The benefits have been reduced drastically, or completely taken away. The amount of miles o earn is next to nothing. Many loopholes and hidden details if wanted to purchase through them travel etc.... See more
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After trying to link a MC half a dozen times I decided to call AirMiles.ca. At least a half hour wait with no call back service only to find out there is no way to confirm a link was successful after... See more
The worst customer service , they always make excuse to not give me my offer air miles ! I suppose to have 1000 AM for offer i paid money for ! they don’t respond after i sent them the invoices ! And... See more
Within the past 5 years, the value of Dream Miles has plummeted. Flights I used to book cost between 2,000-4,000 air miles and are now listed in the 9,000-11,000 range. I transferred my miles into... See more
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Welcome to The Official AIR MILES® Reward Program Canada Fan Page on Facebook, for people who love their Miles!
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1.3
Bad
146 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Waste of Time and Poor Customer Service
I already knew Airmiles was bad as I never had enough miles, they never had tickets on the dates I wanted to fly and taxes were more expensive than full tickets on other websites. So I already wanted to cancel. To use my last set of miles that I had been accumulating for a while, I got a water bottle (of course this is all I could get...). They sent it with a courier that didn't give it to me, sent it to a warehouse an hour away from my house, and I can't get in touch with Airmiles because there's no email to contact them, the chatbot doesn't know what I'm asking and the live chat doesn't work. A waste of time. It would've been cheaper to pay full price for the bottle than all this hassle. And I would have the bottle. Adios, airmiles.
July 18, 2019
Unprompted review
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The airmails program is a joke.
The airmiles program is a joke.
It is ridiculous how many airmails you need for anything. And Still have to fork out a bunch of money for taxes etc....
March 3, 2018
Unprompted review
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