I'm not really sure what the benefit is for having the Alias app. It's kind of clunky, from a design perspective. It's also a pain to have to go between two apps to cash out or list items for sale.... See more
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Company details
- #16 of 20 best companies in Investment Company
Written by the company
alias is the official selling app of GOAT and Flight Club. Designed exclusively for sellers, alias turns your sneakers, apparel and accessories into earnings. Sellers can access a vast audience of potential buyers, data-driven pricing insights and trusted support.
Contact info
United States
- support@alias.org
- alias.org
Hasn’t replied to negative reviews
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Easy Sell
Alias makes it very easy to sell shoes. The research is easy to find on pricing. The shipping process was easy as well. Will use again in the future.
Easy to work with
On time and on point responds
The team manage to reply on my question right on time before my confirmation time is over. So, I could use their respond to confirm my sold item. Moreover, the respond provided is on point and useful. Thanks team!
Great for Sellers!
Selling process was quick and easy, they provide shipping label. Funds were in my account next day!
Could be better
Enjoy the user experience, but I absolutely hate the fact that you charge me for transferring out my own money. You already skim from the sale, why do I get penalized again for requesting a withdrawal?
Totally trusted and punctual for payout…
Totally trusted and punctual for payout and the system use in the apps very easy to access
been doing business with GOAT for…
been doing business with GOAT for years. Always great customer service. My favorite way of selling shoes
The process is very smooth
The process is very smooth. The amount charged though per sell is a bit high plus having to pay for shipping box.
Took a while for answering regarding…
Took a while for answering regarding the full picture, but at the end a success
I sold a brand new shoe, came back "used"
I sold a brand new shoe that was never worn or used and i got notified that it came back used. I would never say something is brand new and it wasn't. Very disappointing. I had to offer a 5% discount for nothing. The team needs to be better when looking at shoes. I got sent pictures and nothing shows any wear whatsoever.
Sales transaction went smooth without…
Sales transaction went smooth without any flaws like usual.
Great platform for our extra shoes to…
Great platform for our extra shoes to sell at fair price and to someone who need it. Can improve further on the seller fees to be more competitive. Thanks
Smooth streamlined transaction
Smooth streamlined transaction, I would just wish that the hours for dropping off trades were longer.
Alias made it easier for me to sell my sneakers..
Alias made it easier for me to sell my sneakers… all I hade to do was list my items send them the sneakers they did the rest… cash outs are fast
Alias gets an +A
Alias is an easy platform to sell new or used shoes. The app is well developed with easy to follow guides for setting up your items for sale, and even easier to collect your pay from.
The sneakers I sell (mainly NIKE…
The sneakers I sell (mainly NIKE products) sell better than other platforms. They are not special products, but general sneakers, including MJ series and airmax.
They sell more frequently and faster than others. And the price is also high. I feel that it is better than STOCKX, SNKRDUNK, and Mercari, but not in all aspects.
My request 1
About bringing in sneakers
When an item is sold, there is a discount if you go to a designated place. Similarly, I would like the same discount to be given when consigning sneakers. Of course, the discount when it is sold is fine.
My request 2
When a product is not registered, I wish to register it, but the response is slow, and it is often ignored for clothing items. This is true even for products that are sold and registered on StockX. Please take a careful look and make a decision. Your company may also make a profit.
My request 3
I am in the Kanto area of Japan, close to Tokyo. Yamato Transport is available for delivery, but it must go through the convenience store Family Mart. I would like to use Yamato Transport directly. Also, I would like to use convenience stores other than Family Mart as the window. Like Seven-Eleven or Lawson.
My Request 4
The commission is always 9.5%, but I would like something like a bonus based on sales performance.
My Request 5
The app works very well when using a smartphone.
I believe that having a PC version of the app would have a more positive impact on me and would have a positive business impact return for aias.
In summary,
I have made many requests, but I am proud to be an Alias user. I will continue to use it a lot. If Alias becomes better, I will volunteer for interviews and other opportunities. Thank you for providing a good platform.
I'm disappointed and disgusted
I was very excited about this app, but they denied my ID verification. The email said the info didn't match. Not only was I vigilant when entering my info, I've quadruple checked and EVERYTHING MATCHES. Except, my license is in all caps and normal people don't use all caps. I don't know for a fact it was the all caps thing, and I think I never will. No one will respond to my emails now.
Great experience working with Alias
Great experience working with Alias. I’ve never had any issues.
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