ALEYOLÉ Reviews 1,514

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’m sad their website is not available now. I checked it multiple times & it says “we’ll be back soon”. 😢 This has been the best gold-plated brand I’ve tried. Beautiful designs & amazing quality! The... See more

Rated 1 out of 5 stars

Don’t buy it, you will regret it!! This is a big scam and completely unprofessional behavior from the team. This is not the same Aleyole brand, there is no quality, no branding on the packaging or an... See more

Rated 5 out of 5 stars

Placed my first order and was not disappointed! The quality of the jewelry was very decent and despite having to return one pair of earrings due to some minor scratches. The customer service was very... See more

Company replied

Rated 3 out of 5 stars

Firstly, the shipping times do not lie, your package will take 2 weeks to arrive, this isn't a complaint but an observation. Secondly, I wasn't aware that the earrings only come as one, as in I ordere... See more

Company details

  1. Jewelry Store

Written by the company

ALEYOLÉ was born in 2014 in Barcelona with the enthusiasm of designing a simple, day to day, feminine jewelry. We bet on a minimalistic approach with a touch of boldness. Following trends, we establish our own with geometric designs and collections in constant growth. The goal of ALEYOLÉ is to design small treasures for all women providing a daily dose of luxury.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

awesome brand with amazing client…

awesome brand with amazing client service!

January 20, 2022
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Sandrine,

Thank you so much for your kind review! It's a pleasure to know that you are so satisfied with the service you received and our brand!

Looking forward to seeing you,
ALEYOLÉ Support Team

Advertisement
Rated 5 out of 5 stars

love it

I loved every thing

January 19, 2022
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Mona,

Thank you for your comment! We're thrilled to know you love our brand :)

Have a lovely day,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Beautiful products, exactly like the photos

Beautiful products! I got 2 ear cuffs and one of the huggie type earrings for a helix. The prices were very good for the quality that they are. The packaging was so lovely. They haven't tarnished at all and none of the crystals have fallen out :) Overall top quality and I've had people comment on them which is always nice haha :)

January 17, 2022
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Lydia,

Thank you for sharing your great experience with us! We bet our jewels look amazing on you :) Let's keep shining together!

Best wishes,
ALEYOLÉ Support Team

Rated 1 out of 5 stars

Item broke within a few months

Bought some earrings from here which broke within 4 months.
Contacted customer service whom said they only replace items within 3 months.
Poor quality product. Don’t recommend!

January 16, 2022
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Elina,

Thank you for your comment! We are sorry to hear that our policies do not meet your expectations. We are constantly working to improve and your review helps us grow :)

Kind regards,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Love the jewelry and how fast it was…

Love the jewelry and how fast it was delivered.

January 14, 2022
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Marlen,

Thank you! We are so happy to know you love our jewels as much as we do and that you received your order quickly!

Hope to see you soon,
ALEYOLÉ Support Team

Advertisement
Rated 5 out of 5 stars

Beautiful pieces, incredible quality and great customer service

Aleyolé is one of the best online jewelry shops I have ever purchased from. They offer beautiful pieces with incredible quality and, on top of that, they have great customer service. The shipping company lost my recent purchase of two pairs of earrings, but Aleyolé responded quick and solved the matter within minutes. They resent one of the items at no additional cost and refunded another because it was out of stock.

January 12, 2022
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Natalia,

Thank you so much for showing us how happy you are with our service and our products! We are glad you feel this way :)

All the best,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Wonderful brand and products

Lovely products (identical to description) and super fast shipping. Great experience with this brand, I will definitely buy more from them!

January 10, 2022
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Mi,

Thank you for sharing your experience! We are delighted to know how good it was :)

Warm regards,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Great

Love the quality of the necklace and earings

January 9, 2022
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Ines,

Thank you for choosing to buy your jewels from us and for loving them as much as we do!

Best wishes,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Very satisfied

Very satisfied. Fast shipping and great products

January 8, 2022
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Liliana,

Thank you so much for leaving your opinion, we really appreciate it :)

Kind regards,
ALEYOLÉ Support Team

Advertisement
Rated 4 out of 5 stars

Great jewelry

Great jewelry. I loved it . Style and quality is really good . Once I ordered earrings and one of them was damaged and was closing not properly at the beginning . It’s a bit disappointing . But my other orders had no any problems . Please check properly what you send to people

January 7, 2022
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Александрова,

Thank you for your review! It helps us grow :)

Wishing you all the best,
ALEYOLÉ SUpport Team

Rated 5 out of 5 stars

I got great help

I got great help from ALEYOLÉ when my parcel was sent by mistake to the USA because Paypal generated the wrong address (wrong country).

January 5, 2022
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Susanne,

Thank you very much for valuing the quality of our service! We are glad we were able to help you :)

Have a wonderful day,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Perfect

Beautiful jewelry, perfect delivery

January 1, 2022
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Yasmin,

Thank you so much for leaving this review! It means a lot to us :)

Kind regards,
ALEYOLÉ Support Team

Advertisement
Rated 5 out of 5 stars

excellent product quality and excellent…

excellent product quality and excellent very professional service.

December 31, 2021
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Evelien,

Thank you for this review! We're thrilled to know you feel this way about us!

Hope to see you soon,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Pretty

Pretty really shiny

December 31, 2021
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Britney,

We are so happy to know you like our jewels as much as we like creating them! We hope you enjoy them and we really appreciate your review!

Best wishes,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Beautiful products and excellent customer service

I ordered a pair of earrings from the eshop for a Christmas gift, and while they were shipped very quickly, they were probably stolen at the time of delivery. I contacted Aleyole and their customer service team was super nice, reactive and efficient, they managed to solve my problem in a very timely way. Thank you!

December 30, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Faustine,

Thank you very much for your review! We're delighted to know that we were able to help you and solve your problem quickly :)

Kind regards,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Beautiful jewelry

Beautiful jewelry, fast delivery, good service and reliable,

December 29, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Jolanda,

Thank you for letting us know about the great experience you had with us!

Wishing you all the best,
ALEYOLÉ Support Team

Advertisement
Rated 3 out of 5 stars

I ordered earrings and a necklace for…

I ordered earrings and a necklace for me and my daughters. When we saw the Oasis gold earrings we were enchanted. Sadly, after wearing them just a few times, they no longer close properly, my daughter is pretty disappointed. Apparence is pretty but they don't really last. On top of it shipping and custom fees were pretty expensive.

December 22, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Emily,

Thank you for leaving this review, it helps us grow! Please, if you want, you can contact us vía email at help@aleyole.com so our team can advise :)

Thank you!

Best wishes,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Excellent service and quality

Good quality, unique design and proper pricing. I have had several items for 6+months and they still look like they have just arrived. Also very good service. Comes in nice packaging. I would definitely recommend shopping here.

December 15, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Amb,

Thank you for shearing your experience with us! We count ourselves lucky to have customers like you  :)

Kind regards,
ALEYOLÉ Support Team

Rated 5 out of 5 stars

Customer service excellent

December 14, 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Elena,

Thank you! It is so nice to know that our customers appreciate the work of our team!

Hope to see you soon at aleyole.com ✨

Lots of love,
ALEYOLÉ Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look