Even though the picture was not exactly like I expected it was done looking professionally and when I had a billing problem they corrected right away and made everything right. These are honest people... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love seeing my old old family photos come to life. Sometimes they create actions that don't make sense, but overall they're good actions! It often looks like the person even from the side when movin... See more
Company replied
I have always loved color but most of my childhood photos are black and white. It was so fun to see my photo memories in full color through Alive Moment. Even with some of the colors being different t... See more
Company replied
Thank you for the refund. I colorized an old photo with your service and animated a picture worked great, But, all the other pictures I animated changed the look of the people or added backgrounds tha... See more
Company replied
Company details
- #11 of 17 best companies in Photography Service
- #10 of 21 best companies in Art Handcraft
Written by the company
Turning your cherished photos into living stories! 🌞
Contact info
United States
- hello@alivemoment.com
- alivemoment.com
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Really creative AI photo tool
I've been using alivemoment for a while and it's an incredible AI tool for creative image editing. The dashboard is super intuitive, making it easy to jump between photo animations, creative filters, and trending sports game effects. The rendering is fast and the output quality is amazing. I also like their pricing model; the subscription plans are very affordable with secure payment options like Apple Pay and Google Pay. It's a fantastic all-in-one platform to bring your photo memories to life!
July 1, 2026
Unprompted review
Reply from Alivemoment
Hey James,
Thank you for your kind and encouraging feedback! 🌟
Best wishes,
Amelie
Great experience but the referral is not working
Great experience but the referral is not working, cos I just referred someone and I didn't receive any 10 credit neither did my referral received
July 1, 2026
Unprompted review
Reply from Alivemoment
Hello Kalu,
Thank you for your lovely words. We’re so glad you enjoyed the experience. ☺️
Kind regards,
Amelie
as easy as you want quick and deliveres…
as easy as you want quick and deliveres what it promises and more . thanks people
July 1, 2026
Unprompted review
Reply from Alivemoment
Hey Jeff,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
We love video👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻😎🫵🤣🤣🤣🤣🤣🤣🤣
June 30, 2026
Unprompted review
Reply from Alivemoment
Hey Michael,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Verry Nice Android app...keep going💯💯🔥🔥
June 30, 2026
Unprompted review
Reply from Alivemoment
Hey Rotsy,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Love what i saw in the photo animation!
June 30, 2026
Unprompted review
Reply from Alivemoment
Hello,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Reply from Alivemoment
Hello,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Animation is excellent
Animation is excellent. Very fluid, and timing is great.
June 30, 2026
Unprompted review
Reply from Alivemoment
Hey Andy,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Amazing!
Wow! I had a photo with 5 of my kids, kind of standing in a horizontal row. I chose the mystery movement and the results were amazing. All of the kids were moving, looking at each other and smiling! This picture has turned into a fun video and a little bit of a living memory to hold on to.
June 29, 2026
Unprompted review
Reply from Alivemoment
Hey Teresa,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Alivemoment does a great job when the…
Alivemoment does a great job when the facial features matches the subject well. But sometimes alivemoment doesn’t work well as the facial features and expressions don’t match the actual subject. Probably because alivemoment doesn’t have all the angles of facial features of the human subject.
June 30, 2026
Unprompted review
Reply from Alivemoment
Hey Yunani,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Wrongly debited my account
Wrongly debited my account. I did not sign up for a subscription, no subscription on my account.
Yet GBP£73.60 taken from my bank causing mortgage to be rejected.
June 30, 2026
Unprompted review
Reply from Alivemoment
Hello Kate,
We’re very sorry to hear about your experience and understand how concerning this situation must have been, especially given the impact it had on your mortgage payment. This is not the experience we want for our users.
We regret the billing issue you described and would like the opportunity to review your account and investigate the charge. Please contact us via https://alivemoment.com/contact with your account and payment details so we can assist you as quickly as possible.
Kind regards,
Amelie
Omg the picture came alive love it.
April 24, 2026
Unprompted review
Reply from Alivemoment
Hi Sammy,
Thank you for your thoughtful feedback. It truly means a lot to our team. 😊
Warm regards,
Amelie
Restored Photo
Photo of my mum and her sister circa 1935 during a review of a dance troupe my they were both involved with,Mum is the one leading, It was fairly faded and creased but was restored beautifully.
June 29, 2026
Unprompted review
Reply from Alivemoment
Hi John,
Thank you for your thoughtful feedback. It truly means a lot to our team. 😊
Warm regards,
Amelie
I have been trying to find a way to…
I have been trying to find a way to create a picture of adult me giving child me a hug ... and you did it!!! Thank you so mich - I love how it turned out!!!!!
June 28, 2026
Unprompted review
Reply from Alivemoment
Hey Pattie,
Thanks for sharing your experience with us.
Best wishes,
Amelie
Their FRAUD Got Me For $227
Entered my info for a free 3-second video, and then discovered I was charged $227 over the next few months. The website offers no way to cancel or even view your subscription. I had to contact my credit card company to block any future charges.
June 27, 2026
Unprompted review
Reply from Alivemoment
Hello Dave,
We’re very sorry to hear about your experience and understand your frustration regarding the charges and subscription concerns you described. This is not the experience we want for our users.
We regret the difficulties you experienced with billing, subscription management, and account access. We would like the opportunity to review your case and investigate the charges you mentioned.
Please contact us via https://alivemoment.com/contact with your account and payment details so we can look into your case and assist you further.
Kind regards,
Amelie
Beautiful reproduction
June 26, 2026
Unprompted review
Reply from Alivemoment
Hey Robert,
We’re grateful for your lovely feedback 💚
Best wishes,
Amelie
Truly amazing
Truly amazing. As soon as the picture appeared it gave me the best nostalgic feeling I’ve ever had. Totally worth it!
June 26, 2026
Unprompted review
Reply from Alivemoment
Hello,
We’re grateful for your lovely feedback 💚
Best wishes,
Amelie
Thieves
I cancelled my subscription but then in two months time their charge reappeared. Looks like I will have to change my bank card. They are as good as thieves who steal your card details. I can see a lot of people here and on Facebook complain about the same. With so many lawyers in the US I am surprised there is no class action suit announcement
June 15, 2026
Unprompted review
Reply from Alivemoment
Hello Ivan,
We’re very sorry to hear about your experience and understand your frustration regarding the charges that occurred after you believed your subscription had been canceled. This is not the experience we want for our users.
We regret the concerns you have raised regarding billing and account management. We would like the opportunity to review your account and investigate the charges you mentioned.
Please contact us via https://alivemoment.com/contact with your account and payment details so we can look into your case and assist you further.
Kind regards,
Amelie
Brought to life a wonderful memory of…
Brought to life a wonderful memory of the last time my mother saw her father during WW2
June 26, 2026
Unprompted review
Reply from Alivemoment
Hey Robert,
We’re grateful for your lovely feedback 💚
Best wishes,
Amelie
It's super useful app🔥♥️♥️♥️
June 26, 2026
Unprompted review
Reply from Alivemoment
Hello Clips,
Thank you for your lovely words. We’re so glad you enjoyed the experience. ☺️
Kind regards,
Amelie
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