Had an issue with the vacuum compartment not holding up and inflate after a couple of hrs. Support helped me and after a couple of emails the offered to ship a new backpack free of charge (EU consumer... See more
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Airback is at the forefront of travel innovation with our unique built-in compression system. Our products are designed to maximize space and minimize hassle, allowing you to pack more efficiently without compromising on style or comfort. The integrated compression technology helps reduce bulk, making it easier to carry everything you need while keeping your belongings organized and secure.🚀
Airback is dedicated to providing innovative, stylish, and reliable travel solutions that enhance your travel experience. With a focus on comfort, convenience, and quality, Airback's products are designed to ensure smooth, stress-free journeys for all travelers. Crafted with durability and functionality in mind, their backpacks and accessories are built to meet high standards, making Airback a dependable partner for all your adventures.🔥
"The Airback has changed how I pack—lightweight, efficient, and space-saving!" - John D. ⭐⭐⭐⭐⭐
"Best travel companion ever! The vacuum compression system is a game-changer." - Emily R. ⭐⭐⭐⭐⭐
Travel smarter, lighter, and better with Airback.
Written by the company
Willemsparkweg 35, 1071GP, Amsterdam, Netherlands

Replied to 78% of negative reviews
Typically replies within 2 weeks
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Excellent quality and smart design. The Airback Original combines function, comfort, and style perfectly.
no mention of 70 Euro charge to return the item! very misleading. BUY SIMILAR ELSEWHERE
I bought 4 backpacks on Kickstarter. All 4 with scale build into handle.
All 4 pumps, to reduce pack size stopped working after a couple of times of use.
The build in scale is completely off and useless, just a stupid bulky handle. I have friends that also bought the same, but all has same miserable experience with the quality.
The idea about having a cool and multifunctional carry-on backpack is great, but unfortunately the Airback products are Temu low quality...
Air back customer support is nonexistent. After 2 email exchanges they completely ignored me for the subsequent 5 emails requesting to receive an intra eu VAT invoice.
Hope nothing on the bag breaks otherwise I will have no one to talk to for repairs.
I highly discourage any purchase from this company.
Spam my email with an ad everyday, totally disturbing. Overpriced
I recently invested in the Airback backpack, and I can honestly say it has completely revolutionized the way I travel. From weekend getaways to longer adventures, this backpack has become my sole companion, and I couldn't be more satisfied with its performance.
What truly sets the Airback apart is its incredible capacity and intelligent design. I'm consistently amazed at how much I can fit into it, allowing me to travel light and avoid the hassle of check-in luggage. It's truly all you need.
The air compression feature is nothing short of brilliant. It works flawlessly, allowing me to significantly reduce the bulk of my packed items, creating extra space and keeping everything snug and secure. It's an absolute lifesaver for maximizing packing efficiency.
For anyone just starting out with the Airback, here's a quick tip that will save you a moment of confusion: to fully open and utilize the air compression bag, you need to initially align the airtight seal. Once you do that, it opens up easily, and you're ready to pack!
In summary, the Airback backpack is an outstanding product for any traveler. Its innovative features, especially the air compression, make packing and traveling incredibly efficient and enjoyable. I wholeheartedly recommend it!

Reply from Airback
The back is of great quality en the service excellent. However you barely save extra room with the system. I think if you buy another back with same measurements you might be better off. It still seems to big when filled completely for an under seat bag.

Reply from Airback
The Airback is the ultime travel companion, you can fit an incredible amount of stuff in there without taking up too much physical space.
The material quality is high and has held up amazingly.
And don't get me started on how incredible and responsive the customer service is.
I'd recommend this product to anyone.

Reply from Airback
I bought the Airback after seeing all their flashy ads showing people packing tons of stuff into it. In reality, it barely fits the basics without feeling like it’s about to burst. The space is way more limited than the marketing makes it seem, and once you actually carry it, it’s really uncomfortable on the shoulders. For the price, I expected something practical and well-designed, but instead it feels cramped, awkward, and not worth it. Definitely not the “game-changing” bag they make it out to be.

Reply from Airback
never had such an unpractical backpack.
The no-air pocket is shit and you don’t gain any space. The other pocket are not even para tical either.. so disappointed!! The mini pump is super noisy and inefficient…
Ranaway

Reply from Airback
I've been really happy with my Airback. it's not just stylish but also super functional and well thought out. Great for everyday use and travel. What stood out even more was the amazing customer support: quick, helpful, and genuinely friendly. It's rare to see that level of service these days. Big thanks to the team for making both the product and the experience top-notch!

Reply from Airback
Never seen such a quick answer from customer support. Everything was good, the backpack is pretty high quality (expensive, I know) but worth the price in my opinion. Got the airback go, I’ll get the classic airback soon

Reply from Airback
Hello, I ordered Airback Matt Max and after my first using I noticed that threads are going out of surface. The warranty is 3 years, so I was calm and thought that it is good company, and the company will change the bag to better quality bag, but I was shocked than I got an answer to buy new one for the smaller price or 40€ discount. Are airback really good company??? It looks like that 3 year’s warranty is fake.

Reply from Airback
I really love the products
I have bought for my family 🎒 backpacks and luggage 🧳 and totally worth it
Love the products… love the materials … love the brand
Expensive but totally worth it !
And also a 100% trustable company I was not sure to buy online so I came to Amsterdam to buy it personally and wooow 🤩 all the brand it’s so good 💯

Reply from Airback
I really wanted something portable with a good amount of storage for short trips away. As someone who travels all over the world for work, I often have a base and do short trips from there and frankly a lot of back packs are really badly designed.
This is where AirBack comes in, I really struggle to find any issues with it. I have none. Everything you see in the videos online is true the compression inside is really good, the laptop/iPad compartments are spacious enough to probably fit two laptops and an iPad realistically. I found that actually the straps really help to make the bag feel lighter than it is, I don’t know if that’s to do with the padding that comes on the straps, but it’s really good. I also felt like it breaths well around the back when in hot environments.
I’d recommend this to anyone who needs a backpack for a short trip away and only wants to carry one bag or want’s to do a short flight abroad with only carry on.
Excellent.

Reply from Airback
I received my delivery of an airbag which was a packet of clips. No bag. I have chased repeatedly and yet no reply. No customer service, no satisfaction, no bag !
Have now found it it was a scam euro site not the actual company. Still think the actual company could have done more to shut it own as it did state Airbag. How was I to know.
Have raised it to 3 star could have done more

Reply from Airback
We ordered these bags with me and my boyfriend and we used a couple of times but then there was a problem with the bags but perfect customer service such a good brand. They took care of us immediately they said they’re really sorry for it and they sent us replacement bags and we are actually really loving to use those bags because when we are going to somewhere we can actually bring a lot of things inside of those bags without actually showing it And we actually love it like amount of clothes that you can fit in it’s amazing and I really love this brand, especially after how customer service was really nice to us thanks to everybody who’s taking care of it us we really appreciated it and for sure we’re gonna have our luggage from them as well

Reply from Airback
Super backpack, both GO and Backpack variants. Excellent customer service. Shipping to Poland is fast and without problems. Quick email contact, compliments of Karen for super advice!
The backpack saved a lot of space and was perfect for my 3-day trip to Prague. Life becomes easier, and travelling becomes more comfortable.

Reply from Airback
The Airback is very robust but: its way too heavy, it weights 4,5 kg empty!! The many and different compartments are very usefull. But the underpressure compartment will not let the mass and volume of the cloths disappear. And finally the size of the Airback, when its empty it suits the cabin size, otherwise, forget to take it on board. Many other bags in reasonable price are availabe and much more suitable for travelling.

Reply from Airback
Ordered the underseat rucksack, arrived quick not used it yet for a trip but have loaded it with items and vacuumed the bag . I will use this bag as an additional to my wheeled carry on .
I’ve seen comments about creasing clothes , but depends on what you put it in for a trip there’s always an iron. It’s great just what I needed

Reply from Airback
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