Explore Tours Reviews 51

Initial liaison with Explore Tours was perfect. The girls understood our needs & took our ideas into consideration AND planned a wonderful tour for us. Basically we wanted accommodation & car rental; we would plan our own excursions. Doing the self-drive though the tour agency presented more leverage with both aspects & we paced ourselves on well-researched excursions. Communication detail was brilliant.
Our accommodation was exceptional & car hire went without a hitch.
We were particularly enamoured with Denali Grizzly Bear Resort & the Knik River Lodge. Knik River is a delightful, out-of-way area.
Alaska is a picture-perfect place & our trip will remain etched in our memories forever.
I have already espoused the virtues of Explore Tours to friends & family here in Australia.

The tour needs to give more info about environment , people & culture of Nome and much less personal life story of the driver/guide. It was more an "ego trip" for the mayor and not really a "tour of Nome".

- Good planning of route and hotels.
- Excellent excursions
- Description of routes between hotels could have been better

Difficulty picking up rental car because it was not shown on invoice that the vehicle had been paid for.
Accommodations and all excursions were to our satisfaction.
Dining and extra excursion recommendations were on point.

Every tour excursion guide did a great job and was very knowledgeable.

The Explore Tour staff worked with me from start to finish. Our Alaska tour was amazing. Thanks for all the help!

We visited Alaska and were very impressed how detailed and organized the itinerary was from Explore Tours. Everything went off without a hitch.

Our trip was well laid out. In addition, when some small issues popped up they were responsive about handling things (kayaking cancelled due to weather-they got us rescheduled for the next day...).

Planning was excellent. Very responsive to issues that arose with a couple of the activities. You can trust them to do a great job

My Nome and Teller Day Tour, booked through Explore Tours was a complete failure because the local guide never showed up to pick me up at the predetermined start point and time. I contacted the local tour operator's office and found out that the guide had failed to notice my name on the tour manifest and had already left with the other individuals scheduled for the tour that day. He called me at the end of the day to apologize, which I appreciated. Though perhaps an honest mistake, it was complete failure on the part of the local tour operator to meet their contracted obligations and I expect a full refund for services not rendered.

We enjoyed several days of tours that were very interesting and scenic. Tour guides were extremely knowledgeable and friendly. All tours were as described in itinerary. We especially liked the small group touring.

The greatest trip EVER! Everything that was planned was executed perfectly, the tours were exactly what we asked for. The tour guides were excellent. I have already recommended Explore Tours!

We just spent two weeks in Alaska last month. Heidi did an excellent job planning the activities for our trip. We thoroughly enjoyed our time there!

Wonderful trip! Fantastic tour director and coach driver. Very relaxed vacation. Saw everything we wanted in Alaska without any effort on our part. Just get on the bus/train at the right time.

Denali Park Village has mediocre food and accommodations, at best. The service was very good, however.

The company that provided our short airplane ride kept us waiting and took another group (scheduled 2 hours after our group) before us. The result was a shorter ride with fewer expansive views to see.

Otherwise, the trip was well-planned and scheduled.

We had an outstanding experience with our reservations made by Explore Tours. Everything went smoothly, and it was nice to have hotels and transportation already paid for.

It was a great company to work with. Everyone was really helpful and friendly.

Our Alaska experience was wonderful. The Golden Dome train exceeded expectations. I highly recommend it. The Talkeetna Alaskan Lodge, the Lakefront Anchorage Lodge and the Harbor 360 Hotel in Seward were all great lodges, each with their unique ambience and spectacular views. The Denali Park Village hotel was good, but their shuttle was slow to pick up arriving passengers. Denali Bluffs Hotel was average. All three boat rides: Mahay's Jet Boat, McKinley Run and Kenai Fjords Natl Park Cruise were great -we highly recommend. And don't miss the tram ride in Girdwood. Thank you Explore Tours. We had a great time and couldn't have done it without you.

Unbelievable experience with Explore Tours—two weeks in Alaska with many components. Two different trains, hotels, the car rentals, multiple excursions... all flawless due to Heidi and Explore Tours. As a travel agent who used them fir my personal travel too, I cannot recommend them highly enough!

All of the reservations were correct. There were no unexpected out of pocket expenses. I woul duse them again.