Have used this company a few times now. Best price and usually received in 3-5 days. Haven’t had any issues yet, so can’t comment on customer service, but they do keep in touch via email once order pl... See more
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Review summary
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I’ve used Alensa only through searching for contact lenses online and found this company Their prices and products are excellent and service althougha faster delivery would be better as takes at l... See more
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Great Prices and quality contact lenses. I have been using Alensa as contact lenses supplier a while now. Very happy with their service. I use daily Dailies TOTAL1 Multifocal. A bit more expensive th... See more
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I found BioMedics 1 day contact lenses here for a great price. For some reason, it became harder to find these particular contacts elsewhere in different packs (30, 60, 90), but Alensa seems to always... See more
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Company details
About Alensa.co.uk
Written by the company
Free Delivery over £65
Delivery is free for all orders over £65 and starts at just £1.99 for other orders. Tracking numbers are provided with every order, and most are delivered in less than 3 business days.
Free Gifts over £90
Choose an exciting gift with any purchase over £90. Our gifts change often, so keep an eye out!
Prompt Dispatch
We process over 200,000 orders each month, and we're proud to dispatch nearly 98% of them the same day.
Always Low Prices
We're committed to offering you the most competitive price on the market and if you find a better offer, we'll match it.
Europe's No.1 Contact Lens Supplier
We're proud to hold the largest stock of contact lenses and accessories in Europe, which allows us to keep prices low and dispatch your order immediately, without delays.
High Quality Frames
We stock only original products from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from over 80 brands, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. Every frame is in stock and ready for immediate dispatch.
Top-Quality Spectacle Lenses
All our spectacle lenses are custom-made for you in Europe. To achieve this, we work with world-leading lens manufacturers such as Zeiss, Adrial and Essilor, and our specialists maintain the highest standards in the production and assembly of prescription glasses.
Alensa.co.uk
The knowledge and experience gained from 20 years on the market have helped us build an extensive product catalogue, a dedicated customer service team, and millions of satisfied customers.
Delivery is free for all orders over £65 and starts at just £1.99 for other orders. Tracking numbers are provided with every order, and most are delivered in less than 3 business days.
Free Gifts over £90
Choose an exciting gift with any purchase over £90. Our gifts change often, so keep an eye out!
Prompt Dispatch
We process over 200,000 orders each month, and we're proud to dispatch nearly 98% of them the same day.
Always Low Prices
We're committed to offering you the most competitive price on the market and if you find a better offer, we'll match it.
Europe's No.1 Contact Lens Supplier
We're proud to hold the largest stock of contact lenses and accessories in Europe, which allows us to keep prices low and dispatch your order immediately, without delays.
High Quality Frames
We stock only original products from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from over 80 brands, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. Every frame is in stock and ready for immediate dispatch.
Top-Quality Spectacle Lenses
All our spectacle lenses are custom-made for you in Europe. To achieve this, we work with world-leading lens manufacturers such as Zeiss, Adrial and Essilor, and our specialists maintain the highest standards in the production and assembly of prescription glasses.
Alensa.co.uk
The knowledge and experience gained from 20 years on the market have helped us build an extensive product catalogue, a dedicated customer service team, and millions of satisfied customers.
Contact info
Alensa.co.uk Zuzana Valla (EXPANDECO) 63B Hardinge Road , TN24 8HB, Ashford, Kent, United Kingdom
- +442080892245
- info@alensa.co.uk
- alensa.co.uk
4.3
Excellent
4K reviews
Asks customers to review
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Reply from Alensa.co.uk
Hi Ryan,
Thank you so much for the positive review!
We are thrilled to be your official go-to for contact lenses. Providing fast delivery and great prices is exactly what we aim for, so it’s awesome to hear we're hitting the mark for you.
Next time you're running low, you know where to find us! We'll make sure your next order gets to you just as quickly.
Thanks for being a valued customer!
Alensa Team
Took money for item that didnt deliver
Took money for item that didnt deliver, avoid this company
April 24, 2026
Reply from Alensa.co.uk
Hello,
thank you for coming back to us, and we're sorry again that your order never reached you. We've now confirmed the parcel wasn't delivered, and we do want to put this right and get your money back to you. There's one short written confirmation of non-receipt we need on our side before we can release the reimbursement, and we're happy to walk you through it so it's quick and straightforward. Whenever you're ready, just reply to us at info@alensa.co.uk and we'll pick this straight back up.
Kind regards,
Alensa Team
I have been ordering my contacts lenses…
I have been ordering my contacts lenses from Alensa for over 4 years and I have never had any issues from ordering to being delivered. And I will keep ordering for many years to come. The price is reasonable the service and delivery is fast.
June 18, 2026
Unprompted review
Reply from Alensa.co.uk
We are so pleased to hear about your continued positive experience with our contact lens service over the past four years. It's wonderful to know that our pricing, fast delivery, and overall service meet your expectations. We truly appreciate your loyalty and look forward to serving you for many more years!
Always reliable
As usual my order arrived very quickly and at the best price. Excellent!
May 29, 2026
Reply from Alensa.co.uk
Hi Frances,
It's great to hear from a returning customer!
We're thrilled that your latest order arrived quickly and at a price you were happy with. Consistency on both speed and value is exactly what we aim for.
Thanks for taking the time to share your feedback, and we look forward to taking just as good care of your next order.
Kind regards,
Customer Care Team
Contact lenses
My contact lenses are of very good quality. I can wear them for two months without any problems. Of course, they should be removed at night. Everyone can choose the color and parameters they want. I recommend them for their fast delivery and competitive prices.
May 29, 2026
Reply from Alensa.co.uk
Hi Roma,
Thank you so much for sharing such a thorough review!
Being able to choose the color and parameters that suit you perfectly—then having them arrive quickly and affordably—is exactly the experience we want every wearer to have.
We're thrilled that the lenses are working so well for you and truly appreciate the recommendation. Ensuring comfort across your entire wearing cycle is what matters most to us!
Best regards,
Customer Care Team
Still haven’t received my order not…
Still haven’t received my order not sure what’s going on?
May 29, 2026
Reply from Alensa.co.uk
Der Elliott,
thank you for your review. We do apologize deeply for the inconveniences caused. We see that the original order was not delivered, as the courier most probably lost it during transit. We have since then shipped you a new order 686299 , which was delivered successfully.
Please, let us know in case you have any other issues - contact us at info@alensa.co.uk
Quick delivery.
Quick delivery on a repeat prescription.A good price compared to other companies.
May 28, 2026
Reply from Alensa.co.uk
Hi Linda,
Repeat prescriptions should be the easy part of reordering, so it's good to know yours arrived quickly and that the pricing held up well against the other options you'd looked at. That straightforward reorder is exactly what we want to keep delivering. We appreciate you sharing it, and look forward to handling the next one just as smoothly.
Best regards,
Customer Care Team
Reply from Alensa.co.uk
Hi Dawn,
Keeping prices keen and getting orders out the door quickly are two of the things we work hardest on, so it's great that both landed for you here. We appreciate you taking a moment to say so, and we'll aim to make your next order just as smooth.
Best regards,
Customer Care Team
Correct product at a great price
Correct product at a great price, arrived promptly. Very good customer experience, definitely recommened Alensa.co.uk for eyecare solutions.
June 9, 2026
Unprompted review
Reply from Alensa.co.uk
Hi Alix,
Thank you for taking the time to leave us a review!
We're delighted to hear that your order arrived quickly and that the whole process was easy and hassle-free. Feedback like yours means a lot to us.
We appreciate your support and look forward to helping you with your next order.
Best regards,
Oliver
Alensa Customer Care Team
Competitively priced and quick dispatch…
Competitively priced and quick dispatch time. Would recommend
April 2, 2026
Reply from Alensa.co.uk
Hi,
That's really great to hear — thank you! We work hard to keep our contact lens prices competitive and get orders out quickly, so it means a lot to know that's landing well.
We look forward to serving you again.
Best regards,
Maria
Alensa Customer Care Team
Have purchased my lenses for this…
Have purchased my lenses for this company for a number years. Always the best price and fast delivery
February 26, 2026
Reply from Alensa.co.uk
Dear Mrs Haworth,
Thank you so much — customers like you are exactly why we do what we do. It's genuinely lovely to hear from someone who has trusted Alensa with their contact lenses for so long.
We'll keep doing our best to make sure the price and delivery continue to live up to your expectations. See you next order!
Best regards,
Maria
Alensa Customer Care Team
Reply from Alensa.co.uk
Hi,
Thank you for the feedback — we hear you, and we understand how frustrating it can be when a promotion doesn't cover the specific products you're looking for.
Our sales and offers do vary by product range, but we'd genuinely love to help you find the best available price on what you need. Feel free to reach out to us at info@alensa.co.uk and our team will do their best to assist.
Kind regards,
Maria
Alensa Customer Care Team
Wrong power
I have odered colored lens(turquoise).I have power number -4.00 on both eyes.They have send me -0.00.I really had nightmare whole day.They always have good products which is delivered on time.Sorry but it was horrible experience
May 1, 2026
Reply from Alensa.co.uk
Dear Nisheta,
Thank you for your feedback — we're really sorry to hear about the frustration this caused.
Lenses are dispatched according to the parameters selected at checkout, and it's possible there may have been some confusion when choosing the lens power for this order.
Please get in touch with us at info@alensa.co.uk and our team will be happy to review everything with you and discuss the available options. We truly appreciate your loyalty and kind words about our products and delivery.
Kind regards,
Maria
Alensa Customer Care Team
My first purchase from Alensa and…
My first purchase from Alensa and definitely not my last. The contact lenses were very compatibly priced and arrived quickly. Excellent service, thank you!
May 15, 2026
Reply from Alensa.co.uk
Hi,
Welcome to Alensa — and what a lovely note to start with, thank you! We're really pleased your first order hit the mark on price, delivery, and service.
We look forward to being your go-to for contact lenses from here on. See you next time!
Best regards,
Maria
Alensa Customer Care Team
Great choice of lenses at best prices!
Alensa had the best prices I could find for my usual daily lenses. Great service and fast delivery, will definitely use again!
May 15, 2026
Reply from Alensa.co.uk
Hi Lisa,
Thank you — we're really glad you found us and that Alensa came out on top on price for your daily lenses! Knowing our customers have shopped around and still chosen us means a lot.
We'll make sure your next order is just as smooth. See you again soon!
Best regards,
Maria
Alensa Customer Care Team
I can totally rely on Alensa
I can totally rely on you, and whenever I place an order it is efficiently sent to me.
I have been a member now with Alensa for some 17 years and totally rely on them for my contact lenses which l wear on a daily basis.
May 29, 2026
Reply from Alensa.co.uk
Hi Lynda,
Seventeen years — that really does mean the world to us, thank you. Knowing that you rely on Alensa day in, day out for something as important as your contact lenses is something we never take for granted.
We'll keep doing everything we can to make sure every order continues to be exactly what you expect. Here's to many more years ahead!
Best regards,
Maria
Alensa Customer Care Team
Reply from Alensa.co.uk
Hi George,
Good, simple, no problems — that's exactly the experience we aim for every time. Thank you!
We'll see you on your next order.
Best regards,
Oliver
Alensa Customer Care Team
Always delivered
Always delivered
on time and products well packaged you can trust them completely.
May 15, 2026
Reply from Alensa.co.uk
Hi Carole,
Always on time and well packaged — and trusted completely. That's the kind of review that means the most to us. Thank you!
We'll be here whenever you need us.
Best regards,
Oliver
Alensa Customer Care Team
Easy to order my contacts online
Easy to order my contacts online, all the selection I want, good prices, quick delivery. Couldn't ask for more. When there was an issue with a manufacturers supply I was able to have customer service deal with it quickly, cancel the order, and order something else all within the same day.
May 14, 2026
Reply from Alensa.co.uk
Hello,
Thank you so much for this lovely feedback! It's great to hear that ordering your contact lenses on Alensa was smooth and that our team could step in quickly when the supply issue came up. That's exactly the kind of experience we aim to deliver.
We look forward to seeing you again soon!
Best regards,
Oliver
Alensa Customer Care Team
Quick and efficient
May 7, 2026
Reply from Alensa.co.uk
Hi David,
Thank you for taking the time to share your experience — we're really glad everything went smoothly!
Quick and efficient is exactly what we aim for at Alensa.
Hope to see you again soon.
Best regards,
Oliver
Alensa Customer Care Team
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