I have now been using the collagen for 5 months I had to have knee surgery I had three torn meniscus and I wanted to build some strength in my bones as well as my skin. For the value when it's half of... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband (64) is already seeing substantial new hair growth on the crown of his head after 3 weeks of using Ayala's multi collagen supplement. I am 59 & have been using it for about 6 weeks. I al... See more
Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more
Company replied
Customer service the best . I had a problem of them billing me twice after receiving my confirmation invoice by email. I sent them a email, within 30 mins .I got a refund. It was probably a clitc... See more
Company details
- #14 of 156 best companies in Vitamin and Supplements Store
- #7 of 81 best companies in Fitness and Nutrition Service
Written by the company
Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
Contact info
Miami, United States
- help@alayanaturals.com
- alayanaturals.com
4.8
Excellent
573 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the sales!
May 26, 2026
I’ve been using the collagen for years
I’ve been using the collagen for years! Love it , I’ve recommended it to others. Keep up the good work!
May 26, 2026
I’ve somehow mistakenly added another…
I’ve somehow mistakenly added another item to my cart during checkout and reached out to customer service. I am happy and relieved to receive prompt response and that my order was processed accordingly. Thank you for your great customer service!
May 26, 2026
Great product and very prompt shipping…
Great product and very prompt shipping without issues.
May 25, 2026
Prompt service!
May 18, 2026
I forgot to use code with my order
I forgot to use code with my order. Customer service got back to me quickly and fixed my order. Thank you Customer service you are the best@
May 25, 2026
My skin is glowing and hair is thicker…
My skin is glowing and hair is thicker than it’s been in a while. My daughter asked what I was doing to my skin!! I told her Alaya Collagen everyday
May 25, 2026
sorry i hit the wrong button
sorry i hit the wrong button. Your Company is awesome. i love the product I am using.
May 24, 2026
Reply from Alaya Naturals
Robin, no worries at all, we figured it was a misclick! We are so glad you love the product and think we are awesome. If you get a chance you can update your star rating by logging into Trustpilot, clicking on "My Reviews," and hitting "Edit." Either way, your kind words made our day!
I've been enjoying their products for…
I've been enjoying their products for many years, especially love a good sale! Thank you Alaya
May 25, 2026
Good quality product
Good quality product. Doesn't seems to be helping my joint pain but hair, nails, digestive track love it!!! GREAT customer service, speedy response, speedy shipping.
May 24, 2026
vanilla collagen
Love the vanilla flavored collagen. Takes great in shakes, coffee and green tea latte.
Super easy to order from the website.
May 25, 2026
I've been using the collagen for a while.
I've been using the collagen for a while, and it helps a lot with joint pain. I stopped using it once and was surprised how much joint pain I have w/out it.
May 25, 2026
I had trouble in the beginning with it…
I had trouble in the beginning with it taking my code to get three containers for the price of two. Then the two were jacked up to $44 something. When normally I pay $29.99 so I expected to get two for $29.99+ 1 for free. But that didn’t happen. So I’m still not satisfied or happy with the price that I had to pay. Even though I do or did like the product.
May 25, 2026
Reply from Alaya Naturals
Sherry, we are sorry for the confusion and understand why that was frustrating. The promotional deal you saw was based on our regular site pricing, which is different from the promotion you had been using. We know that can feel misleading when the numbers do not line up with what you expect. Our team is reaching out to you directly to walk through the pricing and make sure you are getting the best value possible. We are glad you love the product and do not want pricing confusion to get in the way.
I like ordering from Alaya because of…
I like ordering from Alaya because of their remarkable efficiency and of course they run great deals. Shipping is good and I especially like the free shipping option.
Thank you Alaya
May 25, 2026
It was very easy to place the order
It was very easy to place the order. You're set up on your website is not complicated at all. And it's also set up so that orders can be placed quickly.
May 25, 2026
Everything
May 18, 2026
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