Aliexpress Reviews 31

Money has been deducted, product is not available, I will not order again.

WARNING!!!

They owe me 572 DKK / 76 euros

Order: 3053133090184283

I bought a wig from a wig vendor name Abijale official store. I bought a hair which was suppose to be 26 inches which in turn was 20 inch which i sent picture to aliexpress but no success. The hair was suppose to be 200 density it looks like 100 or 150 density. The vendor told me they would send me a new hair within 15 days only to find out that they were scamming me and just wanted me to wait 15 days so hair could not be returned. Now i have a hair that does not look like what i wanted nor looks like the review and aliexpress cant help even though i have been scammed.

Stay Away From Aliexpress For Your Health
For Your Own Health Stay Away From Aliexpress

This notebook store SELLS ONLY JUNK unstable unusable crap.
When is Aliexpress going to take action and understand
I have no access to your support agents at all!!!!
I sent a video to the seller for the last 3 weeks, NO RESPONSE.
This store is not getting away with the theft of $600.00 of mine I have applied for cash back supplied all mail and video to my bank

Refunds are not provided for their errors. If timing is getting tight back in China, they just send junk, then put you through the very slow refund process. Generic messages are frequent, but no solutions. Customer service dwlivers lip service but no real actions. Never again will i use this service.

Do not order from Aliexpress!
Ordered an item on March 13th did not arrive and was not isssued a refund til July 16th. Horrible way to treat a customer, ordered the same part from Temu and arrived in two weeks. Three acounts with Aliexpress-cancelling all of them.

AliExpress Scam alert. I purchased a 6 in 1 Ultrasonic Slimming Machine (Order ID: 8197826223543788) from Cosmetology Dropshipping Store on AliExpress with a 9.8 rating at the time. I received a clearly USED product — dirty, worn, and not working properly. The seller denied everything, then gave me a return address in Ontario, Canada, but later forced me to ship it to China, costing me $169 CAD from my own pocket. AliExpress support feels like talking to a bot. I’ve had to re-upload the same proof of return multiple times. I lost nearly $500 CAD in total. AliExpress protects the seller, not the buyer. Don't trust the ratings. I will never buy here again.

This is a company that thrives on theft and fraud. I have been a user for over 5 years and I know what I am writing about. This time they gave me a refund for $280, of which they gave half back. It was strange that I had to send the parcel by self my cost, before I did that I wrote to the customer service that I did not want to send it like that because I knew it was another fraud attempt and I would not get the money, they once cheated me like that for $350. They will not generate a label for me, I can only return it at my own expense, they will refund the shipping. A few days after sending, they send back half of the money, the parcel did not even return to the recipient. It says that they have returned half of the money and I want the rest, and they say that if the parcel is only just to the recipient, they will give it back. For several weeks there was information that the recipient did not provide the documents necessary for delivery. So I send them this information that appears on the parcel tracking page, and they reply that my case is already closed and the evidence sent is insufficient. so as usual some crap and something like leave me alone. they sell these cheap cool items allow returns pretend to be honest and anyway when you order something expensive they will send you a defective one that you will have to return and they will cheat you and you will pay a fortune for it all anyway. I am tired of nerves and dealing with these people who are constantly looking only to cheat and rob you. then I have to write these opinions and send them screenshots so that they will change their minds and give me my money back. everything they offer in what refunds in what coupons bonus balances they will not give it to you if you demand a refund for the product.

Ali Express has 5 addresses found here on Trust Pilot, collectively all their review stars couldn't add up to be 5 on the 5 addresses. There is a reason for that, they are scammers. Obviously you maybe here to see how they operate if you are checking out the reviews they have, or the lack thereof, so I would suggest you keep on looking elsewhere and have no dealings with these gangsters. They ripped me off twice, they won't be getting the third opportunity. GOOD LUCK...happy shopping!!!

ALIEXPRESS.CA ... GUARANTEES ARE ALL B.S.
My order #'s : 8199098215375939, 8196699834505939, 8196135430155939, 8195318464825939; ALL HAVE NEVER BEEN RECEIVED. Aliexpress does nothing to return my payments. Many Vendors continue to be SCAMMERS !

On Dec 26, 2024 I bought 3 x5V Portable Dual USB Power Adapter Mobile Phone Charger.
Order ID: 8196579476270078

On March 2026, I still didn't get my order.
I writter many times the seller who do not understand (he said to me with the word "Chinese)) english, french or spanish and sell worldwide.
Many times in first he reply in english (but no more after) with the same comments, "Dear friend, I'm sorry, I will refund you, thank you" but the refund never came.

Beware of this seller on Aliexpress
Shop1103150052 Store
Store no.: 1103150052
Company name: Shenzhen Luochen Electronics Co. Ltd

Found site when searching for Minoxidil for men. Site was offering what appeared to be an identical item that I had bought from Amazon.ca, but is no longer available in Canada. The distinct bottle shape, colours, details were identical to the version I had bought on Amazon.ca. The price was insanely low (should have been a tip-off), but thankfully I could only buy one unit. When it finally arrived, it looked like the product that I was looking for - except twice the size! It was crazy! Then I noticed that it has NO minoxidil in it! I feel betrayed by this clear bait and switch maneuver. I had specifically searched for minoxidil, the product showed up on Ali Express for that search and the bottle looked identical to the brand that I was looking for. But it wasn't. Thankfully it cost me almost nothing, so I didn't bother returning it - but now I am concerned that Ali Express has my personal information and they are clearly a shady enterprise. Buyer beware!!!

AliExpress has proven to be utterly unreliable when it comes to conflict resolution. If things go wrong with your order, they conveniently step aside and push you to "deal with the supplier" yourself. Their chat support is a joke—after briefly looking at your case, they respond with something like 当前服务已结束 (translation: "The service has ended"), and that's it. No further communication. They’ve completely stopped responding to me.

I'm now out hundreds of dollars, and AliExpress refuses to take any responsibility. Honestly, you're better off throwing your money away at a casino—you might have more fun losing it there.

Their customer service deserves an A+ for being the absolute worst. Save yourself the frustration and stay far, far away. Share this post to warn others before they make the same mistake!

Update

Please edit my part above not qoute below. This update on trustpliot

It was impossible to return in postal strike in Canada I explained this to aliexpress all want was 1st 70 dollar offer that was offered would honor it on 380 dollar purchase that they offered. This final email after 7 weeks of video picture other documents.

"Thank you for contacting AliExpress regarding your order 819397202964xxxx.

We are sorry to inform that your appeal request was closed.

We have revisited this request and found that this product was not returned within the limited return timeline."

Don't trust this company. I am a pensioner : Aliexpress took £78.88 from my PayPal account and despite many emails, they have not delivered the robot cleaner which was ordered on November 25th 2024. No stars is not available but AliExpress should be awarded NO STARS.
AliExpress told PayPal the delivery was made but NO PHOTO PROOF of delivery has been sent to my email. Beware the vast numbers of complaints about this company, and none delivery.
AliExpress Customer Services is absolutely no use and simply repeats its useless previous statements.
My advice AVOID ALIEXPRESS and only buy UK from Amazon or EBAY UK. Amazon and Ebay offers a reliably disputes procedure and couriers take photo evidence of deliveries sent to your email address.

!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS !!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!!!!SCAMS ALERT!!!

When dealing with vendors on their site, tread extremely carefully. This does not apply to normal household goods and inexpensive gifts and gadgets, but when buying high-priced items, be aware that the price quoted on the website bears no relation to the real price that the vendor will try to extract from your wallet once the order has been placed.
I tried to buy a mobility scooter priced at £3,296.97 including shipping, but once the order was placed, the vendor contacted me requesting a further £750 before he would ship the mobility scooter. I canceled the order but then had to wait days before the refund was paid into my account. I subsequently contacted AliExpress to complain about the seller but they were reluctant to do anything about the false prices shown by that or any other seller on their website. They simply referred me back to the seller. No other market website sinks so low as this company.

I have buy batteires of 100Ah.
At 1st, the seller was not sending anything. I have to open a dispute after latest time for delivery and finally the seller provide tracking information and I receive it.
The batteries was not 100Ah but 30Ah.
I have provide discharge test results but Aliexpress ask me for precision test results. I have provide specifications from the manufacturer but they ignore it. I searh the web and I cannot find any manufacturer in the world who build a 100Ah so small but they continue to ask me for the size of the batteries.
This company help scammers and thiefs. They anything to stole your money.

you try and get help from AliExpress customer service after the purchase is completed, you will always get the same email response indicating to contact the vendor. Even if the vendor is unresponsive. Almost all response you get are automated and they don't care at all. The agent in the chat will tell you you can trust him, something will be done, that they are escalating the issue to a manager etc, but the outcome is the same each times.

I ordered a product and received something else. The pictures and videos are a completely different product from what I received. But no one care to do anything about it. The vendor just answers "yes of course ill help" but does nothing and keeps answering "Ok", " No problem", "Yes".

This is the worst company in the world that prefer to let vendor scam his client
I'm waiting a cosplay from a month and they blocked it at the courier, maybe they returned it and I don't know.
I'll never buy again from them I've lost 40 eur for nothing and gone to a cosplay show without nothing for them