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AirFreight.com Reviews 1,567

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TrustScore 5 out of 5

5.0

Logistics Service
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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, highlighting its speed, punctuality, and reliability. Many consumers were particularly impressed with the exceptional service and the professional, helpful staff who provided clear communication and continuous updates throughout the shipping process. People frequently mentioned the quick response times, noting that the company was able to schedule pickups and deliveries very rapidly, even for urgent, time-critical shipments. This efficiency and dedication ensured that deadlines were met and operations ran smoothly, providing peace of mind to customers.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Service

Consumers find service to be positive, highlighting exceptional communication, efficiency, and reliability.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick responses, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called up at 7:30 pm for transportation of material to our key customers. We could not secure trucks and one that was secured cancelled at the end of the day. Todd was amazing! He quoted three sh... See more

Rated 5 out of 5 stars

Jason Knox and Air Freight were top-notch. Best communication and service I've had with a shipper in a very long time. I had a time-critical shipment that didn't get picked up, and they responded firs... See more

Rated 5 out of 5 stars

Chris Noe explained everything they can provide very well, and we realized quickly that it was the perfect fit for our need. He worked very fast on our request and was always available for question... See more

Rated 5 out of 5 stars

We cannot thank AirFreight.com and especially Todd enough for their incredible service during a critical moment for our business. When we found ourselves in an emergency situation needing an engin... See more

Company details

  1. #1 of 28 best companies in Logistics Service
  2. #1 of 12 best companies in Delivery Service
  3. #1 of 9 best companies in Freight Forwarding Service
  4. #1 of 24 best companies in Shipping Company
  5. #1 of 16 best companies in Shipping Service
  6. #1 of 5 best companies in Trucking Company

About AirFreight.com

Written by the company

AirFreight.com is an expedited logistics company that specializes in airborne and time critical ground deliveries. Founded in 2006, it has helped thousands of businesses transport and deliver products quickly and efficiently.

Utilizing both air and ground shipping methods, AirFreight.com can carry out a shipment and delivery made within the U.S., Canada and Mexico in just hours. AirFreight.com offers numerous cargo airline and urgent ground transportation services, ensuring each one has the capacity and resources to transport a wide variety of shipment sizes securely.

Real-time tracking technology helps reduce and prevent delays while overseeing the shipping process. AirFreight.com takes a proactive approach to eliminate any unexpected delays that may arise by analyzing traffic patterns, weather reports, and maps of each potential route.

Expedited Air Freight and Ground Delivery Services

Written by the company

24/7/365 Coverage
Your shipments are tracked by our expeditors 24 hours a day, 7 days a week, 365 Days a Year.
Single Point of Contact
Speak to the same expeditor every time you call—no long wait times and no customer service call centers.
Time Critical Freight
Select from a vast suite of expedited, same-day and time-critical services to fit your needs.

We're A Bonded Carrier

Elite Bond Status

Your Transaction Is Insured And Guaranteed!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

It was great to work with…

It was great to work with AirFreight.com on a critical shipment. Customer Service was beyond compare. I was sent texts with updates when the shipment was picked up and when it was delivered.

June 10, 2024
Rated 5 out of 5 stars

EFFICIENT AND RESPONSIVE

EFFICIENT AND RESPONSIVE. PAID FOR A SERVICE AND RECEIVED PRECISELY THAT. THIS IS MY FIRST EXPERIENCE WITH AIRFREIGHT.COM AND WOULD CERTAINLY REBOOK.

June 7, 2024
Rated 5 out of 5 stars

Courteous

Courteous, prompt, conscientious, and professional services! Would highly recommend.

June 4, 2024
Rated 5 out of 5 stars

Read for a real experience.

Perfect service from start to finish. I reached out late at night due to an emergency that needed a speedy pickup and delivery to a rural area, and AirFreight came through with flying colors. Pricing was in line with industry standards and the customer service and communication were tremendous throughout the entire process. Great job Steve and team!

May 30, 2024
Rated 5 out of 5 stars

I wish I could give 100 Stars

I wish I could give 100 Stars. I had an outstanding experience with Mr. John Mark Peterson and airfreight.com. I cannot remember the last time I was so impressed with such a swift and smooth transaction.

May 22, 2024
Rated 5 out of 5 stars

Was very easy and fast

Was very easy and fast. Sent pictures when loaded and an email when delivered with a picture of signed BOL.
Would definitely recommend and will use their service again.

April 25, 2024
Rated 5 out of 5 stars

Freight experience

Kevin Carpenter with airfreight.com was very meticulous and communicated perfectly. Freight was delivered sooner than expected. I would use his company again and I highly recommend their good service.

April 3, 2024

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