Alan Boswell Group Reviews 282

Paul Marshall is really helpful, offering sound advice and promptly returning telephone calls.

Very helpful and efficient person who handled my request.

Very professional company easy to contact and deal with. I would highly recommend them.

Polite and helpful gentleman who sorted out my insurance problem and phoned me back with the result on the same day.

A most professional service, prompt and efficient. I would highly recommend them.

My husband has used Alan Boswell (AB) since 2016 to insure our buy to to let (BTL) property. BTL was vacated ready to be sold Aug 2022. Sale process become protracted due to buyer going through probate. Hence in November 2022 had to replace existing policy with a new one to cover unoccupied property. In December 2022 we had a water leak and discovered we were underinsured.
AB are claiming that the property rebuild value has had the correct rebuild index linking applied to it, so why is the underinsured value now, by over £100k?
Why were we not asked about rebuild cost at each yearly renewal? Surely the cost of building material going up should have triggered a conversation to make sure rebuild costs were still appropriate. Why didn’t they automatically update rebuild cost, surely they are in a better position to do so, then us?
Another case of insurance company taking our money and getting out of paying for the service they should be providing.

Very helpful to combine the right policies to provide the cover I required.

Alan Boswell Group gave me the insurance cover for my specific needs

Really pleased with the cover provided by the policies sold as generally far better coverage than that provided by other brokers in the sector

Good…. As always

Every time I deal with this company they are always helpful, knowledgeable and understanding. What more could you ask for?

Grace was very personable and helpful. And you get to speak to a real human on the phone!

Very helpful, knowledgeable and pro-active.

As usual, very good service and I am confident that I receive good advice.

OK, but you are not always the cheapest but as a customer with REPTA I have to think of the advantages of having a good contact in Clare Waring. I don't like your £10.00 administrations charge.

Thanks
Denzil Fisher

Mrs.Key's patience awaiting completion of forms.