Alegree Reviews 321

Very smooth experience. The Remo banjo head was shipped to me internationally. The shipping cost was good and it arrived in less than two weeks from the order date (UK to Thailand). I would definitely use again.

both kits look great, the packaging almost didn't make it (was slightly ripped, and was hangin on barely. a little heavier shipping bag may be better, but everything arrived in good condition. Thanks!

Helpful, good communication and reasonable postage

I‘ve orderd a cigar box guitar twice.
First time it was a long shipping time to germany
( depending on UPS and Tax to EU)
guitars were shipped in perfect conditions
( Package)

Great product description and speedy delivery.

Ordered a diverse array of gear, it arrived well packed and in great condition. Communication was clear and prompt, was able to rectify a stock discrepancy fast and had my order shipped quickly once resolved. I'd have appreciated a clearer timetable on build time estimates for handwound pickup orders visible in the basket when ordering, but that's just a minor quibble when the information is available with a little poking around the website. Cheers!

Good communication and very helpful. Goods dispatched and received quickly

Very disappointed,guitar arrived late and although very well packaged,with a crack in the headstock and big ding in the body plus the bridge is at an angle so, if the head stock doesnt fall off this baby needs a ton of work..ps the pickups are great.

Brilliant Item for a much lower price than everywhere else - quick delivery and good communication

Excellent products, does exactly what it's supposed to do, zt a fair price.

Very quick delivery and great communication / updates. The product is first notch too...

Have bought a couple of guitar straps from this business as they have quality leather items . There was an issue with the stockholding re the second strap I ordered and I was offered a replacement which was of greater value and promptly dispatched . Only really came across this business in passing when online shopping for leather straps however due to the good experience looked a bit deeper and they have some interesting guitars & quality parts & accessories .Good busineses deal with customer problems effectively . Will be using again .

The shipment arrived in a reasonable amount of time. If you buy from outside the UK, you will likely be charged customs tax, that's what happened to me

Good price for Stringjoy guitar strings. Good communication and quick shipping

The guitar I have received is truly amazing. Everything is perfect about it. No defects. The only problem I had was the delayed time period. It took longer than expected for my guitar to arrive, but I can say it was worth the wait. Big thanks to the team that helped me throughout the whole process.

Bought a percussion item, was very good value as in a sale. Good communication re delivery and came in good time. No hesitation in recommending this business.

I needed 2 sets of alnico magnets fast and alegree had what I needed and sent them out nice and quick. Now I have a set of P90s that sound just how I wanted.

I purchased a case online a week ago. I wasn't getting info as far as emails on the shipment. I requested info on my shipment. I latter getting a email from a Alexander Green that there is an upcharge of $21 due to U.S tariffs.
I told him I was not going to pay a charge that was not agreed upon at the time of sale. Then, He sent me a whole explanation on how our our country and our U.S president was the cause of this upcharge. (no apology)
I found this very offensive and rude.
Who gave this employee right to
tell me about Tariffs?
I requested a full refund at that time.(which still hasn't appeared on my statement).
I requested refund status.
He send me a email telling me not to order from his country. What?
What kind customer service are they promoting?
I'm very dissatisfied with the way this was handled.
I will never order from this company again.

Visited the Alegree stand at the Guitar Show, Birmingham looking for a replacement Tune O Matic Bridge. Alex was really helpful and came out to our car to examine the guitar it was for. Shortly after, a Gotoh GT103B was retrieved from stock in his van and ready to collect on their stand. Super happy :-)