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Ahoy! Insurance Reviews 266

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and informative. The user experience is frequently highlighted as easy, intuitive, and straightforward, especially during the online application process. Many people appreciate the competitive and fair pricing, finding it to be a significant advantage. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from obtaining quotes to setting up policies. However, some customers also noted occasional difficulties with the phone system and policy inquiry ability, mentioning that reaching an agent could sometimes be challenging. A few people expressed dissatisfaction with unexpected price increases upon renewal, leading them to seek quotes from other companies.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently mention that... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the ease and simplicity of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism, knowledge,... See more

Price

People report positive experiences with price. Many customers found the pricing to be competitive, fair, and... See more

Service

Customers had positive experiences with service, finding it stress-free, easy, and quick. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't heard of Ahoy and stumbled upon them through a sailing chat room. Their application process was clear and straight forward and they answered any questions I had promptly. Which wasn't t... See more

Company replied

Rated 5 out of 5 stars

I put a call into Ahoy as I was researching insurance companies, and the gentleman I spoke with answered my questions professionally, explaining their position in the marketplace. I felt very comforta... See more

Company replied

Rated 5 out of 5 stars

The initial application and review was straightforward! No trick questions or last minute ‘gotcha’ moments. The coordination with Boatfix was outstanding and clear - it is an option to help protect... See more

Company replied

Rated 5 out of 5 stars

After getting outrageous quotes from progressive, geico, and state farm. I decided to get a quote from Ahoy. What a difference in pricing. It was all done online, nice and easy to customize my cove... See more

Company replied


Company details

  1. #73 of 108 best companies in Insurance Agency
  2. #28 of 63 best companies in Insurance Company
  3. #8 of 13 best companies in Personal Insurance Company

About Ahoy! Insurance

Written by the company

About Ahoy!

Ahoy! is a new breed of boating insurance company that leverages proactive, risk-reducing technology to keep you and your boat on the water stress-free.

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Boat Insurance for Boaters by Boaters

Written by the company

Leveraging technology and our boating expertise to provide you with the best insurance, coupled with a better and safer experience on the water.
A boat isn't just another piece of property It’s a lifestyle choice. It’s where you create memories, it’s your escape when you need a little serenity or a place to run to for some excitement. We’re boaters, we get that. Ahoy! is a new boat and yacht insurance company designed by people who understand and care about boating as much as you do. Ahoy! provides innovative recreational boat and yacht insurance that leverages proactive, risk-reducing technology to keep the most exciting aspect of your life stress-free.

Contact info

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Boat Insurance for Boaters by Boaters

Get a great Boat and Yacht Insurance quote, fast

4.6

Excellent

TrustScore 4.5 out of 5

266 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Never hear back!!!

I left messages on 3 different options to try to talk to a person to fix my problem. That has been over 10 days now and I still have not been contacted by anyone. I have received 3 emails trying to sell me a boat monitor. I am starting to wonder if this is a real insurance company.

May 15, 2025
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Reply from Ahoy! Insurance

Dear Scott,

We were saddened to read about your experience and feeling towards our service. We aspire to provide the highest quality of service to our community of insured boaters, so whenever one is dissatisfied we do our best to correct the situation and learn from it.

We wont get into details in this medium so please check your inbox for an e-mail from firstmate@ahoy.insure.

From what we understand nothing is needed of us at the moment. Please let us know if this is not the case and we will be happy to help.

We apologize for the inconvenience Scott and are here for anything else you need.

Ahoy!

Your FirstMate crew

Rated 5 out of 5 stars

What a great experience with Ahoy.

What a great experience with Ahoy.
Very easy and Great coverage

May 28, 2025
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Reply from Ahoy! Insurance

Thank you for the review John. We are thrilled that you had pleasant experience and hope (trust) that you will find our offering of value as well. Ahoy!

Rated 5 out of 5 stars

The representative who took my call was…

The representative who took my call was exceptionally friendly compared to most customer service representatives in this day and age. I can’t remember EXACTLY what he said at the end of our conversation, but it was nice enough to leave me with a good feeling about doing business with your company.

May 26, 2025
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Reply from Ahoy! Insurance

Thank you very much for the kind review Russell. We informed Gordon who assisted you about your review so he can personally enjoy it. As boaters ourselves we put prime value on providing our customers (crew mates) the kind of offering and service we would have liked to get. So your review stroke a cord with us. Ahoy!

Rated 5 out of 5 stars

5 star for Ahoy.

Please allow me to thank you for Ahoy being an honest and reliable company. I thought that on renewal my rates doubled but I was mistaken I read the invoice incorrectly the renewal annual price actually went down.. my apologies.
Thank you Cindy!

May 22, 2025
Rated 5 out of 5 stars

Polite friendly agent.

Called to get copy of policy sent to marina. Great attitude. Friendly person.

May 19, 2025
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Reply from Ahoy! Insurance

Awesome to hear this John. We are happy you found our service to be friendly. Ahoy!

Rated 5 out of 5 stars

Insurance Really For Boaters

Easy to sign up. Easy to configure to individual needs. Fast service. Knowledge of a boater’s needs.

May 17, 2025
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Reply from Ahoy! Insurance

Thank you for the thoughtful feedback. Ahoy!

Rated 5 out of 5 stars

Easy Process

Thanks for making it an easy process !

May 17, 2025
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Reply from Ahoy! Insurance

Thank you for the feedback Aaron. Ahoy!

Rated 5 out of 5 stars

Process was so smooth

Process was so smooth. Gordon helped me save money on two boat policies. Ahoy is well versed in boats and the marine industry. It was nice to speak to someone who actually knew boat terminology and has an understanding of boats specifically. Thanks again. Couldnt ask for more.

May 6, 2025
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Reply from Ahoy! Insurance

Wow Sean, thank you so much for this rave review. We invested a lot of time and effort in creating both offering and user experience which we as boaters would have liked to have. So when we see that our fellow boaters enjoy what we created we couldnt be happier. And, yes, Gordon is great! We communicated your sentiment to him. Ahoy!

Rated 5 out of 5 stars

Very helpful in completing the…

Very helpful in completing the application. The insurance pricing was very competitive.

May 5, 2025
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Reply from Ahoy! Insurance

Thank you David for the great review. We are here to help our fellow boaters safe and assured on the water. Ahoy!

Rated 5 out of 5 stars

Vanessa was terrific

Vanessa was terrific. Easy to talk with and very helpful

May 5, 2025
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Reply from Ahoy! Insurance

Vanessa is indeed great William. Thanks for recognising. We will pass the compliments to her. Ahoy!

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