Alexandrite Aromas Reviews 16

TrustScore 4.5 out of 5

4.4

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Company details

  1. Home Goods Store

Written by the company

We are a small company based in the heart of East London UK, offering our customers highly scented wax melts and candles.⁠ Alexandrite Aromas was created to complement our sister company Alexandrite Beauty by offering clients a way to prolong their treatment long after we had left there home, especially after a massage, you could burn a candle, run a bath and continue to relax⁠.⁠ But since then, it has grown into so much more. Alexandrite Aromas is a family run business, and we hope you love our products as much as we do.⁠


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Super happy customer

Amazing products and fab customer service.... Ordered melts and candles, some candles are made to order so delivery was slightly longer than I expected but it did state it online, it was my fault for not reading, but when I spoke with customer service about this, they was very polite and helpful.
100% would recommend

November 30, 2021
Unprompted review
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Reply from Alexandrite Aromas

Hello Charlotte, Thank You so much for your kind review, we hope hope you are enjoying our products. Have a great day

Rated 5 out of 5 stars

Fabulous..🕯

Love the candles..🥰..they smell amazing!
Love my fabulous diffuser...fresh linen wax melts are the best!!
Service and communication prompt and efficient...I would buy again!! 🥰

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I could smell the melts before I even opened the box, as well as smelling great, they looked amazing too. All wrapped so lovely and nothing was broken. I was kept up to date throughout about the process of dispatch and estimated delivery. The scent carries a for ages and lasts for a long time even after the candle has gone out. Was the first melt that I smelt the next morning when I came downstairs. Will definitely be placing another order, Thankyou xx

October 16, 2020
Rated 3 out of 5 stars

Amazing but delivery sucks

First off, I would like to say the candles and melts smelt so lovely. The only reason I gave a 3 and not a 5 was because of delivery. It took over 2 weeks to arrive and I wasn't happy about that. It should of come sooner or have products readily available. Becuase of delivery I'm actually quite disappointed to say I wouldn't want to order again.

The product itself deserves a 5 STAR.

October 9, 2020
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Reply from Alexandrite Aromas

Hello Erica, we are sorry that you were upset with delivery, as we do pride ourselves on making sure that our products arrive on time, and we will take on your feedback, and look at ways of getting products specifically candles out quicker.

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Rated 5 out of 5 stars

Great candles

Loving my new candles, especially Kir royale and Seychelles my favorites 😍 such relaxing smells! Thank you 💯

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Great Quality, fast delivery & lovely service!!

Website was very easy to use, items were delivered about 3 days after buying them. The scents are gorgeous! Wont be using all myself as most are for a gift but will be making another order.
My mother, sister and uncle are all wanting to make an order too 😊

July 5, 2020
Unprompted review
Rated 5 out of 5 stars

I love my products.🥰

I love my products.🥰
They smell gorgeous.
Thank you so much!

June 30, 2020
Unprompted review
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Reply from Alexandrite Aromas

Hi Ronnie, you are most welcome. We are glad you love our products. Happy Melting!!

Rated 5 out of 5 stars

Great service

Great service, great products, i will be a repeat customer

June 30, 2020
Unprompted review
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Reply from Alexandrite Aromas

Hi Rena
Glad you like the products, Happy Melting

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Rated 5 out of 5 stars

Absolutely amazing service!

Absolutely amazing service! The products arrived promptly (considering our current situation) and they are absolutely gorgeous! Definitely a good investment. I will be purchasing more products in the future & have already recommended to family & friends!
Thank you x

June 30, 2020
Unprompted review
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Reply from Alexandrite Aromas

Thank You Stacey, for your kind review. We are so happy that you love our products, and that you have recommended us to your friends and family. We look forward to serving you again in the future.

Rated 4 out of 5 stars

Various sample wax melts from Alexandrite Aromas

The several lovely fragrances I have smelt are divine and sweet, fantastic for those who enjoy a sweet tooth. Not for eating, yet for enjoying with the nose!

Peach Schnapps is one of my favourites as not only does it similarly resembles the sweet & sour peach schnapps that I enjoy drinking occasionally, it fills my room with a light but not too heavy scent which last for hours on end. I am yet to melt some more wax melts of these and actually enjoy a spritzer of peach schnapps drink as well.

My two joint favourites so far would have to be between: the Vanilla Cream & the Bakewell Tart. As these two sets of wax melts are really fitting in with my sweet tooth theme. The vanilla cream is fantastic for those who enjoy a lighter fragrance in the room whist pottering about and drifting through the day or having to work form home and focusing on projects as this is a great stress reliever. The Bakewell Tart is a delight for the evenings as a stronger treat, as I enjoy melting this wax melt when I am mellow with listening to music and catching up with friends.

My last one which I have reviewed so far, is the sticky honey which is fantastic for those royal honey lovers smoothing out my room with its rich nodes of honey fragrances.

I love the that all of Alexandrite Aromas come with this excellent attention to detail with the intricate designs on their wax melts, the right nodes of fragrances for each of the wax melts. As well as the quirky waffle and chocolate bar/sweets resemblance which these wax melts have, as this is what drew me strongly to these products. Of course supporting local business is my top priority during this time of keeping safe and keeping my mental health at ease has helped with these wax melts scents.

Would highly recommend and the pricing is just right!
I look forward to trying out the other wonderful wax melts I have.

Thank you Alexandrite Aromas.

May 25, 2020
Unprompted review
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Reply from Alexandrite Aromas

Thank you Efi, for your review, we are so glad you are enjoying our products many thanks Alexandrite Aromas

Rated 5 out of 5 stars

Amazing scents

May 23, 2020
Unprompted review
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Reply from Alexandrite Aromas

Thank you Maria, we are so glad you like our products

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Rated 5 out of 5 stars

🤩🤩🤩🤩🤩

I love cola cubes ! 🤩 Amazing customer service and fast delivery! Thanks ❤️

April 30, 2020
Unprompted review
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Reply from Alexandrite Aromas

Thank you for your kind words! We are glad that you liked our products.

Rated 4 out of 5 stars

Reliable products and fantastic…

Reliable products and fantastic customer services

Fantastic service and support. I have been using their services for nearly a year now, they are very knowledgable & efficient. They also able give you alternatives if a product may not be available

I can tell you their products& services are second to none.

April 13, 2020
Unprompted review
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Reply from Alexandrite Aromas

Thank you we are so glad to know you are happy with our products and customer service, that means a lot to us

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