Exceptional service from start to finish. Kept up to date at all times & received a telephone call 7 mins from delivery of the wall panels. The delivery chap was delightful. Well done all round. Woul... See more
Company replied
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See what reviewers are saying
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... See more
Great price for outside panels. Expecting issues as I’d seen some negative reviews but absolutely no problems. Delivered first time on time and product looks really good. Highly likely I’ll be orderin... See more
Company replied
Cannot fault this company or product, let alone the transport, I have been purchasing quite a few panels , black , oak , then I decide to do more stuff & feel bad about ordering additional panels whic... See more
Company replied
4.9
Excellent
543 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good timing and delivery driver was…
Good timing and delivery driver was great
Panels are as expected from pictures
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Adam! We’re pleased the delivery went smoothly and that the panels matched what you expected from the pictures. We really appreciate your feedback!
Repeat customer
Repeat customer, great quality panels and great delivery service!! Had to add to the order after processing and dealing with customer services was easy.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Gemma! It’s always fantastic to welcome a returning customer. We’re glad our team could make adding to your order nice and straightforward, and we really appreciate your continued trust in us!
Delivered on time and good company to…
Delivered on time and good company to order from, will order again when it’s time for the hall.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Barrie! We’re pleased everything arrived on time and that you had a good experience ordering from us. We’ll look forward to helping you when you’re ready to transform the hall!
Fantastic panels
Fantastic panels, look even better when they are up. Great price highly recommended to anyone. Delivery was fast and professional much thanks.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Stuart! We’re delighted to hear the panels look even better once installed. 😊 We really appreciate the kind words about our price, quality and delivery, and thank you for recommending us!
Fast and reliable service.
Fast and reliable service.
3rd time purchase and happy with each one.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Lee,
Thank you for your fantastic review! 😊 We’re delighted to hear this was your third purchase with us and that you’ve been happy with every order. Your continued support really means a lot to us!
Kind regards,
Alden & Vale
First class customer service great…
First class customer service great quality and a very good price also delivered on time driver very pleasant
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi,
Thank you for your wonderful review! We’re delighted to hear that you were happy with our customer service, product quality, pricing and on-time delivery. We’ll also be sure to pass your kind comments on to the driver! 😊
Thank you for choosing Alden & Vale.
Kind regards,
Alden & Vale
Cannot fault this company or product
Cannot fault this company or product, let alone the transport, I have been purchasing quite a few panels , black , oak , then I decide to do more stuff & feel bad about ordering additional panels which I am short on ! But never a problem, just wish they would offer their service to fit !
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Angela,
Thank you for such a fantastic review! 😊 It’s brilliant to hear that you’ve purchased several panels from us in different colours and have always had a positive experience.
And we completely understand needing a few extra panels as projects grow! We really appreciate your continued support and recommendation. As for the fitting service… we’ll take that as a suggestion! 😂
Kind regards,
Alden & Vale
Very quick service
Very quick service, reasonable prices, ordered and delivered the next week.
The 2 drivers were very helpful ,polite, gave notice when arriving.
Will recommend to my friends
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Sally,
Thank you for your lovely review! 😊 We’re delighted to hear that your order was delivered quickly and that both drivers were helpful, polite and kept you informed.
We really appreciate your recommendation and hope you enjoy your new panels!
Kind regards,
Alden & Vale
Just received mines from.the sale
Just received mines from.the sale. Herringbone new wall panels. Im delighted. Delivery was smooth. Even the delivery driver was great. Whole experience easy. Thank you so much. Ill be back
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Tracy,
Thank you for such a lovely review! 😊 We’re delighted to hear that you’re so pleased with your Herringbone wall panels and that the delivery went smoothly.
It’s fantastic to know the whole experience was easy for you, including the delivery service. We’ll be very happy to welcome you back for your next project!
Kind regards,
Alden & Vale
Very good quality panels
Very good quality panels, the communication from the time bought and delivered was very good I was well informed.
The colour dark oak is perfect and looks more luxurious in person. Came well packaged and no damage
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Noreia,
Thank you for your fantastic review! 😊 We’re delighted to hear that you’re so pleased with the quality and that the Dark Oak finish looks even more luxurious in person.
It’s also great to hear that your panels arrived well packaged and in perfect condition, with good communication throughout. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Great product
Great product. Very reasonably priced and delivered on time. Used before and will definitely use again.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi,
Thank you for your fantastic review! 😊 We’re delighted to hear that you’ve used us before and are happy to come back again.
We really appreciate your continued support and are pleased that you found the product reasonably priced and delivered on time.
Kind regards,
Alden & Vale
Exceptional service from start to…
Exceptional service from start to finish. Kept up to date at all times & received a telephone call 7 mins from delivery of the wall panels. The delivery chap was delightful. Well done all round. Would highly recommend your company.
Lisa Wellington.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Lisa,
Thank you for such a fantastic review! 😊 We’re delighted to hear that you were kept updated throughout the delivery process and that our driver provided such a great service.
We really appreciate your recommendation, and we’ll make sure your kind feedback is passed on to the delivery team. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
They were delivered this morning
They were delivered this morning. I ordered them on the fourth, and they deliver them on the 13th. Good delivery service. I like what I got. It was what I ordered. I am quite happy with it. Thank you.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Mohammed,
Thank you for your lovely review! 😊 We’re pleased to hear that your order arrived as expected, on time, and that you received exactly what you ordered.
It’s great to know you’re happy with both the product and delivery service. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
What we expected
What we expected, the quality, the look all as expected. Delivery was very early but driver was amazing, kept us updated on all aspects of delivery. Would highly recommend.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Sheena,
Thank you for your wonderful review! 😊 We’re delighted that the quality and appearance of the panels were exactly what you expected.
It’s also great to hear that the driver kept you updated throughout the delivery and provided such a good service. We really appreciate your recommendation!
Kind regards,
Alden & Vale
Reply from Aldenandvale
Hi Leanne,
Thank you for your fantastic review! 😊 We’re delighted to hear that you’re happy with both the product and service.
“Spot on” is exactly what we like to hear! Thank you for choosing Alden & Vale and for your support.
Kind regards,
Alden & Vale
Super simple to order and great quality
Super simple to order, items came well packaged and well informed on when delivery will be with tracking.
Items are really good quality and great value for money. I’ll definitely be using again
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Jason,
Thank you for such a fantastic review! 😊 We’re delighted to hear that you found the ordering process simple, the panels well packaged and the delivery updates helpful.
It’s brilliant to know you’re happy with the quality and value for money. We really appreciate your support and look forward to serving you again!
Kind regards,
Alden & Vale
the panels are perfect
the panels are perfect, they feel and look premium at a very cheap price. would recommend
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Oliver,
Thank you for your wonderful review! We’re delighted to hear that you think the panels look and feel premium while still offering great value.
We really appreciate your recommendation and thank you for choosing Alden & Vale! 😊
Delivery driver was very helpful
Delivery driver was very helpful. Helped me into the house ect. Easy to install too
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Matthew,
Thank you for your lovely review! We’re pleased to hear that our delivery driver was helpful and made sure your panels were safely brought into the house.
It’s also great to hear that you found the panels easy to install. Thank you for choosing Alden & Vale! 😊
Reply from Aldenandvale
Hi Richard,
Thank you for your fantastic review! 😊 We’re delighted to hear that your order arrived promptly, you’re happy with the quality, and that you received top service.
We really appreciate your support!
Kind regards,
Alden & Vale
Wow what a service & peoduct
Wow , what an amazing service the product looks such high quality the delivery tracking was amazing and delivery agent very courteous
Will highly recommend
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Kirsty,
Thank you for such a fantastic review! 😊 We’re delighted to hear that you were impressed with the quality of the product, our delivery tracking and the service from the driver.
It’s wonderful to know you would highly recommend us. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
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