Aiseesoft Studio Reviews 566

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting the staff's helpfulness, quick responses, and effective problem-solving. Many people appreciate the user-friendly interface and the overall ease of use of the software, making their experience smooth and efficient. The products are often praised for working as promised, with many users finding them reliable and effective for their needs. However, some people were dissatisfied with certain products, reporting that the software did not function as expected or had limitations not disclosed before purchase. A few other people also felt that the app had bugs or that the services offered were already available through free alternatives.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise certain products, highlighting their... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the support team's helpfulness... See more

User experience

Customers consistently note positive experiences with user experience, highlighting software that is easy to... See more

Staff

Users describe positive interactions with staff. Many customers praise the support team as fantastic,... See more

Application

Reviewers highlight ambiguous aspects of the app. Many customers report significant frustration with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To start their customer support is amazing, they go above and beyond to ensure everything works as it should and very attentive to responding immediately. I will try more of there software in the very... See more

Rated 5 out of 5 stars

I have been using Aiseesoft total video converter ultimate for several years. The software has done wonders in converting various formats to MP4 which I can easily play on my various devices. I recent... See more

Rated 5 out of 5 stars

I’ve been buying Aiseesoft products for many years and always get quick support from them. My most recent purchase was Aiseesoft Video Converter Ultimate for MacOS, which initially didn’t support the... See more

Rated 5 out of 5 stars

After searching for months for a user friendly software program that would put sub-titles onto video files I came across AISEESOFT. Tried the free version for a short while, loved it, then purchased... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

Aiseesoft designs and creates the best video software, PDF tools, and iOS transfer/manager/recovery software for Windows and Mac users to live & work smarter and save time.


Contact info

3.9

Great

TrustScore 4 out of 5

566 reviews

5-star
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1-star

Replied to 14% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great software and tech support.

After searching for months for a user friendly software program that would put sub-titles onto video files I came across AISEESOFT. Tried the free version for a short while, loved it, then purchased the lifetime subscription to Video Converter Ultimate 6 months ago. I had one small tech issue that, after contacting their tech support, was resolved very quickly ( Nina in Tech Support was very knowledgeable and helpful ).
Very happy with this software product !!

July 2, 2025
Unprompted review
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Rated 1 out of 5 stars

I came across Aiseessoft and believed…

I came across Aiseessoft and believed them in what they could do to help me transfare music to my iPhone.
The software is useless except for the most basic problems that you can find on going to You Tube tutorials.
Because I could not PROVE it was the program's fault, I was refused even a partial refund of $117.70 they now have an offer of $60 don`t fall for it.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

I came across the Aiseesoft Studio…

I came across the Aiseesoft Studio software accidently on purpose and I am so glad I did. Aiessoft Studio has a lot of great features and fun to use. Additionally, the customer service is excellent and prompt when assisting with concerns and support you might have. Winnie, in support services is amazingly kind and helpful and because of that I purchased the Aeissoft Studio Lifetime subscription.

July 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Android FRP Unlocker - A VERY Poor Program.

!! DO NOT PURCHASE FROM THIS COMPANY !!!
The Android Google FRP Unlocker was the worst program that I have ever used! It didn't work from the start and the customer support was very poor as well.
Even when I requested a refund, they only let me have an 80% refund due to 'taxes'! So if you want to give them 20% of the cost of any of their programs, then go ahead and waste your money. I even requested an additional program as a 'good will gesture' for the 20% loss (to see if that worked any better), but they have refused and just given me an 80% refund?!?!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

I' using the Ultimate converter for transcoding TV recordings

I' using the Ultimate converter for several years now, it's still my favorite for converting recorded TV shows for achieving. It can remove the advertising breaks quite smoothly, and is very fast when transcoding it to a new file.Editing the original file is easy and fast. you can remove unwanted parts down to the frame level. Also I want to mention that the support is excellent and fast!
Definitely one of my favorites and best buy!

June 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Fixed Incorrect Link to Register

It took a few emails to convince them that I was not making a mistake by being able to register a program. Their link to the registration page took me to the wrong page. A short movie of me clicking on the correct page but going to the wrong page convinced them. They corrected the problem with the link, and we were fine.

June 18, 2025
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Rated 5 out of 5 stars

Great Support Aiseesoft…

My HD containing Aiseesoft Video Converter Ultimate was broken and I had to install everything on a new disk. Unfortunately this program could not be reinstalled because the code was already used. I contacted Aiseesoft support who quickly reactivated the code and so I was able to use the magnificent program again. Many thanks to Aiseesoft support!

June 5, 2025
Unprompted review

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