A bit dubious about ordering via a website but I need not of been. Really lovely panels at a fabulous price. Delivery took a couple of days longer than stated but communication was excellent. Would no... See more
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I was a little dubious ordering this panelling as the ones I’d been looking at were so expensive, but I’m honestly so impressed with the quality! It feels really sturdy and looks great, especially f... See more
Company replied
Exceptional service from start to finish. Kept up to date at all times & received a telephone call 7 mins from delivery of the wall panels. The delivery chap was delightful. Well done all round. Woul... See more
Company replied
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... See more
Company replied
4.9
Excellent
585 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great selection of panels
Great selection of panels, fast delivery & very easy installation. These are absolutely amazing…they’ve given my home a new lease of life
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Marlon,
Thank you so much for your fantastic review! We’re thrilled to hear you enjoyed the selection of panels, fast delivery and easy installation. It’s brilliant to know the panels have given your home a new lease of life — that’s exactly what we love to hear!
Kind regards,
Alden & Vale
Good communication nice delivery driver…
Good communication nice delivery driver very helpful
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Liz,
Thank you for your lovely review! We’re really pleased to hear you were happy with the communication and found our delivery driver helpful and friendly. We really appreciate your feedback.
Kind regards,
Alden & Vale
Excellent service
Excellent service, delivered on time and with very good communication from the company
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Joanna,
Thank you so much for your review! We’re delighted to hear you received your order on time and were happy with the communication throughout the process. We really appreciate your kind words.
Kind regards,
Alden & Vale
Extremely pleased and highly recommend…
Extremely pleased and highly recommend company. Website was easy to navigate, great variety with prices being very competitive. Really good/clear communications for delivery, delivery driver friendly and helpful. Panels installed with ease within 4 hours of them being delivered. Already now considering purchasing more for other rooms in house!!
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Rachel,
Thank you so much for such a detailed and lovely review! We’re delighted to hear you found our website easy to navigate, the prices competitive and the delivery communication clear. It’s fantastic to know the panels were so easy to install and that you’re already considering more for other rooms. We’ll be very happy to help whenever you’re ready!
Kind regards,
Alden & Vale
Delivery driver was great
Delivery driver was great. Contacted us to tell us when he'd arrive with our order. Great service
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Miss Milward,
Thank you for your lovely review! We’re really pleased to hear you were happy with the delivery driver and appreciated the communication about your arrival time. We’re glad you received great service from us.
Kind regards,
Alden & Vale
Great panels at a great price
Great panels at a great price, delivery took a while but worth it, they were friendly and carried it in for me, definitely would order from here again! Thank you!
August 9, 2026
Unprompted review
Reply from Aldenandvale
Hi Ella,
Thank you so much for your fantastic review! We’re delighted to hear you think the panels are great value and that the delivery team were friendly and helpful. We appreciate your patience with the delivery time, and we’re so pleased you felt the panels were worth the wait. We’d love to help you again in the future!
Kind regards,
Alden & Vale
Reply from Aldenandvale
Hi,
Thank you for your review! We’re pleased to hear your delivery arrived on time and that you found the tracking easy to use. We really appreciate you taking the time to share your experience with us.
Kind regards,
Alden & Vale
Great service easy order and delivery…
Great service easy order and delivery right to the door would highly recommend
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Vikki,
Thank you, Vikki! We’re delighted to hear you found the ordering and delivery process easy, and that everything arrived right to your door. We really appreciate the recommendation and your support! 😊
Kind regards,
Alden & Vales
Reply from Aldenandvale
Hi Alberta,
Thank you, Alberta! We’re pleased you were happy with the service and found us good value. We really appreciate you taking the time to share your experience.
Kind regards,
Alden & Vales
Good value and good quality panels
Good value and good quality panels - only issue was delivery took longer than I wanted but we just had to move back our plans so leave enough time for delivery. Communication was good though.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Yolanda,
Thank you, Yolanda! We’re glad you were happy with the quality and value of the panels. We also appreciate your understanding regarding the delivery time, and it’s great to hear that our communication kept you updated throughout.
Kind regards,
Alden & Vales
Delivery was excellent driver rang 30…
Delivery was excellent driver rang 30 minutes before. And helpful when bringing into house.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Donna,
Thank you, Donna! We’re delighted to hear the delivery went smoothly and that our driver was helpful getting everything into your home. We really appreciate your kind feedback! 😊
Kind regards,
Alden & Vales
Reply from Aldenandvale
Hi Lee,
Thank you, Lee! We’re pleased everything arrived on time and that you had a smooth experience with us. We really appreciate you choosing Alden & Vales and taking the time to leave a review.
Kind regards,
Alden & Vales
brilliant service quick delivery and on…
brilliant service quick delivery and on time and rang before they delivered would use again
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Jack! We’re really pleased to hear everything arrived quickly, on time and with good communication from the driver. We truly appreciate the recommendation and hope to see you again soon! 👍
Another purchase from this excellent company
Another purchase from this company! They are excellent communicators, deliver a great product quickly and at a good price.
The panels look fabulous
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Bob! It’s fantastic to have you back again. We’re so pleased you’re happy with the communication, delivery, price and, most importantly, the panels themselves. We really appreciate your continued support!
Great service exactly what we needed
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Paul! We’re delighted that everything was exactly what you needed. We really appreciate you taking the time to leave us a review.
The panels are great quality and really…
The panels are great quality and really make a classy difference to the lounge. Very happy and would 100% recommend
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you so much! We’re thrilled to hear the panels have made such a classy difference to your lounge. We really appreciate the 100% recommendation and hope you enjoy the finished result! 😊
Fantastic service and a price that…
Fantastic service and a price that can’t be beaten. So glad I found this company and already placed my next order.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Lynn! We’re delighted you found our price unbeatable and were happy enough with your experience to place another order already. We really appreciate your support and look forward to your next delivery!
Wow!
Wow! There’s nothing more I can say. From ordering to delivery everything went really smoothly and a special mention to Saad the delivery driver, he was so helpful.
Will definitely be looking to buy more products from this company in the future
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Adrian! What a fantastic review! 😊 We’re especially pleased that Saad made such a great impression and was helpful throughout the delivery. We’ll be sure to pass your kind words on to him. We look forward to helping you with your next project!
Goods as described and delivered on time
Goods as described and delivered on time
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Caroline! We’re pleased to hear your goods arrived on time and exactly as described. We really appreciate you choosing us and taking the time to share your experience.
Fantastic service
Fantastic service, wall panels look stunning can’t wait to fit them. Driver was great helped me get them in the house and text me before the day of delivery with a time. 10/10 will order here again!
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, James! We’re delighted you’re happy with the panels and that our driver was so helpful getting everything into the house. We really appreciate the 10/10 recommendation and hope the finished walls look fantastic! ⭐
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