Website was super easy to navigate. Plenty of styles and colours to suit every taste. Customer service was brilliant, fast delivery by pleasant, polite and helpful drivers. I ordered 4 full size and 2... See more
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Ordered some panels to finish our lounge in the caravan. We was recommended the site by the previous owners. The website was easy to navigate, we matched the colour, the process was quick and h... See more
Company replied
Product is fantastic quality and couldn’t be happier with the outcome after I fitted to my son’s wall. Only downside is my wife wants to do get more panels and do our bedroom and living room! 😂. High... See more
Company replied
Delighted with the quality of the wall panels for the price!! Look much more expensive! One thing I would recommend is you order the 3-sided panels just so they are finished at the sides. It was on... See more
Company replied
4.9
Excellent
608 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Excellent Service
Excellent Service
I first came across this company through Facebook, and this is now the third time I have purchased a panel from them. I have been very happy with my experience every time.
The communication is excellent, and the customer service is very helpful and professional. The price was also very good, especially as I purchased it during a promotion. Delivery was quicker than I expected as well.
Everything went smoothly from ordering to delivery. I would definitely recommend this company and will continue to buy from them. Great service, good communication, good prices and reliable delivery. Thank you!
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Tucha,
Thank you so much for such a detailed review! We’re incredibly grateful that you’ve chosen us for the third time and have been happy with your experience each time. It’s fantastic to hear that our communication, customer service, pricing and delivery have all met your expectations. We truly appreciate your continued support and recommendation. 😊
Kind regards,
Alden & Vales
Easy to use the website when ordering
Easy to use the website when ordering,
Delivery was quick, the gentleman even carried in for me
Good quality products
Definitely be using again
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Amanda,
Thank you for your fantastic feedback! We’re pleased to hear you found the website easy to use, the delivery quick and the products good quality. We’re especially glad our driver was able to carry the panels inside for you. We look forward to welcoming you back again!
Kind regards,
Alden & Vales
Reply from Aldenandvale
Hi Adam,
Thank you for your kind review! We’re delighted to hear you’re happy with the quality and found our prices reasonable. We really appreciate your support.
Kind regards,
Alden & Vales
Outstanding Business
Ordering was a swift and straightforward process, and the item arrived precisely on the date that was provided. There were no issues whatsoever with the delivery. The product itself met all expectations, exhibiting excellent quality. I anticipate making another purchase in the near future. I wholeheartedly recommend this company.
August 9, 2026
Unprompted review
Reply from Aldenandvale
Hi Adn,
Thank you for such a fantastic review! We’re delighted to hear that you found the ordering process straightforward, your delivery arrived exactly when promised, and the product met your expectations.
We really appreciate your recommendation and look forward to welcoming you back for your next purchase! 😊
Kind regards,
Alden & Vale
The quality is great and price is right…
The quality is great and price is right I’m very impressed with the service and the quality
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Mian,
Thank you for your wonderful review! 😊 We’re really pleased to hear that you’re impressed with both the quality of the product and our pricing.
We truly appreciate your support and kind words about our service!
Kind regards,
Alden & Vale
Excellent service
Excellent service. Arrived on time. And stuff had always answered questions. Buy again
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Loui,
Thank you for your fantastic review! We’re delighted to hear that your order arrived on time and that our team was always available to answer your questions.
We really appreciate your support and look forward to serving you again! 😊
Kind regards,
Alden & Vale
Quick delivery & good communication
Quick delivery & good communication. Great price for the Herringbone acoustic wall panels which look great. Also easy to install.
Definitely recommend.
August 11, 2026
Unprompted review
Reply from Aldenandvale
Hi Derek,
Thank you for your fantastic review! 😊 We’re delighted to hear that you were happy with the quick delivery and communication, and that you’re impressed with the Herringbone acoustic wall panels.
It’s great to know you found them easy to install and that they look great. Thank you for the recommendation!
Kind regards,
Alden & Vale
panels look lovely in the garden
panels look lovely in the garden. very happy with them.
August 9, 2026
Unprompted review
Reply from Aldenandvale
Hi Rebecca,
Thank you for your lovely review! 😊 We’re delighted to hear that the panels look great in your garden and that you’re very happy with them.
Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Great service when I asked if it was…
Great service when I asked if it was possible to move delivery forward and they were able to by a couple days for an event we had. Very grateful. Great product thank you
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Natalie,
Thank you for your wonderful review! We’re really pleased that we were able to bring your delivery forward by a couple of days to fit around your event.
It’s fantastic to hear that you’re happy with the product too. Thank you for choosing Alden & Vale! 😊
Kind regards,
Alden & Vale
Great quality
Great quality! These panels can transform any room, very happy with my order 😀
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Adela,
Thank you for your lovely review! 😊 We’re delighted to hear that you’re so happy with the quality of your panels and that they’ve helped transform your room.
We really appreciate your support!
Kind regards,
Alden & Vale
Great price for outside panels
Great price for outside panels. Expecting issues as I’d seen some negative reviews but absolutely no problems. Delivered first time on time and product looks really good. Highly likely I’ll be ordering more!
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Neville,
Thank you for such an honest and fantastic review! We’re delighted that everything went smoothly despite the concerns you had from reading other reviews.
It’s great to hear that your outdoor panels arrived on time and that you’re pleased with how they look. We’d be delighted to help when you’re ready to order more! 😊
Kind regards,
Alden & Vale
Lovely wall panels
Lovely wall panels, easy to cut and really transformed our daughter’s bedroom. Well packaged and delivery efficient.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Vikki,
Thank you for your wonderful review! 😊 We’re delighted to hear that you found the panels easy to cut and that they’ve made such a difference to your daughter’s bedroom.
We’re also pleased that you were happy with the packaging and delivery. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Excellent customer service
Excellent customer service. Product was as deserved and delivery was very efficient.
August 11, 2026
Unprompted review
Reply from Aldenandvale
Hi Wasim,
Thank you for your fantastic review! We’re delighted to hear that you were happy with our customer service, the product and the efficient delivery.
We really appreciate your support and thank you for choosing Alden & Vale! 😊
Kind regards,
Alden & Vale
Didn't get a invoice to check delivery and amount
Didn't get a invoice .
Delivered to the wrong address.
Put panels look good for the money.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi R Holloway-Vine,
Thank you for your feedback. We’re glad to hear you were happy with the panels.
We’re sorry to hear about the invoice and delivery address issue. Please get in touch with us and share your order details so we can investigate this further and understand what happened.
We’d be happy to look into this for you.
Have a great day!
Kind regards,
Alden and Vale
Great value
All packaged well look like very nice wall panels. Much cheaper than other shops were too
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Ryan,
Thank you for your lovely review! 😊 We’re pleased to hear that your panels arrived well packaged and that you were impressed with the quality and value compared with other shops.
We really appreciate your support!
Kind regards,
Alden & Vale
Reply from Aldenandvale
Hi Victoria,
Thank you for your fantastic review! 😊 We’re delighted to hear that you’re so pleased with the product and found our pricing to be excellent value.
Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Ordering quick and easy
Ordering quick and easy
Great value product that was delivered on time 👍
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi David,
Thank you for your lovely review! 👍 We’re pleased to hear that you found ordering quick and easy, and that you were happy with the value and on-time delivery.
Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Web site made it easy to select exactly…
Web site made it easy to select exactly what we wanted.
Delivery exactly as promised.
We will use this company again.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Robert,
Thank you for your fantastic review! We’re delighted to hear that our website made it easy for you to find exactly what you wanted and that your delivery arrived as promised.
We really appreciate your support and look forward to serving you again! 😊
Kind regards,
Alden & Vale
Great pricing
Great pricing, good quality panels. Very happy with my purchase
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Melanie,
Thank you for your lovely review! 😊 We’re really pleased to hear that you were happy with the pricing and quality of your panels.
We appreciate your support and hope you enjoy your purchase!
Kind regards,
Alden & Vale
Great customer service
Great customer service and keep updated about delivery. Second time we have had panels from you and they are value for money and fantastic quality. I always recommend you to my friends and anyone who visits our home that admires them. Can’t wait to put up my new panels.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Sarah,
Thank you for such a fantastic review! 😊 It means a lot to hear that you’ve chosen us for your panels for a second time and continue to find them great value and fantastic quality.
We’re delighted that you would recommend us to your friends and family, and we hope your new panels look amazing once installed. Thank you for your continued support!
Kind regards,
Alden & Vale
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