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Ahoy! Insurance Reviews 266

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and informative. The user experience is frequently highlighted as easy, intuitive, and straightforward, especially during the online application process. Many people appreciate the competitive and fair pricing, finding it to be a significant advantage. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from obtaining quotes to setting up policies. However, some customers also noted occasional difficulties with the phone system and policy inquiry ability, mentioning that reaching an agent could sometimes be challenging. A few people expressed dissatisfaction with unexpected price increases upon renewal, leading them to seek quotes from other companies.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently mention that... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the ease and simplicity of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism, knowledge,... See more

Price

People report positive experiences with price. Many customers found the pricing to be competitive, fair, and... See more

Service

Customers had positive experiences with service, finding it stress-free, easy, and quick. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't heard of Ahoy and stumbled upon them through a sailing chat room. Their application process was clear and straight forward and they answered any questions I had promptly. Which wasn't t... See more

Company replied

Rated 5 out of 5 stars

I put a call into Ahoy as I was researching insurance companies, and the gentleman I spoke with answered my questions professionally, explaining their position in the marketplace. I felt very comforta... See more

Company replied

Rated 5 out of 5 stars

The initial application and review was straightforward! No trick questions or last minute ‘gotcha’ moments. The coordination with Boatfix was outstanding and clear - it is an option to help protect... See more

Company replied

Rated 5 out of 5 stars

After getting outrageous quotes from progressive, geico, and state farm. I decided to get a quote from Ahoy. What a difference in pricing. It was all done online, nice and easy to customize my cove... See more

Company replied


Company details

  1. #73 of 108 best companies in Insurance Agency
  2. #28 of 63 best companies in Insurance Company
  3. #8 of 13 best companies in Personal Insurance Company

About Ahoy! Insurance

Written by the company

About Ahoy!

Ahoy! is a new breed of boating insurance company that leverages proactive, risk-reducing technology to keep you and your boat on the water stress-free.

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Boat Insurance for Boaters by Boaters

Written by the company

Leveraging technology and our boating expertise to provide you with the best insurance, coupled with a better and safer experience on the water.
A boat isn't just another piece of property It’s a lifestyle choice. It’s where you create memories, it’s your escape when you need a little serenity or a place to run to for some excitement. We’re boaters, we get that. Ahoy! is a new boat and yacht insurance company designed by people who understand and care about boating as much as you do. Ahoy! provides innovative recreational boat and yacht insurance that leverages proactive, risk-reducing technology to keep the most exciting aspect of your life stress-free.

Contact info

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Boat Insurance for Boaters by Boaters

Get a great Boat and Yacht Insurance quote, fast

4.6

Excellent

TrustScore 4.5 out of 5

266 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Everything was fine

Everything was fine, however when I first applied I was turn down due to driving record. Knowing that my driving good, I got my records from the motor vehicle department. I called Ahoy back and scanned it to you. I never heard back so I called to see what happened and then was approved. Not sure why I was declined at the first attempt.

May 2, 2025
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Reply from Ahoy! Insurance

Hello Peter, thank you for the feedback. Rest assured that we wouldnt want to decline any potential customer without good reason but errors could always happen, ones related to Ahoy! or to our data providers. Hence we would love to debrief and improve.

If you would like to further drill on the topic itself we will be happy to provide you with any details we have that might have been behind the initial declination. Feel free to call the Ahoy! First Mate Customer Service team at 1-855-665-2469 Monday to Friday 9AM to 8PM EST. You can also chat with us on our website during the same business hours or send us an email at firstmate@ahoy.insure.

Ahoy!

Rated 5 out of 5 stars

Great coverage options

Great website. Very clear and easy to navigate. Three different policy level options for different needs.

April 30, 2025
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Reply from Ahoy! Insurance

Thanks for recognizing the ease and power of our user experience Erin. We in vested a lot in designing such an experience and building such offering as the ones we would have liked to have as boaters. So its always great to hear that our efforts yielded positive results. Ahoy!

Rated 5 out of 5 stars

Great experience

Great experience, reasonable prices,
Great service

April 28, 2025
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Reply from Ahoy! Insurance

Thanks for the review Ethem. We conveyed the compliments to Ray who assisted you. Ahoy!

Rated 5 out of 5 stars

Very easy

Very easy, intuitive platform to apply for insurance. It’s clear this is an insurance company for boaters, by boaters.

April 25, 2025
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Reply from Ahoy! Insurance

Thanks so much for the awesome review Kristine! We worked hard so to create a company and brand in our image as well as an offering we wanted to have ourselves as boaters. So when you write what you have this is the best reward we can get. Stay tuned for much more. Ahoy!

Rated 5 out of 5 stars

Try Ahoy Boat Insurance

Easy to deal with ..Self survey is excellent. Prices are excellent. Coverage great as well.

April 8, 2025
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Reply from Ahoy! Insurance

Thank you Scott! We created Ahoy! so boaters like us will have access to what they are really looking for and not only to the "vanilla flavor" offerings the incumbents have been offering. Your review highlights what "for boaters by boaters" means. Ahoy!

Rated 5 out of 5 stars

Was able to make policy changes via…

Was able to make policy changes via chat quickly and easily.

April 22, 2025
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Reply from Ahoy! Insurance

This is great Richard. We are happy you post-binding experience was smooth. We are here to deliver value to our fellow boaters pre purchase and for sure post it. Ahoy!

Rated 5 out of 5 stars

One of the easiest things I’ve ever had…

One of the easiest things I’ve ever had to do in my life insurance is always so complicated. This process was so simple and quick.

April 22, 2025
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Reply from Ahoy! Insurance

We are so happy to hear this Frank. We have put a lot of effort in creating great offering that. we as boaters would have liked to have plus a delightful user experience. So when we receive feedback like yours it is music to our ears. Ahoy!

Rated 5 out of 5 stars

It was easy to call and get in touch…

It was easy to call and get in touch with a representative, after some waiting time but was very easy to get answers. Also very confident in their replies and help in resolving issues.

April 21, 2025
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Reply from Ahoy! Insurance

This is awesome Paul. Than you for the great review. We aspire to provide top-tier user experience, both online and in-person, coupled with great value which we as boaters would have liked to get. Nothing makes us happy than to know this is indeed the case. Ahoy!

Rated 5 out of 5 stars

Excellent Service

My needs were meant instantly and precisely.

April 21, 2025
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Reply from Ahoy! Insurance

Thanks for the review Elaine. We are glad your experience was top-notch. Ahoy!

Rated 5 out of 5 stars

They responded to my quote request…

They responded to my quote request immediately. The online form was super easy to use and they are accessible when you call.

April 17, 2025
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Reply from Ahoy! Insurance

Thanks for the great review Veronica. We are so happy to hear your (digital and live) user experience has been superb. Ahoy!

Rated 5 out of 5 stars

Ahoy was an excellent

Ahoy was an excellent. Gorden was very helpful and polite to talk to to help me get the policy started. Will recommend ahoy to everyone that will ask about boat insurance. A big thank you to Gorden.

April 17, 2025
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Reply from Ahoy! Insurance

We are very happy to hear your experience has been positive Vincenzo and will convey the sentiment to Gordon. As boaters ourselves we know how cherished a boat is to its boater and set ourself a mission to make boating as safe and hustle free for our boater community. Ahoy!

Rated 5 out of 5 stars

Easy application process

Easy application process. I was finished in 30 minutes.

April 16, 2025
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Reply from Ahoy! Insurance

Thanks for the great review Tony. We trust that not only your user experience has been great but also you are getting great value. Ahoy!

Rated 5 out of 5 stars

The customer service is phenomenal

The customer service is phenomenal, the help selecting the right policy for my needs is perfect. The pricing is awesome. I would just like to see that a tender is allowed on the policy up to no more than 11 foot like other insurance companies allow.

April 16, 2025
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Reply from Ahoy! Insurance

Thanks for the great and insightful feedback John. As boaters we aspire to help as much as possible our fellow boaters with their entire journey. From finding the best insurance option to having an enjoyable and hustle-free time on and off the water. We also strive to refine our offering to fit out boaters needs and will convey the input to our underwriting team. Ahoy!

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