Alaya Naturals Reviews 

692
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 683 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting significant improvements in hair, skin, and nails, as well as reduced joint pain and improved digestive health. Many appreciate the quality of the ingredients, particularly the inclusion of multiple collagen types and joint support complexes. The ordering process is described as easy, and the delivery service is frequently highlighted for its speed and reliability. Reviewers also commend the user experience, noting that the products dissolve easily and have no unpleasant taste, making them convenient to incorporate into daily routines. However, some customers experienced issues with delayed orders or incorrect items, and a few mentioned a lack of response from customer service regarding these problems.

What people talk about most

Product

Customers consistently note positive experiences with product, with many expressing satisfaction with the... See more

Quality

Customers had positive experiences with product quality, with many noticing significant improvements in their... See more

Order

Users describe positive interactions with order, highlighting an easy and fast ordering process, with many... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency.... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the purchase process is fast and easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Multi Collagen capsules for about 3 months. I noticed an improvement in my hair, skin, wrist and ankle joints. I like that MSN, Glucosamine and Chondroitin are included. I was taking... See more

Rated 5 out of 5 stars

Age 66 with moderately severe psoriatic arthritis, I take two ibuprofen with my Alaya mixed in a glass of grapefruit juice each morning and I'm ready for farm work. Otezla after dinner for my arthrit... See more

Rated 5 out of 5 stars

Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more

Company replied

Rated 5 out of 5 stars

I have been taking Alaya Collagen and Creatine for a year now and definitely tell a difference. My hair, skin and nails are so healthy and my muscles feel amazing! I love that your collagen has gluco... See more


Company details

  1. #15 of 166 best companies in Vitamin and Supplements Store
  2. #7 of 84 best companies in Fitness and Nutrition Service

Written by the company

Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.


Contact info

4.8

Excellent

TrustScore 5 out of 5

692 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(692)

692 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was easy to do but I found out after…

It was easy to do but I found out after I purchased it to the site I was on I went to the other side and it was a cheaper amount for the product I was not happy about that and I could not contact them because there's no phone number to get a hold of them so I will make sure that I will check the ads on that site before I purchase again

July 1, 2026
Rated 5 out of 5 stars

Quality Product

I like that product has 5 types of collagen. I had been using vital proteins collagen peptides and decided to try this after reading the ingredients. It has been packaged well and delivery has been timely.

June 30, 2026
Rated 5 out of 5 stars

The ordering was easy

The ordering was easy. I love the collagen product. You only need 1 scoop,compared to others I have tried and you need 4 scoops to get results.

June 30, 2026
Rated 4 out of 5 stars

Products work.

Like products and are working. Website hard to understand about shipping on one time purchase and subscription.

June 29, 2026
Rated 5 out of 5 stars

It came quickly and everything was in…

It came quickly and everything was in the box that I ordered. I’m enjoying the products and I look forward to continuing ordering with Alaya Naturals.
I purchased the Multi Collagen unflavored… there is a slight smell & taste, but I don’t mind because I put a flavored BCAA powder in it, as well as your Creatine. I enjoy it and I have seen some benefits.

June 23, 2026
Rated 5 out of 5 stars

I have been using Multi Collagen…

I have been using Multi Collagen capsules for about 3 months. I noticed an improvement in my hair, skin, wrist and ankle joints. I like that MSN, Glucosamine and Chondroitin are included. I was taking them already. Capsules work better with my lifestyle. I just signed up for a subscription. Ordering is easy and delivery always as promised.

June 26, 2026

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