A bit dubious about ordering via a website but I need not of been. Really lovely panels at a fabulous price. Delivery took a couple of days longer than stated but communication was excellent. Would no... See more
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I was a little dubious ordering this panelling as the ones I’d been looking at were so expensive, but I’m honestly so impressed with the quality! It feels really sturdy and looks great, especially f... See more
Company replied
Exceptional service from start to finish. Kept up to date at all times & received a telephone call 7 mins from delivery of the wall panels. The delivery chap was delightful. Well done all round. Woul... See more
Company replied
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... See more
Company replied
4.9
Excellent
585 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The quality is great and price is right…
The quality is great and price is right I’m very impressed with the service and the quality
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Mian,
Thank you for your wonderful review! 😊 We’re really pleased to hear that you’re impressed with both the quality of the product and our pricing.
We truly appreciate your support and kind words about our service!
Kind regards,
Alden & Vale
Excellent service
Excellent service. Arrived on time. And stuff had always answered questions. Buy again
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Loui,
Thank you for your fantastic review! We’re delighted to hear that your order arrived on time and that our team was always available to answer your questions.
We really appreciate your support and look forward to serving you again! 😊
Kind regards,
Alden & Vale
Quick delivery & good communication
Quick delivery & good communication. Great price for the Herringbone acoustic wall panels which look great. Also easy to install.
Definitely recommend.
August 11, 2026
Unprompted review
Reply from Aldenandvale
Hi Derek,
Thank you for your fantastic review! 😊 We’re delighted to hear that you were happy with the quick delivery and communication, and that you’re impressed with the Herringbone acoustic wall panels.
It’s great to know you found them easy to install and that they look great. Thank you for the recommendation!
Kind regards,
Alden & Vale
panels look lovely in the garden
panels look lovely in the garden. very happy with them.
August 9, 2026
Unprompted review
Reply from Aldenandvale
Hi Rebecca,
Thank you for your lovely review! 😊 We’re delighted to hear that the panels look great in your garden and that you’re very happy with them.
Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Great service when I asked if it was…
Great service when I asked if it was possible to move delivery forward and they were able to by a couple days for an event we had. Very grateful. Great product thank you
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Natalie,
Thank you for your wonderful review! We’re really pleased that we were able to bring your delivery forward by a couple of days to fit around your event.
It’s fantastic to hear that you’re happy with the product too. Thank you for choosing Alden & Vale! 😊
Kind regards,
Alden & Vale
Great quality
Great quality! These panels can transform any room, very happy with my order 😀
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Adela,
Thank you for your lovely review! 😊 We’re delighted to hear that you’re so happy with the quality of your panels and that they’ve helped transform your room.
We really appreciate your support!
Kind regards,
Alden & Vale
Great price for outside panels
Great price for outside panels. Expecting issues as I’d seen some negative reviews but absolutely no problems. Delivered first time on time and product looks really good. Highly likely I’ll be ordering more!
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Neville,
Thank you for such an honest and fantastic review! We’re delighted that everything went smoothly despite the concerns you had from reading other reviews.
It’s great to hear that your outdoor panels arrived on time and that you’re pleased with how they look. We’d be delighted to help when you’re ready to order more! 😊
Kind regards,
Alden & Vale
Lovely wall panels
Lovely wall panels, easy to cut and really transformed our daughter’s bedroom. Well packaged and delivery efficient.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Vikki,
Thank you for your wonderful review! 😊 We’re delighted to hear that you found the panels easy to cut and that they’ve made such a difference to your daughter’s bedroom.
We’re also pleased that you were happy with the packaging and delivery. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Excellent customer service
Excellent customer service. Product was as deserved and delivery was very efficient.
August 11, 2026
Unprompted review
Reply from Aldenandvale
Hi Wasim,
Thank you for your fantastic review! We’re delighted to hear that you were happy with our customer service, the product and the efficient delivery.
We really appreciate your support and thank you for choosing Alden & Vale! 😊
Kind regards,
Alden & Vale
Didn't get a invoice to check delivery and amount
Didn't get a invoice .
Delivered to the wrong address.
Put panels look good for the money.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi R Holloway-Vine,
Thank you for your feedback. We’re glad to hear you were happy with the panels.
We’re sorry to hear about the invoice and delivery address issue. Please get in touch with us and share your order details so we can investigate this further and understand what happened.
We’d be happy to look into this for you.
Have a great day!
Kind regards,
Alden and Vale
Great value
All packaged well look like very nice wall panels. Much cheaper than other shops were too
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Ryan,
Thank you for your lovely review! 😊 We’re pleased to hear that your panels arrived well packaged and that you were impressed with the quality and value compared with other shops.
We really appreciate your support!
Kind regards,
Alden & Vale
Reply from Aldenandvale
Hi Victoria,
Thank you for your fantastic review! 😊 We’re delighted to hear that you’re so pleased with the product and found our pricing to be excellent value.
Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Ordering quick and easy
Ordering quick and easy
Great value product that was delivered on time 👍
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi David,
Thank you for your lovely review! 👍 We’re pleased to hear that you found ordering quick and easy, and that you were happy with the value and on-time delivery.
Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Web site made it easy to select exactly…
Web site made it easy to select exactly what we wanted.
Delivery exactly as promised.
We will use this company again.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Robert,
Thank you for your fantastic review! We’re delighted to hear that our website made it easy for you to find exactly what you wanted and that your delivery arrived as promised.
We really appreciate your support and look forward to serving you again! 😊
Kind regards,
Alden & Vale
Great pricing
Great pricing, good quality panels. Very happy with my purchase
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Melanie,
Thank you for your lovely review! 😊 We’re really pleased to hear that you were happy with the pricing and quality of your panels.
We appreciate your support and hope you enjoy your purchase!
Kind regards,
Alden & Vale
Great customer service
Great customer service and keep updated about delivery. Second time we have had panels from you and they are value for money and fantastic quality. I always recommend you to my friends and anyone who visits our home that admires them. Can’t wait to put up my new panels.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Sarah,
Thank you for such a fantastic review! 😊 It means a lot to hear that you’ve chosen us for your panels for a second time and continue to find them great value and fantastic quality.
We’re delighted that you would recommend us to your friends and family, and we hope your new panels look amazing once installed. Thank you for your continued support!
Kind regards,
Alden & Vale
Well impressed with my wall panels good…
Well impressed with my wall panels good quality have recommend too my friend delivery service very good brilliant customer service will be buying other products from this company
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Donna,
Thank you for your wonderful review! We’re delighted to hear that you’re impressed with the quality of your wall panels and our delivery and customer service.
We really appreciate your recommendation and are thrilled to hear you’ll be looking at more products from us in the future. 😊
Kind regards,
Alden & Vale
Grey wall panels
Great prices. Delivered on time. Good quality. Very happy customer.
August 7, 2026
Unprompted review
Reply from Aldenandvale
Hi Amanda,
Thank you for your lovely review! 😊 We’re pleased to hear that you’re happy with the price, quality and on-time delivery of your Grey wall panels.
We really appreciate your support!
Kind regards,
Alden & Vale
Ordered again
Second time we've ordered panels don't let the cheaper price compared to other suppliers put you off they're top quality and delivery is pretty good
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Russ,
Thank you for coming back to us for a second order! 😊 We’re delighted to hear that you’re happy with the quality despite our competitive pricing, and that the delivery met your expectations.
Your continued support means a lot to us!
Kind regards,
Alden & Vale
Perfect service all round and good…
Perfect service all round and good communication especially
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi,
Thank you for your lovely review! We’re delighted to hear that you had a positive experience from start to finish and were particularly happy with the communication.
We really appreciate your support!
Kind regards,
Alden & Vale
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