Alkareemlondon Reviews 

130
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fabrics, noting that the clothing pieces look luxurious, fit true to size, and feel very comfortable to wear daily. Shoppers also appreciate the remarkably fast delivery service and the helpful support team that always ensures orders arrive smoothly. However, some customers also noted occasional issues with unhelpful customer service responses and unexpected product defects like loose threads or fabric transparency. A few people were additionally dissatisfied with strict return policies, unexpected extra fees, and difficulties when trying to resolve order issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that items feel luxurious and true to... See more

Quality

Clients share positive opinions on quality, consistently highlighting the rich fabric, true-to-size fitting,... See more

Order

People report positive experiences with order, highlighting fast delivery times and high-quality products.... See more

Customer service

Consumers find customer service to be exceptionally positive and reliable. Reviewers frequently highlight the... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been shopping with Alkareem for a while now, and honestly, their customer service is amazing. They always respond quickly, are super helpful, and make sure everything goes smoothly with my or... See more

Rated 5 out of 5 stars

The best abayas I have ever bought! The quality is absolutely insane, they feel soo luxurious and you feel like a million dollars wearing these abayas. All my other ones don’t even come close to the... See more

Company replied

Rated 5 out of 5 stars

Al Kareem always exceeds expectations with their abayas. I’m always coming back to see their new collections. So far I have got 4 abayas from them, all of them have been perfect, I have not been disap... See more

Company replied

Rated 5 out of 5 stars

I’m a jersey hijab girl from the beginning and I’ve tried sooo many, but the al Kareem ones quality, colour and size is just perfection. The range of colours are soo wide and soo stunning. I have 10 a... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

130 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(130)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Love it

Love it! I have ordered many abayas. Never disappointed about quality or service. Very helpful staff.

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

Beads fell off and it looks cheap now

Beads fell off and it looks cheap now. Expensive for what your getting

June 11, 2024
Unprompted review
Alkareemlondon logo

Reply from Alkareemlondon

We apologise for the damaged abaya you received. All of our abayas are crafted with high-quality materials. If the beads have come loose, kindly email us your order number, and we'll arrange a replacement for you.

Rated 5 out of 5 stars

STUNNING ABAYAS

I JUST RECEIVED MY SECOND ORDER. THE ABAYAS ARE ABSOLUTELY AMAZING
THE QUALITY OF THE The MATERIAL IS SO SOFT, THE COLORS ARE GORGEOUS
I HAVE RECEIVED SO MANY COMPLIMENTS ON THEM .
HIGHLY, HIGHLY RECOMMEND AL KAREEM

August 22, 2024
Unprompted review
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Rated 5 out of 5 stars

The Abaya is lovely

The Abaya is lovely, when I asked for quick shipping in time for a wedding, they were very helpful and accommodated my request. I will definitely be buying again!!

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing products

I’ve brought so many abayas from Al Kareem and they have never failed me. The quality is amazing and they are just beautiful. I definitely recommend!!

August 5, 2024
Unprompted review
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Reply from Alkareemlondon

We don't compromise on quality, and we're glad you noticed. We also strive to make our products as affordable as possible. Thank you for supporting us! We appreciate your feedback and are delighted that you love our abayas.

Love from Alkareem :)

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Rated 5 out of 5 stars

I came across their page on Instagram…

I came across their page on Instagram and was instantly sold on their JANNAT abaya in white! It arrived super fast, with no issues at all. I’ve received so many compliments whilst wearing it out and about. It’s great quality, i’m thinking of purchasing the same in black!

August 4, 2024
Unprompted review
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Reply from Alkareemlondon

Our Jannat abaya is one of our most popular and eye-catching designs. We're thrilled that you like it! Thank you for supporting us—we truly appreciate your feedback.

Rated 5 out of 5 stars

I’ve ordered from Al Kareem a few times…

I’ve ordered from Al Kareem a few times as I really love the quality and design of their abayas and they are reasonably priced too.

Customer service is on point. I have always had a quick response to any queries and delivery has always been really fast.

Overall very happy with my experience with Al Kareem and always excited to see their new releases.

July 12, 2024
Unprompted review
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Reply from Alkareemlondon

Thank you for supporting us! We appreciate your feedback and are thrilled that you love our abayas. Thank you for your purchase, and we can't wait to show you what we have in store for the near future.

Love from Alkareem :)

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Rated 5 out of 5 stars

Stunning abayas

Stunning abayas! I have ordered on multiple occasions now and the quality remains the best, my go-to site for abayas.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Abayas fit for a queen!

This is my fourth purchase from AlKareem, so happy with the quality and comfortability of their abayas, I got so many compliments when I wore one of their designs on Eid.
Will definitely be buying again, Abayas fit for a queen!

June 16, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered the Safa abaya

Ordered the Safa abaya , it’s sooooo stunning! The colour is so beautiful in real life, had so many compliments on it. Really happy and will order from them again :)

June 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Stunning Abaya!

I received my abaya and it is stunnninggg!!! I am in love with it! It came out so much more better than I had imagined. I love the colour and the fabric material is so SO nice. Arrived Super fast too! Received a complimentary Ayatul kursi plaque gift with it! Very happy with my purchase.🥰

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

Very unprofessional company

Very unprofessional company. I had bought an abaya from them in April in size 56 as per their sizing chart. The abaya was too long so I emailed them the day after I received the item asking for an exchange. I emailed them multiple times as well as contacted them through tiktok and Instagram, including commenting on their posts, but no one responded for over two weeks. I then reported this to my credit card company as I was worried and needed a way to contact them. They then disputed the charge with Alkareem. After almost 3 weeks since I contacted them, they finally responded and agreed to exchange my item. They also contacted me regarding the dispute and asked why I did not email them before disputing the transaction. I told them that I had multiple times and this was only due to them not responding to me and I would ask for the money to be returned as I urgently need the abaya and have no interest in keeping the money. After receiving the abaya I sent back to them, they then told me they would not be sending a replacement as I had disputed the initial charge. I told them I would need the exchange and they will get their money back, to which they replied they are unable to send the item out and have appealed the dispute. I’m not sure why they thought they could keep the abaya as well as get their money back? Very unprofessional company. They take forever to respond and have no skills in customer service. As an abaya company they should be ashamed of their behaviour.

May 21, 2024
Unprompted review

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