Their AirPods case feels sturdy and honestly looks just as great as advertised. However, be prepared to get bombarbed by unnecessary mails after ordering. A little installation manual would’ve been ni... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
If you're looking for something unique, this is it. Alcanside really nailed the balance between a high-end look and everyday durability. The material gives you a great grip, making the phone feel secu... See more
Company replied
First off the website was easy to manage, shipping came with a tracking number and arrived by a reputable logistic's company here in Canada so there was no damage to product or packaging. Even the pac... See more
Company replied
I really like this iPhone case. It looks great, feels premium in the hand, and is very slim while still offering good protection. The fit is snug and the overall finish is excellent. Just a small... See more
Company replied
Company details
Written by the company
Alcanside is one of the world's leading designer iPhone case brands and is internationally known for the essence of luxury style, with casual designs.
Contact info
Logistiekweg 4, 7007 CJ , Doetinchem, Netherlands
- contact@alcanside.com
- alcanside.com
4.0
Great
3K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received a new case when the other one…
Received a new case when the other one was damaged and got a discount on the next order.
January 28, 2026
Unprompted review
Reply from Alcanside
Dear Nick,
Thank you for your kind review! We’re glad to hear that the replacement case arrived and that you’re satisfied with the discount on your next order.
Thank you for choosing Alcanside!
Best regards,
Rafael Alves
Alcanside Team
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Just most gorgeous case
I love this high-quality case! It feels so soft and really enhances the phone.
The shipping also went smoothly. I am extremely satisfied with Alcanside and would wholeheartedly recommend it.
December 22, 2025
Unprompted review
Reply from Alcanside
Dear Miss Butterfly,
Thank you so much for your wonderful review! We’re thrilled to hear that you love the case and that the shipping process went smoothly.
Thank you for choosing Alcanside!
Best regards,
Rafael Alves
Alcanside Team
An iPhone 17 Pro Max case & a Pouch
I have purchased an Alcantara cover for my iPhone 17 Pro Max, it’s beautiful & very well made. Also the pouch has a very rich feel to it. Thank you Alcanside.
January 26, 2026
Unprompted review
Reply from Alcanside
Dear Colin,
Thank you very much for your kind review! We’re delighted to hear that you’re happy with both the case and the pouch and that you appreciate the premium feel.
Thank you for choosing Alcanside!
Best regards,
Rafael Alves
Alcanside Team
Great and beautyfull phone covers
January 26, 2026
Unprompted review
Reply from Alcanside
Dear Ties,
Thank you very much for your positive review! We’re glad to hear that you like our phone covers.
Thank you for choosing Alcanside!
Best regards,
Rafael Alves
Alcanside Team
Great case looking and feeling super…
Great case looking and feeling super nice and great customer service for a more than correct price
January 24, 2026
Unprompted review
Reply from Alcanside
Dear Alexander,
Thank you for your great review! We’re very happy to hear that you like the look and feel of the case and that our customer service met your expectations.
Thank you for choosing Alcanside!
Best regards,
Rafael Alves
Alcanside Team
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Love the case
Love the case! Feels amazing in hand. Love how tight and secure it is on my phone
January 23, 2026
Unprompted review
Reply from Alcanside
Dear Chauncey,
Thank you for your feedback! We’re glad to hear that you love the feel of the case and how secure it fits on your phone.
Enjoy your Alcanside case!
Best regards,
Rafael Alves
Alcanside Team
Best phone case
The feeling of the case, the shipment, the support everything is perfect to the last detail I’ve had it for almost a half year and I never had a better feeling case than this and never have I gotten so many compliments for a phone case except for this one this case is for me the best case I have ever had it’s a shame to not buy it
January 24, 2026
Unprompted review
Reply from Alcanside
Dear Kunde,
Thank you very much for your amazing and detailed review! We’re thrilled to hear that the case has impressed you for such a long time and that it continues to receive compliments.
We truly appreciate your recommendation!
Best regards,
Rafael Alves
Alcanside Team
Love the Feel and Quality!
Very positive experience with Alcanside. The Alcantara iPhone case feels premium, looks great, and fits perfectly. Soft, comfortable in hand, and well finished. Completely satisfied with the purchase.
January 24, 2026
Unprompted review
Reply from Alcanside
Dear Cosimo,
Thank you for your positive feedback! We’re delighted to hear that you’re fully satisfied with the quality, fit, and premium feel of the case.
Thank you for choosing Alcanside!
Best regards,
Rafael Alves
Alcanside Team
TOP QUALITY AND SERVICE!!!
TOP service and top quality !!!
All the products I have bought are simply beautiful and stunning!!
Very kind and exceptional customer care!
Thank you !!
January 22, 2026
Unprompted review
Reply from Alcanside
Dear Serko,
Thank you very much for your fantastic feedback! We’re delighted to hear that you’re happy with both the quality of our products and our customer service.
Thank you for choosing Alcanside!
Best regards,
Rafael Alves
Alcanside Team
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Love my cases
Love my cases! Beautiful texture & great customer service.
January 22, 2026
Unprompted review
Reply from Alcanside
Dear Kay,
Thank you for your kind review! We’re very happy to hear that you love the texture of the cases and had a great experience with our customer service.
Thank you for choosing Alcanside!
Best regards,
Rafael Alves
Alcanside Team
Reply from Alcanside
Dear Hasim,
Thank you very much for your amazing review! We’re delighted to hear that you’re so satisfied with the product.
Enjoy your Alcanside case!
Best regards,
Rafael Alves
Alcanside Team
Excellent
Beautiful phone cases. My third one sadly had a production error. Well sorted by their customer service. Every new phone will have an alcanside cover for sure.
January 21, 2026
Unprompted review
Reply from Alcanside
Dear Roy,
Thank you for your great review and for sharing your experience. We’re glad to hear that our customer service was able to resolve the production issue and that you continue to trust Alcanside.
We truly appreciate your loyalty!
Best regards,
Rafael Alves
Alcanside Team
Don’t doubt, buy it!
Good communication, fast delivery (1 working day) and great quality. Nothing bad to say about the product nor the company!
January 19, 2026
Unprompted review
Reply from Alcanside
Dear Gilles,
Thank you for your positive feedback! We’re very happy to hear that you like the cases and our fast delivery.
Thank you for choosing Alcanside!
Best regards,
Rafael Alves
Alcanside Team
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The products is amazing good looking
The products is amazing good looking. The material looks great and the design and color are impressive. I think this item is a must for your phone!
January 19, 2026
Unprompted review
Reply from Alcanside
Dear George,
Thank you for your great feedback! We’re very glad to hear that you like the design, material, and overall look of the product.
Thank you for choosing Alcanside!
Best regards,
Rafael Alves
Alcanside Team
Good quality
Company makes great products I have multiple products from them all good quality. Only my phone case had a little crack in it. They sended a new case to me without a problem very happy
January 19, 2026
Unprompted review
Reply from Alcanside
Dear Lucas,
Thank you for your great review! We’re happy to hear that you’re satisfied with the quality of our products and especially that our team could quickly resolve the issue with your phone case.
Thank you for your trust in Alcanside!
Best regards,
Rafael Alves
Alcanside Team
Worst returns policy I’ve ever experienced
Message to cancel an order same day I ordered and they sent the case anyway and then said I had to pay all customs and taxes which come to the same price as the case
Absolutely terrible customer service would recommend against buying anything
January 19, 2026
Unprompted review
Reply from Alcanside
Dear Sam,
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration regarding the cancellation and return process.
Please contact rafael.alves@alcanside.com
so I can personally review your case and check what went wrong, and see how we can assist you further.
Best regards,
Rafael Alves
Alcanside Team
I really like this iPhone case
I really like this iPhone case. It looks great, feels premium in the hand, and is very slim while still offering good protection. The fit is snug and the overall finish is excellent.
Just a small point to keep in mind: be careful during installation/removal, particularly around the Camera Control/Photo button cutout, as that area can be a bit delicate.
Overall, a very nice case that I enjoyed using.
January 18, 2026
Unprompted review
Reply from Alcanside
Dear Rayan,
Thank you for your detailed review! We’re glad to hear that you enjoyed the design, fit, and premium feel of the case. We also appreciate your note regarding installation and removal — your feedback is very helpful.
Thank you for choosing Alcanside!
Best regards,
Rafael Alves
Alcanside Team
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Really happy with my order from…
Really happy with my order from Alcanside. I picked up an iPhone 17 Pro case along with two Apple Watch straps, and the quality across all three items is excellent. The phone case fits perfectly, feels premium, and offers solid protection without adding bulk. Both watch straps are comfortable, well-made, and look great for everyday wear.
January 5, 2026
Unprompted review
Reply from Alcanside
Dear Luke,
Thank you very much for your great review! We’re really happy to hear that you’re satisfied with the quality of your iPhone 17 Pro case and Apple Watch straps. It’s great to know they fit well and meet your expectations in daily use.
Enjoy your products, and thank you for choosing Alcanside!
Best regards,
Rafael Alves
Alcanside Team
Reply from Alcanside
Dear Mr. Demeshko,
Thank you for your honest feedback. We’re sorry to hear about your experience and understand your frustration regarding the delivery and lack of response. This is certainly not the level of service we aim to provide.
Please contact rafael.alves@alcanside.com
so I can personally check your order status and help resolve this situation as quickly as possible.
Best regards,
Rafael Alves
Alcanside Team
Reply from Alcanside
Dear Mr. Senff,
Thank you for your honest feedback. We’re sorry to hear that you have not received your order and that you haven’t had a response to your email. We take these situations very seriously.
Please contact rafael.alves@alcanside.com
so I can personally review your case and assist you directly.
Best regards,
Rafael Alves
Alcanside Team
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