Alchemists Workshops logo
Visit website

Alchemists Workshops Reviews 10,764

•
TrustScore 5 out of 5

4.9

Hobby Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 745 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the friendly, helpful, and welcoming interactions they receive. Many appreciate the amazing prices and great value offered on a wide range of products, making it their preferred choice for hobby gaming items. Reviewers frequently mention the fast and timely delivery, with orders often dispatched quickly and arriving well-packaged and in perfect condition. However, some people were dissatisfied with an in-store experience where they felt pressured to purchase an item after inspecting it, despite no clear policy or seal indicating this requirement. A few other people also felt that while prices are great, pre-orders did not always arrive on the release day, and some orders were altered just before postage.

What people talk about most

Delivery service

Consumers consistently report positive experiences with the delivery service, frequently highlighting its... See more

Product

Reviewers mention positive feedback about product, often praising the quick delivery and excellent packaging,... See more

Price

Users describe positive interactions with price, frequently highlighting good, great, and competitive... See more

Service

Customers consistently report excellent service, with many describing it as great, friendly, and... See more

Order

People report positive experiences with order, praising the fast turnaround and quick delivery, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally I stated that I'd have given this 5 stars if we were allowed to buy two items per household as both my son and I are Gundam TCG players, and find ourselves having to go without or pay infla... See more

Company replied

Rated 5 out of 5 stars

Yet again the trusted supplier has stepped up to support the Pokemon comunity. Their distribution has adapted several times over to prevent resellers from styfulling the market share. By restricting p... See more

Rated 5 out of 5 stars

Whether you’re purchasing miniatures, CCGs or hobby supplies (and plenty more), there’s nowhere better than Alchemists Workshops. Lowest prices around, but that’s only part of the story; customer serv... See more

Rated 5 out of 5 stars

Couldn't fault the service I received today from walking in the door to leaving. I received friendly, helpful and welcoming service. My husband shops here a lot and I came to get him some birthday pre... See more

Company details

  1. Hobby Store
  2. Game Store
  3. Gaming service Provider
  4. Gift Shop
  5. Model Shop
  6. Trading Card Store

Written by the company

Alchemists Workshops was established as a company on August 25th 2015, with the aim to provide the best War-gaming experience available. This is accomplished by offering the lowest prices, excellent customer service and the fastest delivery times possible, without any compromise. To take care of our customers gaming needs we have gaming tables as well as event nights. As we like to say “we put the war in war-gaming” How we do this? By using real time stock management systems, if an item is shown in stock, we physically have it in the store. We work efficiently as a team, double checking to make sure there are no mistakes. We provide accurate and precise dispatch times to all customers when placing an order. And finally in the unlikely event of an unexpected change we keep customers informed and up to date at all times. We are always improving. Our stock levels will always be continually improving till we have at least one of every item in stock 24/7. As a result of this, the ranges we offer will be always looking to grow, until we are your one stop war-gaming solution. Our service, shop and website are always improving and looking to be more helpful. That said, we listen to our customers and take all feedback seriously, to allow us to deliver the best possible experience. We would love to hear back from you at contactus@alchemistsworkshops.com

Free shipping over £50

Free shipping over £50 in the UK

Free Shipping is eligible on all orders over £50.00 within the UK, except for The Orkney Islands and The Outer Hebrides, unfortunately, Royal Mail charges for delivery to these areas are almost the same as to the EU. If you wish to have a parcel delivered to an address in these areas please be so kind as to contact us at alchemistsworkshops@gmail.com for a quotation. Parcels within the UK (except for the two areas above) are either sent Royal Mail Second Class Signed For (Usually taking 1-2 days to arrive) or via Courier (next day delivery).

Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing as always

Amazing as always, Alchemist Workshop always delivers with no issues! Great people working there! Highly recommend them!

April 28, 2026
Rated 5 out of 5 stars

Perfect!!

Spot on delivery; well packaged and perfect box etc. so no damage at all, very different from Amazon!! Always use these guys, so friendly and helpful in the shop... free sweets a bonus! ;)

April 23, 2026
Rated 5 out of 5 stars

I have used Alchemists as one if my…

I have used Alchemists as one if my main ordering platform for GW and other providers of 28mm products. I have always recieved good customer service, I am kept informed on the progress of my order weather in stock or back order.
Plus a affordable price.

April 20, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look