Alexander&Co Reviews 

73
•
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Alexander & co Norwich. I am a landlord and they persistently call me offering their services. I have repeatedly answered their calls and told them NOT to call me. I have even written and email tellin... See more

Rated 5 out of 5 stars

Myself and my husband viewed a property today through Alexander & Co, Aylesbury. Upon viewing the property, we met with a lady called Linda who was incredible !! She was so professional, with such a w... See more

Rated 1 out of 5 stars

Shocking customer service and lack of care from Alexander @ Co in Norwich. If I could put zero stars I would. Property of interest let late last week, property on RightMove all weekend as available, n... See more

Rated 5 out of 5 stars

Jill Barrett has helped us over several months to get our house sale completed, due to long delays by a third party's solicitor. Jill is always cheerful, positive, professional and efficient. She was... See more

2.2

Poor

TrustScore 2 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(73)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jill Barrett. Wonderful

Jill Barrett has helped us over several months to get our house sale completed, due to long delays by a third party's solicitor. Jill is always cheerful, positive, professional and efficient. She was a great liaison between ourselves and all buyers in the chain. I don't think we would be at completion now without Jill and our own brilliant solicitor never giving up. Well done, Jill. You're a star!

June 21, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Eduard Tanase(mr Nobody)...Big shoutout…

Eduard Tanase(mr Nobody)...Big shoutout and thanks to Alexander&Co,especially to mrs Mary O`leary for helping us find a house just how we liked it.Myself had a house rented from Alexander&Co a couple of years ago through mrs O`leary and this time she was the one who helped us with a viewing for the house we really like,she always went above and beyond for her customers,this time for us.Thank you Alexander&Co..thank you mrs Mary O`leary.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Alexander and Co has…

My experience with Alexander and Co has been awesome. Karen Robertson being my key worker listened and ensured the flat was in looked after and in good condition at all times. She is approachable friendly and easy to communicate with. She delivers good service with professionalism and commitment. Keep it up Karen and the team.

Lilian

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Mary in the Bicester lettings…

Mary in the Bicester lettings department was very helpful for myself and my housemate. She helped us understand the forms and checks that needed completing and made everything run smoothly.
Thanks. Wojtek

March 12, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I just highly can recommend this lovely…

I just highly can recommend this lovely 3 ladies Karen and Amber and Zyreen. They handled our case very professionally.
I had been with an other agent based in Luton before and they were very unhelpful and rude.
Friendly people.
Very efficient team.

February 19, 2024
Unprompted review
Rated 3 out of 5 stars

Jill (Sales progressor) has been fab!

Jill (Sales progressor) has been fab!! She would always keep me in the loop despite working for the seller of the house we were buying.

Marking 3 stars as we were lied to about how many viewings were booked in to view the house we were viewing and our offer wasn’t passed on to the seller (after they had accepted another offer) even though legally it has to be. When we wrote a letter to the owners and posted it through their door, the owners wanted to go to best and final - where we won.

We also had an estate agent from A&C try and discredit the estate agency we were selling through.

August 4, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID!!!

AVOID AVOID AVOID!!!! this Estate Agent at all cost…..all friendly when you are their tenant but the minute you give notice everything changes. Both landlord and agency attempted to take half of my deposit for minor things. Unwilling to compromise I had to use TDS mitigation to resolve issue which they resolved very fairly. Absolute scammers…

November 6, 2023
Unprompted review
Rated 4 out of 5 stars

I’ve recently moved into a properly…

I’ve recently moved into a properly managed by Alexandra & co in Buckingham. The property manager, Alex Eldred has been the most efficient and helpful so far. Any issues raised were handled in timely manner. He is always very professional and quick to respond.

October 30, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

I am currently a tenant in a property…

I am currently a tenant in a property managed by Alexander & Co. We have been in the same property for over 10 years so have been with the estate agents since they were known as Claire Llyod Properties.
Our current property manager is Amber and I have to say that she has been amazing. We have had many property managers over the years and Amber is one of the best. She always calls back when she says she will, she is very quick at dealing with any issues and always passes our messages onto the landlady, which unfortunately is not the case with many agents.

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent.

Clint, Kaiden & Gill (Bicester office) were excellent throughout the whole process, from the initial listing of the property, through to completion.

Always on hand to assist and constantly keeping me in the loop regarding progress of the sale.

I would certainly recommend, and will engage their services for any future sale.

Thank you all.

August 18, 2023
Unprompted review
Rated 1 out of 5 stars

Aylesbury lettings… AVOID

I have enquired about rental properties 3 times in the last 6 months at the Aylesbury branch and spoken to the same girl each time and each time she has been rude and arrogant. AVOIDat all cost if you can. Reading through the reviews there is a very clear pattern… yes they treat their clients (landlords) as they should but treat tenants and prospective tenants as if they were dirt on the bottom of their shoe. Remember… the landlords may be your clients but it’s the tenants who pay your wages. No wonder that estate agents are still viewed by the general public as being unprofessional and shady, this lot certainly keep the perception alive.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Alexander & Co.

We used Alexander & Co when renting our property out. They have been great throughout the time we've been with them and property manager, Amber Blower, in particular, has always been very responsive and helpful. I would highly recommend them for managing a letting property.

July 27, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

It has been a great support from Ella…

It has been a great support from Ella Thornton, Property Manager. She has provided prompt responses and support always. It has been a great stay in HP202TF under the tenancy of Alexander&Co. I truly appreciate their help and support during my tenancy days there..Thank you Ella for all your support and swift responses and help.

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt attention

I am a landlord and I have always been extremely pleased with the prompt attention to problems at my property. Amber always contacts me about any problems and ensures that I am happy with the price of repairs and then she always lets me know when they have been done. I know that I can contact her if I am concerned about anything and she will always do her best to help.

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of having Alexander…

I had the pleasure of having Alexander &co as my estate agents for 5 years . My initial contact was with Lara , who exceeded my expectations and is an asset to the company . year , 3 , i had the pleasure to have Amber , as my property manager , who again exceeded my expectations, was prompt , concise and treated me as an individual, listened and always sorted any issues , i may have had. Both , ladies are an asset to the company . All in all , a top estate agent . I highly recommend. Thankyou

July 7, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Top Agency in Aylesbury

I am a landlord and they have been my agent for many years. Exceptional customer service, honest and fair treatment for landlords and tenants. A special mention to Amber Blower who is always available and gets things done super quickly. Thank you

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Managing tenancies

As a Landlord, I've been very grateful for the high level of property management that A&C have provided over many years. Ella has worked exceptionally hard to ensure that the house is ready for new tenants - working with bathroom fitters and decorators, carpet suppliers, gardeners, heating specialists, Bucks CC and others, and efficiently managing the check in/out process. This is incredibly reassuring when living and working overseas. I commend Ella for her prompt responses and attention to detail to ensure that my house remains comfortable for tenants so that they can feel at home.

June 7, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look