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Airhub eSIMReviews 

1,596
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 559 reviews, reviewers had a great experience with this company. Many customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and prompt responses. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with eSIM activation and problem resolution. However, some customers also noted issues with the product itself, such as eSIMs not working or expiring prematurely, and some found the service unreliable. A few other people also felt that support was unresponsive or provided misleading information, leading to dissatisfaction with the resolution process.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, often highlighting the quick, efficient, and... See more

Service

Consumers find service to be ambiguous, with many reviewers reporting positive experiences, citing... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness and efficiency in... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the speed and... See more

Product

Clients share ambiguous opinions on product quality and functionality, with some reviewers praising the top... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used airhub esims a few times and they always worked flawlessly. Today I encountered some connection issues after installing a new esim. Christina of the support team went through various poten... See more

Rated 4 out of 5 stars

I purchased an eSIM from this provider… I purchased an eSIM from this provider — it’s the most affordable option I found, and it works perfectly. The customer service team is very responsive and res... See more

Rated 4 out of 5 stars

With the last two e-SIMs, I didn’t receive either a confirmation email or a QR code. I couldn’t activate the SIM in the app either. However, the chat support team was able to help me quickly and effic... See more

Company replied

Rated 4 out of 5 stars

I have used 3 a couple of times but not the eSIM. Had some hurdles as the code did not come on time but the staff I chatted with sorted all the issues out. I was able to activate my eSIM though I woul... See more


Company details

  1. #47 of 58 best companies in Telecommunications Service Provider
  2. #15 of 18 best companies in Mobile Network Operator

About Airhub eSIM

Written by the company

Airhub eSIM delivers seamless global connectivity with high-speed data, voice, and text services across 190+ countries, ensuring reliable mobile access wherever you land, instantly.

With over 5 million customers worldwide, Airhub combines global coverage, flexible plans, and secure purchasing to make staying connected effortless.

What Makes Airhub Different

  • Data, Voice & Text in one eSIM
  • Coverage across 190+ countries
  • Unlimited and monthly plan options
  • Instant QR-based activation
  • Easy Refunds
  • Dedicated global customer support

Built for…

  • International travelers and frequent flyers
  • Business professionals on the move
  • Digital nomads and remote workers
  • Students and long-term visitors abroad
  • Anyone seeking a smarter alternative to roaming

Activation is Simple, Fast & Easy

  • Browse the Airhub website or download the app: iOS | Android
  • Choose your destination or global plan
  • Complete your purchase securely online
  • Receive your QR code instantly
  • Scan, install, and connect upon arrival

Reliable Coverage Worldwide

Airhub partners with trusted local carriers to deliver strong, stable connectivity across 190+ major destinations, including:

Plus many more worldwide…

Connectivity You Can Rely On

  • Transparent pricing with no hidden roaming fees
  • Flexible prepaid plans
  • Affordable pricing
  • Secure payments and encrypted checkout
  • Responsive customer support when you need it

FAQs

Does an Airhub eSIM include a phone number?
Selected plans include voice and text services. Please check individual plan details before purchase.

Can I use hotspot/tethering?
Yes. Most Airhub plans support hotspot usage, allowing you to share your connection across devices.

What happens if I run out of data?
You can easily top up through our app at discounted prices if you ever run out of data.

Is my device compatible?
Airhub works with most modern eSIM-enabled smartphones. You can view our full compatibility list before purchasing.

For Assistance

Experience the Future of Travel Connectivity with Airhub eSIM - Your Perfect Travel Companion.

Find us on: Facebook, Instagram, X, YouTube, LinkedIn for travel tips, latest updates & offers.

We are here to help!

Instant eSIM Activation

Instant eSIM Activation
Experience the convenience of instant eSIM activation right after purchase. At Airhub eSIM, we prioritize your need for seamless connectivity. You can reach out to us at support@airhubapp.com. Simply choose your plan, make a secure payment, and activate your eSIM instantly with a QR code. No waiting, no hassle – just instant connectivity.

Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 26% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,596)

520 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

An useless company to buy esim from

An useless company to buy esim from. Bought 5 from them only 2 worked the full plan, the other stopped before the ending date. Their answer is the same every time” we will check with provider, yes the provider had an error etc” they will tell you that they will give you a % refund that will never happen.
Stay away from them.

March 28, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Cristian,

We’re really sorry to hear about your experience. This is certainly not the level of service we aim to provide at Airhub.

We’d like to investigate this further and understand what happened with your eSIMs and the refund concern. Since we’re unable to identify your case from this review, please reach out to us at support@airhubapp.com with your order ID or registered email address so we can assist you and work towards a resolution.

Your feedback is important to us, and we appreciate the opportunity to make this right.

Best regards,
- Airhub Team

Rated 5 out of 5 stars

They work very fast and good !

March 28, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Popa Marius,

Thank you for your feedback! We’re glad to hear you had a fast and smooth experience.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Loky given best support to fix my…

Loky given best support to fix my problem while i stuck with the installation

March 27, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Kiladi,

Thank you for your kind feedback! We’re glad to hear your installation issue was resolved and that you had a smooth support experience.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Support via Chat helped me within…

Support via Chat helped me within minutes!

March 27, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Sebastian,

Thank you for your feedback! We’re glad to hear our chat support was able to assist you quickly.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Christina Jacob MV nice support

Christina Jacob MV. Gave the best support fast and clean

March 26, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Homi,

Thank you for your kind feedback! We’re glad to hear you had a fast and smooth support experience.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Very fast answer when I have a problem.

Very fast answer when I have a problem.
Problem fixed very fast.
I recommand.

March 25, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Dear,

Thank you for your kind feedback! We’re glad to hear your issue was resolved quickly and that you had a smooth experience.

We truly appreciate your recommendation!

Best regards,
- Airhub Team

Rated 4 out of 5 stars

Just on time when needed the most

Just on time when needed the most. It will be more easy if the activation can also send via Whatapps. Instead only reply to email

March 13, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Lanvink,

Thank you for your feedback! We’re happy we could support you at the right time. We also appreciate your suggestion about receiving activation details via WhatsApp, we’ll definitely take this into consideration to improve our service.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 4 out of 5 stars

Very good customer service

This is the second time I’ve used Airhub to buy an eSIM for America and they’ve been really good particularly when I made an error with my order I was able to WhatsApp them and have it corrected immediately. Would definitely continue using them in the future.

March 23, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Elaine,

Thank you for your kind feedback! We’re glad to hear you had a smooth experience and that our team could quickly assist with your order.

We truly appreciate your continued trust and look forward to serving you again!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Not only cheap prices for Japan but…

Not only cheap prices for Japan but extremely proficient online help through WhatsApp. Quick responses. Needed them twice and both worked out quickly. Especially thanks to Christina Jacob MV.

March 23, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Vython,

Thank you for your kind feedback! We’re glad to hear you found our service affordable and our support quick and helpful.

We truly appreciate your support and are happy everything worked out smoothly. Looking forward to assisting you again!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Excellent 👌🏻

Provided answers to all my questions and was very kind in helping me out to choose the best plan!
The customer service support agent name is Christina Jacob MV.

March 21, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Diana Minda,

Thank you for your excellent feedback! We’re glad to hear all your questions were answered and that you had a smooth experience choosing the right plan.

We truly appreciate your support and look forward to assisting you again.

Best regards,
- Airhub Team

Rated 4 out of 5 stars

I have used Airhub it is cheap and…

I have used Airhub it is cheap and good. I had issues after activating my eSIM but christina helped quickly. But stop wonder why esim under my account is not working also not able to create ticket

March 21, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Gurrumurthi,

Thank you for your feedback! We’re glad to hear you found our service affordable and that your issue was resolved quickly.

We’re sorry to hear you’re currently facing issues accessing your eSIM and creating a ticket. Please reach out to us at support@airhubapp.com and our team will assist you as soon as possible.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Supeer good air hub

March 21, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Jovan,

Thank you for your feedback! We’re glad to hear you had a great experience with Airhub.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Best eSim

Hello, this is the second month I've been using AirHub eSim and I'm very satisfied. I use it all over Europe.
I can hotspot on my tablet or laptop at 5g speed.
The technical support people, especially Kumar, have shown professionalism.
Every time, after the validity period, they reactivated my eSim within a few minutes. Thanks and Congratulations!

March 19, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Florian Leonte,

Thank you for your amazing feedback! We’re delighted to hear that you’re enjoying a smooth and reliable experience with Airhub, including hotspot usage and fast speeds.

It’s great to know our support team has been helpful and that your eSIM reactivations have been quick and seamless. We truly appreciate your continued support.

Best regards,
- Airhub Team

Rated 5 out of 5 stars

CHRISTINA J is a very kind employee and…

CHRISTINA J is a very kind employee and helped me solve my problem.

March 18, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Milan,

Thank you for your kind feedback! We’re glad to hear your issue was resolved and that you had a positive experience with our support team.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Thank you for your support

Thank you for your support , good network …

March 17, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Badal Khalasi,

Thank you for your kind feedback! We’re glad to hear you’re happy with the support and network.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Great provider

Very helpful and prompt service team and the card works well in the US

March 13, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Kat,

Thank you for your great feedback! We’re glad to hear our support team was helpful and that the service worked well for you.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

I purchased an eSIM from this provider

I purchased an eSIM from this provider, and it is the most affordable option I found. It works perfectly, and the service has been excellent. The customer support team is very responsive and resolved my concern quickly.

Justin performed very well and provided great assistance. Highly recommended! Peter suggested this.

March 12, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi David Garrood,

Thank you for your wonderful feedback! We’re glad to hear you found our plans affordable and that everything worked perfectly for you.

It’s great to know our support team was responsive and able to resolve your concern quickly. We truly appreciate your recommendation and support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

very helpful

March 12, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Isaac Marley,

Thank you for your feedback! We’re glad to hear you found our service helpful.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

I would definitely recommend

I would definitely recommend. I bought multiple eSIM for all my travels and every time I had an issue I had immediate support and fixed it in the hour. Do not hesitate to trust them.

March 10, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Axel Jonet,

Thank you for your wonderful feedback! We’re glad to hear you had a smooth experience and received quick support whenever needed.

We truly appreciate your recommendation and trust in Airhub!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

For helping

For helping
Christina J
Is great.

March 8, 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Emil biltac,

Thank you for your feedback! We’re glad to hear you had a helpful experience with our support.

We truly appreciate your support!

Best regards,
- Airhub Team

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