Have been looking for a stratocaster pickguard WITHOUT any pre-drilled mounting holes. Seems pretty difficult to get hold of but Alegree have them in two colours (black being one, good for me!) for a... See more
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Brilliant
A great selection of quality guitar parts. I recently ordered another set of pickup sponges with springs.
These are brilliant and a huge improvement on the stock items.
Great service
Highly recommended
If I could give this company negative 5…
If I could give this company negative 5 stars I would.
terrible customer service. I placed an order with this company through EBay, when I asked if the item was in stock after I ordered it no response till the next day, and they where up set about me asking the question so I requested a cancelation. I then placed the same order with Amazon only to find it was the same company. there response was to cancel both orders. Avoid this company at all costs, they clearly don't have the stock when you place a order. they make out they have a large stock of musical spares and clearly they don't. I think they just work out of a shed. that's my opinion. If you like dealing with a company that are very abrupt rude and slow at Email reply's then they are ok I guess. but to Me Avoid them.

Reply from Alegree
The website is reliable
The website is reliable, but it could include the VAT to EU countries to the final price to avoid "surprises", at the end I had to pay the extra VAT and another handeling (pretty unfair charge from the post service).
a good item at a good price and very…
a good item at a good price and very quick service.
The parts ordered were delivered in…
The parts ordered were delivered in good time and were of high quality which allowed me to achieve the results I was looking to get from these parts
Excellent quality pickups which match…
Excellent quality pickups which match the description on the website perfectly. Delivery time / construction was longer than advertised, although this was understandable due to moving, and would have appreciated a wiring diagram being sent, but these are minor quibbles given the quality of the product.
Poor delivery and updates - very disappointing
Ordered a mute on 15 December but did not arrive until mid January
On search it stated it was in stock, I had to chase for updates- not good customer service and will not use again
Use Amazon if you need something
Disappointingly slow delivery
Good quality strap. However, more than 2 weeks delivery time is not great. Missed my son's birthday.
Also, had an email stating that item was still in my basket and I needed to complete the purchase. Consequently ended up with two.
Great product and great service
Great product and great service, will definitely use again.
Telecaster partscaster.
Very well put together control plate, quality components, yet to fit it but I am sure it will do the job superbly.
AVOID THIS COMPANY
Terrible service, Alexander Green very rude, terrible customer service, waited 3 weeks for order that said it would be 3 days, had to pay TWICE for postage as I needed my item!
Do a bit of research before buying from this company, I wish I had!
UPDATE - Alex Green had the audacity to phone me after I left this review expecting to intimidate me! I’ve now contacted trading standards.
UPDATE 2 - Alex Green now threatening me with legal action as i said i would find out his business location to add to my report to trading standards if he called my number again!
WOW….

Reply from Alegree
Great service
The item came really fast, was well wrapped, and good quality. Can't ask for more than that.
Excellent pickups.
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