AirGigs Reviews 54

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have been a producer on this platform for over 5 years now and I have to say it has changed my life. I used to own a studio in central London and mainly work with people from the UK face to face. N... See more

Rated 5 out of 5 stars

A fantastic site that gives you access to amazing musicians and helps you to create your idea - I love Airbags and the site has brought me so many opportunities.

Rated 5 out of 5 stars

I've been a service provider working with Airgigs for over eight years and I can say without hesitation that they are the best in what they do in every respect. For session players and artists ali... See more

Rated 1 out of 5 stars

Be careful about your order! None of these folks are professionals and that's why they are here! A sound engineer that I hired was mental, kept texting day and night after the project was complete. A... See more

Company replied

Company details

  1. Recording Studio

Written by the company

AirGigs.com is where producers find & hire award winning session musicians, vocalists and recording engineers online. Listen to audio samples, read reviews and connect with top artists. AirGigs launched in 2012 as the first marketplace for hiring professional session musicians, vocalists and audio engineers online. They give creators direct access to world class studio talent - anywhere there’s an internet connection!   Songwriters, music producers, bands and creatives can hire talent to enhance their existing productions, or they can produce an entire song from composition to mastering completely online.     The company’s founders are musicians and engineers passionate about opening up new opportunities for music creators and working musicians.


Contact info

4.1

Great

TrustScore 4 out of 5

54 reviews

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Rated 5 out of 5 stars

AirGigs is just the best!

AirGigs is just the best!
I have used them 20 times in the last fifteen months; primarily, for the extraordinary harmonica skills of Alex Paclin.
Where else can you get such skilled musicians for any of your needs?
Nowhere else.
I heartily recommend them.
Cheers

September 7, 2022
Unprompted review
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Rated 1 out of 5 stars

Buyer Beware!

Sept 8/2022. If you are looking to get instrumental tracks made for your songs. Please be aware that the musicians on Airgigs and other music recording websites in the USA ONLY WANT YOUR MONEY! They demand your Credit Card UPFRONT and If you are NOT SATISFIED with the work a musician has done they won't care and You Will Not get a REFUND! For example one musician named Sam Tuten on Airgigs.com did NOT COMPLETE an order. He decided to CLOSE the project instead and Airgigs.com sent a email to the buyer claiming it was delivered. He was given a chance to redo the instrumental track but he REFUSED. I paid $972.60 CA and got NOTHING DONE! This guy has issues with money and women! So Please Do NOT HIRE this guy on Airgigs.com...Ruby

September 7, 2022
Unprompted review
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Reply from AirGigs

Hi Ruby, thank you for your feedback. We reviewed your session with Sam, and unfortunately it did not qualify for a refund. That said, the demos are yours to use free and clear!

Respectfully, Sam put in over 15 hours on your project from his professional recording studio, created two entirely different full production demos, communicated very promptly and tried to accommodate all of your requests.

This was also not first time hiring Sam, or using AirGigs. On your last project with him, you gave him the following public review:

“Review By: Ruby G. Oct 29, 2021
Thank You so much for all your help and experience. You made me sound so good. I was really impressed. I have more songs just waiting to be heard. I really enjoy writing songs and being to able to express a talent that God gave to me. I am so Blessed.”

The proposal Sam sent for the recent session (08/2022) did not come with a refund option, due to time and costs required to produce your demos. We have no issue if clients and musicians seek to mutually cancel, but asking AirGigs to cancel on Sam, when he delivered a professional product at your direction is not something we can - or would ever support.

Musicians have been hit hard by the pandemic and general economy, and we couldn’t run a session musician platform where musicians work for hours without pay. Of course, if there were technical issues, or if Sam did not deliver your final tracks, that would always qualify for a refund.

When you reached out to us to cancel, the reason you provided for the cancellation was completely unrelated to the demos Sam delivered, or using AirGigs. Sam even tried to find a workaround for the issue you were dealing with.

We’ve been in business for almost 11 years, and we take pride in doing everything possible to facilitate a positive transaction for both clients and studio musicians offering services.

Just as a side note, we’ve only heard rave reviews about Sam’s work ethic, respect for clients and talent. We honestly found the accusations you made very out of touch with what we found while reviewing your session, as well as our almost 5 years of experience working with Sam.

We’re sorry you had a bad experience and wish you only the best moving forward on your music!

Rated 5 out of 5 stars

Great musicians and excellent service

Always find amazing talent with AirGigs. Constantly surprised by the level of quality of the musicians. Customer service is excellent whenever I have a question or need help with an order. I use the service at least once a month.

August 23, 2022
Unprompted review
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Rated 5 out of 5 stars

Great Platform

I’m a producer, engineer, and drummer and I’ve worked on AirGigs as a buyer and a seller on over a hundred projects.

My experience with AirGigs has been amazing. I started as a seller in 2016. AirGigs connected me to clients around the world that I would have never known otherwise. Even though I’ve worked with clients at many different levels, I’ve always had a great experience. On a few occasions, I’ve had to cancel a session because I wasn’t the right fit for the project, but the owners personally handle all the support and are extremely fair to everyone involved.

Over the years I’ve gotten more into producing local artists in my area and have used AirGigs talent on multiple projects. My experience on that side of things has also been amazing. AirGigs is free for anyone to sign up for, so it’s up to sellers to market themselves honestly, and buyers to use discernment on who they hire. There are lots of legendary status musicians and engineers, and thousands of honest and world class up and coming sellers on the site. The site is great at taking spam down when they need to and dealing with problems when the arise.

As a freelance musician in a competitive and ever changing industry, I’m extremely thankful for Airgigs and the opportunities they create.

April 27, 2022
Unprompted review
Rated 1 out of 5 stars

Airgigs Is Run By The Wrong People!

Hi, I represent a decent music promotion group, and since I signed up to "Airgigs", I've been treated unfairly by that platform's owners. They didn't let me feature any service as a seller neither collaborate with other sellers, neither gave visibility to my gigs, neither responded to my requests and emails although I was always asking to collaborate closer with them and asking for info. And against all odds, I got around 15 reviews of 5/5 before they suddenly close my account without notice and without a valid reason. I didn't do anything against their terms and conditions and I didn't contact them asking about anything. I just want to leave because I don't work at this level at all... I represent a music promotion team and we've been in this Business before that platform owners were born... And since 20 years of E-Commerce, we've never seen on the net less Business Oriented platform owners. Very weak in the Music Industry from every side, and very weak in running a Business from every side. If that platform has few good points, it's because of few good workers like us who signed up... But management and technically and generally speaking, that platform simply shouldn't be for such owners... Our services are crystal clear, we were selling with full 5/5 customer satisfaction and ratings... The only ones who aren't able to understand our services are the ones who don't understand well English, or the ones who don't understand enough in this Business and are not qualified to host this kind of Businesses in their platforms... Those who can't understand what's simply written will not be able to understand what will be told in a call or in any other way... Professional people mainly do Business in writing, especially from far distance...

March 26, 2022
Unprompted review
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Reply from AirGigs

Hey Patrick, I believe our support desk attempted to set up a call to better understand your marketing services. Sometimes if services are not clear as to what will be delivered to clients, our admin team will take them down until we can learn more. This is to protect clients using the marketplace.

If you want to help us learn more about your services, please contact our support desk and we will schedule a call for sure!

Rated 1 out of 5 stars

Be careful about your order

Be careful about your order! None of these folks are professionals and that's why they are here! A sound engineer that I hired was mental, kept texting day and night after the project was complete. A couple female vocalists sent me substandard tracks that are pretty useless. There are other sites better to hire musicians.

December 11, 2021
Unprompted review
AirGigs logo

Reply from AirGigs

Hi John, I’m truly sorry you had a bad experience with this mixing engineer, and we really appreciate your feedback. When you notified us about the issue I believe our support team responded in under 24 hours to your concern. I also believe you gave the engineer a positive review, so it seemed to us to be more of personality conflict or miscommunication rather than an issue with the quality of his work.

Aside from that situation, we don’t see any record of you receiving substandard vocal tracks, but Please feel free to reach out to us and explain what happened our your session. Our support team prides itself on being super responsive!

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