Friendly Flight Attendants Friendly ground staff The only thing I did not understand is why do they only accept cash on board! This issue should be improved
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet. Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers. Air Arabia, Where Next
Contact info
Airport Road, A1 Building, Air Arabia Group , Sharjah , U.A.E.
- +97165580000
- contactus@airarabia.com
- airarabia.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service also very friendly …
Very good service also very friendly staffs
We had amazing experience
We had amazing experience, we booked our flight with the most expensive flight fare, but it was still much less in comparison to other airlines, and we were extremaly happy, all went well, no problems at the airport, great service and no delays. I will fly again with Air Arabia from Sharjah to Warsaw.
To anyone travelling from UAE and back
To anyone travelling from UAE and back, I would always, anytime 100% recommend Air Arabia. It's hassle free, you can drop your luggage the previous day at Air Arabia dropping centre and walk like an Executive to the airport, with just your hand carry, plenty of leg space, Service is just fine, Menu too fine, and the best part is it hardly ever late.. in fact we always reach our destination before time ..
I have always travelled in Air Arabia and will always do so ...ViVi La Air Arabia..
My flight experience with Air Arabia…
My flight experience with Air Arabia was always a great sky time.
Great company, looking forward to having it connect Al Hoceima
I took Air Arabia several times from Nador, and they are always on time. The ship is clean and the staff friendly. I would suggest some healthy choices on the menu, like Easyjet made, since it is all made of sandwiches or sweet snacks. The only drawback for me and many others is that we have to fly from Nador to leave Al Hoceima. There are many cities in Europe that we could connect directly to Al Hoceima, the demand is rapidely increasing.
Otherwise great company, thanks!
Recommended
Reasonable prices, New planes with a luxury of leg room. Nice staff also. Reliable airline 👍🏼
AirArabia is excelent option as…
AirArabia is excelent option as economic airlines, Safe and clean 👌
I had a good experience with AirArabia…
I had a good experience with AirArabia flights both from Tbilisi to Sharjah and from Sharjah to Ahmedabad.
Good and welcoming team!
Staff was great
Staff was great, crew friendly c amazing leg space, I don’t see why more people don’t take this flight. Loved it. Leg space is much better the. Emirates even,
Flight timing is not accurate..
Flight timing is not accurate... I have a booking at 8.20am the flight took off at 8.50am and we arrived late.
I had one of the worst travel…
I had one of the worst travel experiences with Air Arabia. Our flight from Vienna on 1 July was cancelled, leaving my family and me stranded at Sharjah Airport for approximately 15 hours. Travelling with family made this situation extremely stressful and exhausting, especially for my wife, who became very tired after such a long wait with no proper place to rest.
I spoke with the transfer desk at Sharjah Airport to ask for help, but instead of providing any practical assistance or taking responsibility, I was simply told to send an email to customer service. We were not offered accommodation, a sleeping facility, or any meaningful support despite the extended delay.
The lack of communication, empathy, and responsibility shown to passengers during this disruption was very disappointing. I understand that flight cancellations can happen, but the way an airline responds to its passengers during these situations is what truly matters. Unfortunately, Air Arabia failed to provide the care and assistance we expected.
I hope Air Arabia improves its customer service and takes better responsibility for passengers affected by major disruptions. Based on this experience, I cannot recommend this airline.
The crew service and treatment is…
The crew service and treatment is amazing
Also, departure and arrival times are excellent
Services well delivered.
Good service this airline
Worst airline I have taken
Worst airline I have taken, the ground staff is rude and unhelpful. No one has shown genuine attention and care compared to other flights I have taken. If taking this flight assume you will have a bad expedience.
Pleasant crew,flight everything went…
Pleasant crew,flight everything went smoothly. Flight departed ten mins late but the time was made up half an hour earlier than scheduled great. Reasonable price keep it up.
Experience through out the journey was…
Experience through out the journey was very safe and pleasantfull,
But please dont raise the ticket charge, its not affordable for us. Like a normal labour person.
One of the best service airline with…
One of the best service airline with very very good service,the flights are always on time,the crew are also very professionals...
Thank you Air Arabia for everything
This was the first time I flew with Air…
This was the first time I flew with Air Arabia and it was a very pleasurable experience, the A320 was very comfortable, the staff were brilliant and very friendly and the on- board food was really amazing, I look forward to my next journey with your airline, Thank you very much :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








