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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the quality of products, frequently finding items like vegetables, fruits, and even packaged goods to be rotten, moldy, or otherwise inedible shortly after purchase. Reviewers also reported issues with product packaging, such as broken containers and unusable bags, leading to wasted food and frustration. The staff and management were often described as unprofessional and unhelpful, with some instances of dismissiveness when customers sought assistance or reported problems. Conversely, a small portion of people felt satisfied with certain products, such as specific eye creams and coffee varieties, praising their quality and value. Some customers also noted that prices were generally good, and a few had positive interactions with helpful and professional employees.

What people talk about most

Product

Customers had ambiguous experiences with product quality, with many reviewers expressing dissatisfaction with... See more

Staff

Consumers find staff to be negative, with many reviewers reporting rude, unprofessional, and dismissive... See more

Quality

Users describe negative interactions with quality, with many reviewers consistently reporting a decline in... See more

Price

Clients share ambiguous opinions on price, with some reviewers expressing dissatisfaction due to being... See more

Location

Reviewers highlight ambiguous aspects of location, with some customers mentioning they were not aware of the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

My Honest Review of Aldi I used to really love shopping at Aldi, but lately I’ve noticed some disappointing changes. The quality of the vegetables has gone down — many times I find produce tha... See more

Rated 2 out of 5 stars

I recently purchased a bag of your washed and ready-to-eat spinach (3-cup bag). When I opened it and placed the contents into my sauté pan, I discovered several dead flying insects mixed in with the s... See more

Rated 2 out of 5 stars

Sadly, I used to love to shop at aldi since the time I lived in Germany, but lately they replaced certain staple items with cheaper ones (German roasted coffee, paper towels, toilet paper, etc) and to... See more

Rated 2 out of 5 stars

Seems like a majority of things that I buy at Aldis turns out to be poor quality. The Friendly Farms Low Fat cottage cheese was more like lumpy milk. Had to throw it away. Very limited selection and p... See more


2.0

Poor

TrustScore 2 out of 5

207 reviews

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Rated 1 out of 5 stars

Security guard who is rude and…

Aldi Botley, Oxford, Security guard who is rude and argumentative Not intelligent, paired with an assistant manager (Sam) who lacks intelligence and struggles to understand the store's policy document. Security staff refused to show his ID or tell me his name. The customer service is poor, with staff often inventing rules that don't align with any established Aldi policies. I wont shop in Aldi again. I get a better bargain and good customer service next door at Home bargains.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Frozen raspberries (and metal)!!!!

Bought their frozen raspberries. Defrosted them in the microwave, which began sparking and hissing, clearly the fruit contained metal, thinking that this must be a one off I purchased a few other bags at different times, but it continued to happen. I have read that other customers have had the same problem with other frozen products.
Clearly this is something that is potentially dangerous, my next communication will be to Trading Standards.

December 20, 2024
Unprompted review
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Rated 4 out of 5 stars

Affordable and quality products

Affordable and quality products. When my budget is tight, I enjoy shopping at Aldi as they have many high-quality products at great prices but you have to know what to look for. The selection range is not nearly as wide as that of big-brand supermarkets like Target or Walmart.

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

I have been a long time frequent…

I have been a long time frequent customer.
Have experienced the current Manager Louisa has a major chip on her shoulder.

Her Customer service is less than Par.
Always running about the store essentially pushing people out of the way without even an excuse me!

Not sure how she managed getting her position.

I believe and customer service 1st.

Probably why the store on FM2920/Spring Cypress has lost alot of long-term employees. Especially the latest Igred. One of the hardest workers I have seen. Hope they do not lose the remaining solid employees that are left.

If they do.would probably reduce my visit to that location.

Seems a fix is needed quickly and straighten her skills with customer service or is that the direction Aldi has chosen.

Need someone who is more of a team player. Hell at least smile instead of that angry look all the time. she seems hate her JOB!! Attitude reflects that!

Please free to contact me with any questions.

Love to chat
.

December 7, 2024
Unprompted review
Rated 3 out of 5 stars

Aldi's corporate ways

I like Aldi, in general. Recently, however, their corporate culture has been blatant. Example: they used to have three types of salami, 12 oz. for $ 6.49. Believe me. I know the facts well. Today, to my chagrin, I saw a similar packaging, exact same price, but 6 oz!!! exactly half quantity for the same price. Friends. The only way to get corporate America to act decently is not by complaining but by not buying. Of course I did not buy this "new" item. It is our war and no one will fight for us, only ourselves.

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

Awful advertisement!

Awful advertisement!

Nearly all people in the advertisements of ALDI are not european origin. I cannot identify myself with these people. And from now on I will boycott ALDI.

November 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Just have my first experience with Aldi…

Just have my first experience with Aldi I'm really impressed, great value for the products, quality of products is just same as other high cost super markets too highly recommend people want to save money and get great quality Aldi is best choice

October 24, 2024
Unprompted review
Rated 4 out of 5 stars

We have shopped at Aldis for quite some…

We have shopped at Aldis for quite some time now, and, for the most part, have saved a tremendous amount of money. Once we knew the amount of money we were saving and the decent quality of food, they became our everyday grocery store. HOWEVER, gradually we noticed the prices increase and the package contents decreasing and especially the frozen food contents getting much smaller. This results in us eating more and costs per serving going up. We are now back to comparing competing name stores for groceries. Just because Aldis prices appear to be less expensive, this doesn't mean that they are. If you truly care about savings, Aldis isn't always your savings store.

October 16, 2024
Unprompted review
Rated 3 out of 5 stars

Why on earth is Aldi promoting their…

Why on earth is Aldi promoting their stores with such an ugly violent commercial? It is so reminiscent of a "smash and grab" situation. It is so disgusting and disturbing. Not at all displaying the kind of place I want to shop!

October 22, 2024
Unprompted review
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Rated 1 out of 5 stars

Disappointed that Aldi £200 voucher is…

Disappointed that Aldi £200 voucher is scam, just end up with advertisements calls.

Usually, I love & respect Aldi for their great affordable prices which are better than lots of grocery stores.

However, I was really disappointed when I enter their online survey, & before finishing it, I end up with advertising companies calls, so I quit. Very disappointed ☹️

October 18, 2024
Unprompted review
Rated 3 out of 5 stars

Three negatives about Aldis.

I started buying from Aldi about a year ago & now buy about 2/3 of my needs from Aldi & 1/3 from Walmart, based on the cheapest price. I've noticed three main differences between the two stores. Aldi's fruit like strawberries & blueberries spoil quicker than Walmart's. Also, Aldi's has far more damaged product on their shelves. Almost every item I look for, whether boxes or cans, has some of that item damaged on the shelf. It doesn't stop me from shopping there, but I have to be more vigilant to avoid damaged product. I also find Aldi's is out of more items that they normally stock than Walmart is.

September 1, 2024
Unprompted review
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Rated 3 out of 5 stars

Not the cheapest store in Town

I really do not know why people rave about Aldi, their prices are not as good as my local grocery store. Today, grapes 1.29 (at shoprite .99) watermelons 4.88
(at shoprite 3.99 digital coupon). Coffee creamer up .30 today. Prices could be better.

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

Aldis Braddock Hills PA store is…

Aldis Braddock Hills PA store is horrible service. I have never encountered such rude and obnoxious staff as I have had experienced at this store. One cashier named Stacey was so rude to a senior citizen I thought the senior was almost going to cry. This store s staff is horrible and I would urge everyone not to shop there. Go elsewhere.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Tennessee Aldi Store

My neighborhood Aldi in Old Hickory Tn is wonderful! We have shopped in Aldi outlets all over the country and in parts of the UK. The store items are as to be expected in most Aldi markets. What makes the difference here is the people. We have shopped there since it’s opening and know the manager and employees. Many have moved on but several are still there. Friendly, helpful and the store is always clean. Great place to shop.

July 22, 2024
Unprompted review

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