AKIND Reviews 182

Beautiful design and great customer service! Thank you!

Absolutely love the items from Akind. They have a high quality and meets all expectations. I ordered the wrong size, and customer care were super friendly and returned my rings very fast. Already ordered my 3th ring.

Really nice quality and also the support is really quick and helpful!

Quick and helpful customer service, excellent and beautiful product!

So impressed by the AKind Team! Their customer service is perfect - very professional and friendly! And their products are just beautiful!
Couldn’t recommend them more!

Very quick, professional and helpful support

I had trouble with the correct size of a ring at first. The team (Anja) helped me very well and detailed by mail. She was very patient, friendly and helpful. The exchange of the ring was also no problem at all. Within a week (actually even less than a week) I was able to return the ring and also have already received the right size.
I am totally happy with the ring (quality) and the great service!

Not only we are super happy with the products we got, which will be our wedding bands, but also with the support offered and the constant communication. One of the rings took longer to arrive from their warehouse and they contacted me immediately to let me know and keep me updated.
We chose the brand for the commitment to sustainable practices and will choose it again not only for this but their great service too.
Thank you!

When the clasp of my necklace broke I got it replaced and sent back to me very fast. It was a smooth and easy process and I am very happy with the help I received.

I had a little trouble with the delivery of my parcel with DHL. I let the customer support team know, and they were so helpful and followed up with me regularly until I was able to confirm my package had been delivered. I've ordered from Akind twice now and have been very happy with my purchases. I would highly recommend to others.

Making returns is extremely hard. I have yet to receive a refund after returning a parcel 20 days ago. I’ve emailed customer service (they’ve been quite supportive) but now say I have to go back to the point where I’ve dropped it off because it has not been picked up and I have to try to return the order again. Unfortunately, I am on holiday and cannot go back for 2 weeks, which means that the expensive jewelry I bought is sitting at a package point.

I ordered a necklace from here and everything has been fantastic! I reached out to customer service regarding something with the order and received a helpful reply a few hours later. On top of that, my order arrived here, in Denmark, one day after it had been shipped from Sweden - and the piece itself is absolutely beautiful for a price that couldn't be better when it's solid gold and diamonds. I can only recommend it and have already ordered another piece from there :)

Fantastic service. Beautiful ring. I proposed to my future wife and the ring proved to too big. Due to COVID my surprise proposal got postponed, so the return period had already passed. But Akind sent without any extra cost a new ring! And was super kind and supportive. I would recommend Akind to everyone!