aklanda.com.au Reviews 2

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

Customer service is great

I placed an order for two jumpers and there were some hickups in getting the items delivered to me, to the point that I thought I'd been scammed. However, great customer service from George, apologies and they more than made up for the delay. I am returning one of the jumpers because the crew neck was much higher than I thought it would be and find that unpleasant to wear. Still, both jumpers excellent quality, fit true to size, and again, great customer service. I would buy from them again.

September 25, 2025
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Rated 2 out of 5 stars

Customer service is not existent

My shopping experience with Aklanda.com.au was a complete nightmare. I ordered a red product, but they sent me an brown one instead. Despite reaching out multiple times through various channels, they didn't bother responding to resolve the issue. Their customer service is a total letdown, and they show no regard for their customers' satisfaction. I strongly advise against shopping here; you'll likely end up disappointed and ignored. Look elsewhere for a reliable online store that values its customers.

May 4, 2023
Unprompted review

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