Alaya Naturals Reviews 

702
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 699 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant improvements in hair, skin, and nails, alongside reduced joint pain and increased energy. Many appreciate the high quality of ingredients, often highlighting multi-collagen formulations and the absence of unpleasant tastes. The ordering process is consistently easy, with fast and reliable delivery. However, some people mentioned issues with order fulfillment, including items not arriving or incorrect products. A few others also felt that the products did not always deliver the expected results for specific concerns like joint pain or overall visible changes.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction and noting significant... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the products as... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process and fast... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and prompt shipping.... See more

User experience

People report positive experiences with the user experience, often highlighting the ease of purchase and use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Multi Collagen capsules for about 3 months. I noticed an improvement in my hair, skin, wrist and ankle joints. I like that MSN, Glucosamine and Chondroitin are included. I was taking... See more

Company replied

Rated 5 out of 5 stars

Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more

Company replied

Rated 5 out of 5 stars

Age 66 with moderately severe psoriatic arthritis, I take two ibuprofen with my Alaya mixed in a glass of grapefruit juice each morning and I'm ready for farm work. Otezla after dinner for my arthrit... See more

Company replied

Rated 5 out of 5 stars

I have multiple health issues, one of which can cause hair loss. Maybe I’m crazy, but I have a ton of new hair coming in, my nails are stronger. It dissolves easily in liquids and there is absolutel... See more


Company details

  1. #16 of 166 best companies in Vitamin and Supplements Store
  2. #6 of 85 best companies in Fitness and Nutrition Service

Written by the company

Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.


Contact info

4.8

Excellent

TrustScore 5 out of 5

702 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(702)

702 reviews in the last 12 months

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Rated 5 out of 5 stars

The collagen is easy to use

The collagen is easy to use; have not used it long so hard to tell if there’s a difference. Under a lot of stress at this time. Appreciate not getting tons of emails every day! Will continue to order.

June 6, 2026
Alaya Naturals logo

Reply from Alaya Naturals

Terry, thank you for giving it a try! Collagen can take a few weeks to notice a difference, so we hope you start noticing it soon. And yes, no inbox overload. We'd rather earn your trust than fill your inbox. Wishing you an easier stretch ahead. We're glad to have you with us.

Rated 5 out of 5 stars

I keep coming back

I keep coming back! There is no better product that can do what it says can do! I swear. Thank you for helping my joints!

June 9, 2026
Alaya Naturals logo

Reply from Alaya Naturals

Jing, that is the kind of loyalty we never take for granted. Thank you for coming back again and again!

Rated 5 out of 5 stars

THANK YOU ALAYA NATURALS

THANK YOU ALAYA NATURALS! I am enjoying the clean, subtle vanilla flavor of my protein powder and the unflavored collagen that goes with any liquid beverage without altering the taste.

April 30, 2026
Rated 5 out of 5 stars

Best collegen Ever

Have used many other brands of collegens and have never had such a great physical response. Nails harder and not brittle, hair fuller and thinker, and return of energy. I stock pile Alaya Collegen so I never run out!

May 31, 2026
Rated 5 out of 5 stars

Give this product a try, I am and I like it!

Communication and prompt response to my individual needs and questions. I appreciate the offer response to a great purchase, again, thank you!
Great product, help with order and quick product delivery, I’m trusting this product is what it says for my hair, skin and nails. At 69 yrs it’s a birthday gift to myself!!

June 7, 2026
Rated 5 out of 5 stars

An exceptional product

I have multiple health issues, one of which can cause hair loss. Maybe I’m crazy, but I have a ton of new hair coming
in, my nails are stronger. It dissolves easily in liquids and there is absolutely no taste whatsoever. No additives or preservatives - an exceptional product!

May 14, 2026

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