Alban Moves Group Reviews 25

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The person who came to do our quote was a lovely fella and gave us reasonable advice, some of which we didn't want to hear, but it was what we needed. The crew arrived after some good communication fr... See more

Rated 5 out of 5 stars

We used Alban moves to store items during a house renovation. Very impressed with the service from start to finish, the comms were great and the team were reliable and trustworthy. Patient and polite... See more

Rated 5 out of 5 stars

The team arrived the day before to pack my home, bringing with them all the materials they needed - all of which barring the tape being recyclable. Everything, literally, was packed up extremely... See more

Company details

  1. Moving Company
  2. Storage Facility

Written by the company

We understand that everybody has different needs, whether it’s the size of your property, your budget or timescale. Alban Moves Group offers a wide choice of removal, packing and storage services which can be tailored to meet every requirement. We have many years of experience moving domestic and business customers across Hertfordshire, Bedfordshire, Bucks and North London.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

End to end, a straightforward job made out of what would have been a nightmare without them.

The person who came to do our quote was a lovely fella and gave us reasonable advice, some of which we didn't want to hear, but it was what we needed. The crew arrived after some good communication from Alban Moves, on time and with a great attitude of "let's get this done". As you'd expect in this situation the crew have to help you make a few little decisions about the optimal way to complete the job. They'd seen it all before and we were packed up on time and happy with the way it had all gone. We got our things back in order and they wished us well having wasted no time at all. I absolutely can recommend Alban Moves as we had zero issues with them.

February 13, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

We used Alban moves to store items…

We used Alban moves to store items during a house renovation. Very impressed with the service from start to finish, the comms were great and the team were reliable and trustworthy. Patient and polite team members who came on move out and move in day who dealt well with awkward parking and an old property with a small windy staircase. Highly recommend.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful team

Very helpful team who coped well with unexpected access issues and ensured even in heavy rain that we got moved in safe and dry!

September 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly Recommend Alban Moves.

After checking reviews of a few removal company’s we decided on you as the company had great reviews. The movers were very polite and took great care when moving our belongings. The driver Ollie and his companions were great. We would highly recommend them.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

It was a boiling hot day.....

It was a boiling hot day, we lived on a hill, 13 steps going up to the front door. Side entrance not much better. We had a fabulous team of young men who emptied our house into two lorries. Sweat dripping everywhere. Then an over two hour drive to our new home. All that unloading to do again, and even hotter.
They did not moan once, they kept up their cheerful banter all day long. Great guys, very nice company to deal with. I would highly recommend.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Removals with relaxation

Arrived on the time they started. Introduced themselves on arrival. Walked the house, informed me how they would load lorry. Packed mattresses in clean and clear bags with tvs,hi-fis in boxes . They made sure everything was stored safely on lorry, strapping off every so often to keep secure. On unloading, they left boxes and furniture incorrect rooms.allowed me time to check high risk items before sining off. Would use again and recommend them .

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ollie and the team were very friendly, polite and hard working. Nothing was too much trouble even assisting when they noticed i was falling behind with my packing.I even asked them to stop cslling me Sir!! Unfortunately when i left the old house to move to the new one the traffic was horrendous and they were not put out by waiting outside my new home for 1 hour or so wondering where i was! I would not hesitate recommending this company.

October 31, 2024
Unprompted review
Alban Moves Group logo

Reply from Alban Moves Group

Thank you so much for taking the time to leave us such a lovely review! We're so pleased to hear that you were happy with the service received and that Ollie and the team helped to make your move as stress free as possible. We hope you are settling into your new home well and if you ever need assistance in the future, please don’t hesitate to contact us!

Advertisement
Rated 5 out of 5 stars

star service from start to finish

5 star service from start to finish , couldn’t be more pleased with the service

October 3, 2024
Unprompted review
Alban Moves Group logo

Reply from Alban Moves Group

Thank you so much for your 5-star review! We're thrilled to hear that you were pleased with our service from start to finish and we really appreciate your kind words. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Alban Removers were very helpful…

Alban Removers were very helpful throughout the whole of our house move, which included the time our things were in storage. The office staff readily answered our questions and the guys who physically moved us did so very professionally.

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely professional team

Lovely team of guys who made the stressful job of moving much easier with their relaxed manner
They made sure they kept everything tidy whilst working and nothing was damaged in transit
The team in the office were also very polite and helpful x

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Went above and beyond

We were worried about fitting a full-sized lorry down our street, so the company sent two smaller vehicles instead. The team had everything moved in a few hours despite it being a ridiculously hot day - great service from both the office and the movers themselves

September 9, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Efficient, friendly and considerate. Wouldn’t hesitate to recommend them.

We needed someone to move us with about 4 days notice. Very stressed because we were due to complete our sale but couldn’t find anyone to move us. Alban Moves understood the situation, acted quickly to do a quote and were all booked in. They packed everything for us. The team were efficient, friendly and considerate. Wouldn’t hesitate to recommend them.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant team work. Careful and considerate.

Ben Charlie and Rick were friendly and efficient. They worked incredibly hard and fast and all with a smile. They took great care of every item and nothing was damaged. An all round great experience which really helped alleviate the stress of moving.

May 11, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing Amazing Amazing

Amazing Amazing Amazing. Ben, Jack and James team made my move so stress free. Nothing was too much trouble. They were warm friendly professional, they worked hard all day and I would like to request them to
Move my things from storage to my new home when I move in .. thank you once again guys

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Alban Moves Efficient and Professional.

Alban Moves were helpful, efficient and professional throughout from the evaluation visit, quote, and questions to removal day and finish. This includes office staff, valuer and the van staff, Darren, Darren and Tony. All pleasant and knowledgeable. I would recommend the company to anyone who is looking for a reliable removal company.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Stress free move from start to finish!

The team arrived the day before to pack my home, bringing with them all the materials they needed - all of which barring the tape being recyclable. Everything, literally, was packed up extremely well to the point that not one single thing was broken upon unpacking.

The move itself was effortless (for me at least) - they labelled the boxes with the room location and then moved every single box and piece of furniture into the desired room at the new premises.

10/10 would use again without question.

November 25, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look