Alan Boswell Group Reviews 282

Very easy the process with minimum time consumed.

Efficient, polite service.

All good, nothing to be reported

Generally pleased. A bit expensive I feel. Also I asked for a paper copy to be sent, but still not received after several weeks. It is nice to speak to someone directly though and that counts for a lot.

The Alan Boswell consultant was helpful polite and efficient.

I am not recommending the Alan Boswell. Don't make mistake and don't look of the positive opinion as I did.
Be aware that they have got companies to repair claims which cheating and don't provide the repair as according the inspection only will provide at the time of repairing the way taking a risk of the next claim.

In regards to your £150 why you didn't say why you offered only £150.00 where £650.00 you cheated with your company SAGIC! and PRISM. Tree companies where work together and cheating customers saying they have Page 33 where they can do what they want .. saying in human language!

Secondly your customer service do a lots of mistakes for this reason you refund £150.00 why you missed this explanation?
You submitted and accepted as it is true.

Another issue is with Alan Boswell if you do a claim they will chat you as they have got more than 2 companies which are dealing with the claim.
After inspection they will advise the progress of work but if the time of doing the job they will not follow the advised progress only will do like they won't..using silicone on the bathtub to hide the crack !
Because there are more than one company which is involved on the claim you will find lack of communication, lack of the attention to detail, during the call the customer service is not take any actions and need to be chasing many times, no following the procedure and proces and cheating customers saying that they have got Page 33 which never want to inform before a claim!
Unfortunately you are not the best insurance and most of feedbacks on Trustpilot are cheated.
Don't go with the Alan Boswell.

Scott O'Neill was very helpful and checked my policy was appropriate.
Unlike so many other insurance companies Alan Boswell answers the phone promptly and responds quickly to emails.

The ease of renewal and the price. Value for money

I have used Alan Boswell for my therapist insurance for many years. The whole process is very easy and they insure for the whole range of therapies that I practise. It is easy to add an additional one if you do further qualifications. The communication is excellent and the insurance is good value.

Professional, efficient and courteous service

Prompt and efficient but needs more explanation on why prices have risen. Manning expectations ahead of time would help

I transferred to ABG several years ago and have had a very positive experience throughout. They found me a much less expensive policy, reminders of renewal have been timely, and the one issue so far (a mistaken claim from another company) they sorted promptly and thoroughly. All my contacts with them - phone and email - have been friendly and helpful. I am very happy to continue with them as my brokers.

For commercial landlords highly recommend this excellent insurance provider

Competitive quote. Firm well organised to contact clients in time for renewals. Flexible and will alter products to make quote even more competitive. One criticism would be that I had different people following up about the same thing on multiple occasions.

Straight forward renewal, very easy good communication by email

They were a little late in reminding me of the renewal date and my holiday plans meant they had to respond very quickly to get the insurance completed. They did this and I had time to spare.