Aldenyork Reviews 

120
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, most reviewers were unhappy with their experience overall. Consumers frequently expressed deep frustration regarding incorrect sizing issues, pointing out that garments routinely arrived much smaller or larger than stated in the official size chart. Buyers also strongly complained about subpar fabric quality that completely failed to match online descriptions, alongside unhelpful communication and severely delayed refunds. Some reviewers were happy with alternative purchases, noting that certain leather goods and footwear fit exceptionally well and exceeded initial expectations. Shoppers additionally mentioned that neat packaging, comfortable clothing materials, and very reasonable delivery speeds successfully enhanced their overall positive experiences with specific orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, showing a sharp division in customer experiences. While... See more

Quality

Customers had ambiguous experiences with quality, revealing a stark divide in satisfaction. While many... See more

Order

Reviewers express deep disappointment with their order experiences, highlighting severe issues with shipping... See more

Refund

Consumers find refund experiences to be overwhelmingly frustrating due to policies that make full returns... See more

Delivery service

Users describe ambiguous interactions with delivery_service, noting a mix of experiences regarding shipping... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to... See more

Rated 2 out of 5 stars

I am SO TIRED of companies acting like they have an easy return/refund policy only for it to be the EXACT OPPOSITE. I'm starting to think that they do it to scam customers. That said, there is... See more

Rated 1 out of 5 stars

I ordered what was advertised as a 100% merino wool turtleneck, but when it arrived the tag clearly said polyester. The fabric felt cheap and synthetic, nothing like real wool. After just one wear i... See more

Rated 1 out of 5 stars

Very deceptive advertising. Sizes are meaningless, they seem to send whatever they have. Fabrics are not as advertised. Returns are next to impossible w/o extortion-like shipping fees. Ordered 2 “h... See more



Contact info

2.6

Poor

TrustScore 2.5 out of 5

120 reviews

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2.6

All reviews

(120)

120 reviews in the last 12 months

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Rated 1 out of 5 stars

Chinese Dropshipping

I hardly shop for clothes online and I saw their ad on Facebook and went to their website which looked pretty legit at first. There was a shirt on “sale”, regular price $89.99, going for $39.99 and I impulsively bought it without doing any research. I knew i’d made a mistake when the first shipment tracker update showed it was coming from China. The shirt took about 3 weeks to come in and unsurprisingly, it ended up being a very VERY cheap, crappy-quality version of what was in the picture. They also sent me the wrong size. I ordered a Small but received a “Large” (according to the tag) but it’s actual size was way off and disproportionate. This “Large” had the length of a Small, arms of an Extra-Small and the overall width of a Large. After reading the experiences other people have had with this site, I don’t think i’ll even bother trying to pursue a refund. Definitely a learning experience. Always look into who you’re buying from.

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap and nasty product

Cheap and nasty product that is nothing like they look on the site. 2 pairs of shoes were stuffed a a plastic postage back and dumped on the doostep of our business (whilst we were open). Poor quality. Do not purchase from this junk shop!

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

I just got the "jeans" I ordered

I just got the "jeans" I ordered. They are NOTHING Like the pictures and description. They are cheap knock off made of polyester. The website said they were made from a soft cotton blend. A total lie.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Bait and Switch

I checked the site prior to placing an order and saw that they were New York based. I ordered some shoes, size 10 but they were too small. I contacted customer service to start a return and was 1st offered to keep the shoes (that don't fit) and get a 20% refund, which I declined. The other option was to make an exchange, which I requested. Next I was offered a 30% partial refund, which I declined. Then I was told to make an exchange I have to first ship the shoes to the United Kingdom, shipping fees my expense. Then I was offered a free replacement if I paid the $29.99 shipping fees (already paid $57.98 for the shoes). So my options were to return the shoes to the UK for a full refund (shipping fees my cost) or accept a new size but I would again have to pay for shipping ($29.99). Either way I would have to come up with excessive shipping fees to get the correct size.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

Cheapest clothes I've ever seen

Cheapest clothes I've ever seen. Total scam. They said the products were premium leather, but they were cheap plastic (you didn't even need the tag to confirm this, although it did). The fit was absolutely wrong for the jacket, making it completely unwearable, and the bag arrived disfigured from packaging. Definitely not worth the high price.
Also, they don't deliver on their return policy - they promised "hassle free returns", but they don't pay for shipping so it would have cost me as much as I paid to buy the products. They only offered a 20% refund if I kept the product, and then raised it to 30% when given pushback. DO NOT BUY FROM THEM, it's a scam.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Had a horrific experience with them, they took the payment and sent over a jumper that was completely the wrong size. I sent it back to them and they refused to send back the money because I did not have a tracker on it. I sent them the receipt and they tried to tell me that I ordered the wrong size, which I did not. They took the money and refused to give it back. They are scammers.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

I would NEVER BUY from this woman or…

I would NEVER BUY from this woman or Company. I will write Verbatim what she replied to me on a public post on IG! Here goes:
“ You are a disgusting POS and fully brainwashed. Research actually facts and stop believing propaganda! All the real data of immigrant crime is available for you DA!! “

Now, she has the right to an opinion, but calling people online disgusting pieces of shit, and dumbasses right out in the open, as a businesswoman, isn’t too smart.

Yes, I have the screenshot!

Good luck with this one!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

fit better than i hoped

Got the belted dress and I was kinda unsure about sizing but it actually fit really well. The fabric feels premium and not cheap at all. Delivery took around 9 days but packaging was neat so no complaints.

March 11, 2026
Unprompted review
Rated 4 out of 5 stars

took a risk and it paid off

The leather trousers were a bit risky for me but they actually fit great. They don’t feel stiff at all and move nicely. Took about a week to arrive.

April 8, 2026
Unprompted review

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