personal care. Mum settled back home only with the support Charlie provided. Thank you so much Charlie for looking after mum so well xx

Good experience with one exception . You asked me to upload my signature on an Agreement but I do not have enough tech knowledge to do that .

I've been working with agincare for 2 and half year Gemma is absolutely ready to listen and assist my coordinators ar great too. I luv my job

Agincare has done a very good job in looking after both of my elderly parents who had different types of dementia. They handled situations which could sometimes be challenging and could move with all necessary speed to replace care workers if someone had to leave at short notice. On the whole, the service has been excellent.

Charlee Williams deserves a special mention for having given the highest quality of end-of-life care to my father and then helped to prepare the house for my mother to return after a time in hospital. She is one of the very best care workers and we were very lucky to have her to look after Dad in his last days.

I’ve been working for agincare for over 5 years now in Worcester, the company are amazing from the care workers I work with to the management team I’ve worked for a few domiciliary care company’s and neither beat this one, my manager Michelle Williams is amazing the most fairest nicest manager you could ever have and I feel lucky to be part of such a great team highly recommended place to work.

I’m a live-in carer for agincare central, I’ve been working for agincare for 2 years now and from my first client I’ve had unmatched support from both managers Gemma Mason and Clair Ward. Gemma always checked in on me every other day on my first client and she’s been a fantastic role model to me and teaching me new things. Clair also recognised the complexity of my first client and she also praised me and a co-worker I worked alongside with a personalised box of chocolate with a message inside thanking us for our hard work. Both Clair and Gemma have given me undivided support and understanding during my time at agincare and I absolutely adore working for this company!

I have been with Agincare for the past 5 years and I had a difficult experience with a client abuse from the client.
I call my manager Gemma Mason and the social worker Francis loader for support, honestly I really appreciate their immediate support.
Gemma and Francis calling to check on me to make sure am ok and safe and they both came to my placement early in the morning.
I could not have ask for more with the support, advice and also talking to me and listening on how I feel was amazing 😊
I felt safe when I saw Gemma and Francis this morning and appreciated all the support.
This is my first time being this situation and Francis ( Social worker) and Gemma Mason were very supportive and that was great.
I was knew Agincare care for their staff and carers and Agincare deserves 10 stars 🌟 😊
I thank everyone that I didn’t mention their names in Agincare and social services that contributed their support in this situation .

Deji ( Agincare)

The staff at Agincare have been so helpful and professional in arranging a room for our Mum at Gainsborough Care Home. She had been given short notice to evacuate her present home as it is closing down suddenly.
So impressed by the speedy feedback and communication in arranging this transfer such as contracts etc. This has been an emergency situation and we are very grateful. We look forward to Mums admission at the end of the month.

I came across Agincare online I applied for a vacancy that I was interested in and after a short period of time I received an email with a response on my application. From then onwards the communication with the recruitment team was very effective and they did not take long to respond. I was enrolled into a training program which was very efficient and detail oriented. The International team was also very excellent in helping me with my paperwork. The exciting part is they allowed me to take my time at my old job and were very lenient enough to let me say when I was ready to start work. Soon after indicating that I was ready I went for my Induction training and this is when I met Gemma who has been a great mentor since then. The office team has also been very excellent in checking in while I am on duty. I am so proud to be part of the Agincare team.

I have been working for the company since September 2022 and currently still working for them now, I would recommend Agincare if you are currently looking for employment as a carer! I’m based central and the level of support you have is phenomenal. Shannon care coordinator she has ever been so fantastic with her support always a call away (trust me I mean that) as carer we can have bad days and Shannon/ Jaclyn will always be happy to help literally the best team I have had! 🤗 I wouldn’t swap them for anyone literally they’re are heart warming people if you ever struggle with anything with work always a call away and they’ve helped me so much words can not comprehend. 😊
I would give them 11/10 for the level of support they have given me since I’ve been a carer honestly ever so grateful. 🥹

The staff were very knowledgeable and were able to answer any questions that we had.
The finance team were a great help in providing the details for me to use an international bank transfer to pay the initial payments.
My mother has expressed how happy she is and how kind and friendly all of the staff members are.

Agincare were very responsive when I left a message asking for a call. They were very helpful and provided detailed information which helped is decide which provider to appoint to care for my parents. They made it clear what the arrangements would be, and did not pressure us to use them.

Everyone has been friendly and courteous.

Extremely helpful staff very warm home good food and caterers for a lot of different people with problems
Will update regularly