allcars.com Reviews 

139
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

As aa foreign national arriving in Manila I needed a car quickly and Allcars delivered on that. I bought a great low milage 2024 vehicle and drove it away in 2 days. Juvy and Kim were particularly hel... See more

Rated 1 out of 5 stars

I have contacted these guys at least 6/7 times by the only means possible. Web page submission. I have also emailed various e mail addresses but still nothing. Yodel delivered to the wrong address. Th... See more

Rated 4 out of 5 stars

Easy to work with. Jim is a great guy. Process took about 2 weeks. We had some hiccups with my bank placing a hold on the check. My only recommendation is to offer clients a wire transfer option, ce... See more

Rated 1 out of 5 stars

Received an offer from allcars.com. The first inspector never showed up or called to say they were not showing up. When inspector did show up they told my wife and I the car was in excellent conditi... See more

Company details

  1. Used Car Dealer

Written by the company

AllCars created a way to buy a car 100% online that is easy, fair, and designed for peace of mind.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

139 reviews

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No recent history of asking for reviews

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2.7

All reviews

(139)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Hesitant at first….BUT

I was hesitant to sell a car online but I did my research and tried 3 places. The big name site that rhymes with Nirvana low balled me - Cellina Marcera and All Cars were fair from the start. Cellina was my rep and she was first class. Always available. No question to silly - always in communication. This experience was amazing. They do there inspections effectively and efficiently. I already have a friend reaching out to them!! This is how business should be nowadays. All Cars and Ms Marcera are a throwback to the old trustworthy loyal days of doing deals on a handshake. I will certainly use again in the future. Hopefully Cellina will still be there or she may be President of the Company by then!!! Job well done!!

July 31, 2023
Unprompted review
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Rated 5 out of 5 stars

Cellina is an angel

Cellina is an angel! She was very kind & professional. She was able to get me a little more than the first offer. She & I would text keeping each other updated. The whole process is very quick & easy.

June 29, 2023
Unprompted review
Rated 1 out of 5 stars

Don't do business with Allcars

Allcars gave me an amazing offer over the phone prior to the vehicle inspection. The inspection occurred a couple of days later, and the assessor provided no feedback to me at that time. When I finally received his report, he claimed that my vehicle had an oil leak (not true) and a check engine light on (also not true). The final offer was thousands of dollars less than the initial offer. You would think that he would have discussed those "major" issues with me during his inspection, but he didn't since there were no major issues. These deceptive practices need to stop.

May 4, 2023
Unprompted review
Rated 1 out of 5 stars

No response from the company

I was trying to sell a vehicle and receive an offer. I was paired with a concierge James and had a question. He did not respond back to me. I then reached out to the website chat and was told by Karen (?) they had closed and they would call me the next day which they did not do. I emailed a complaint to the company and Steve assured me he would make things right and scheduled a call for the next morning at 9. It is now 3 days later and no call.

April 26, 2023
Unprompted review
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Rated 5 out of 5 stars

Jim was awesome

Jim was awesome. He was always available when I needed him and he made the process easier. Now just waiting for the check.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Smooth transaction

My stepdad passed away in January of this year and we were torn about what to do with his beloved truck. I shopped around a bit and finally decided to sell it to Allcars. Jim was very kind and knowledgeable. The check arrived the day after we sent the forms in, the whole process took less than a week and my mom had some money to put in the bank. I think my stepdad would be pleased with that. Overall great experience, I highly recommend them. Special thanks to Jim!

March 15, 2023
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Rated 4 out of 5 stars

Easy to work with

Easy to work with. Jim is a great guy. Process took about 2 weeks. We had some hiccups with my bank placing a hold on the check. My only recommendation is to offer clients a wire transfer option, certified check, or an online funding option which Jim did mention they were working on. My bank placing the hold was not AllCars fault, but did delay the process a bit unnecessarily.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

I was clueless and now I am carless with a check!

I contacted several companies about buying my Mom's 2009 Toyota Camry. Allcars had the best offer and Angel was awesome. I have never bought or sold a car in my life and Mom died in December. I am finding out what things she still had to teach me and this is one.

But Angel walked me through it all from start to finish. It took about a week to pick up the car, but I had already been paid and we have had a lot of rain. I told him thank you for his help after they picked up the car today and he thanked me as well.

I had a pretty complicated situation with a succession of deaths where nobody had fixed the registration and they told me they would handle it.

I would recommend using this company if you have a car you need to sell and don't want to use it for a trade in.

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

I had a great experience selling my car…

I had a great experience selling my car to Allcars. Jim was extremely helpful and professional. He efficiently guided me through the entire process and the whole transaction went very smoothly. My car was fully inspected and Jim extended an offer right after which I accepted. I promptly received a check in the mail and they picked up my car a few days after. I highly recommend Allcars.com.

February 23, 2023
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Rated 5 out of 5 stars

outstanding customer service

It was a painless experience selling my car it took less then 24 hours the offer was outstanding and Jim was amazing -just wanted to say thanks Jim keep up,the great work -John Christopher -Boston Ma

January 20, 2023
Unprompted review
Rated 5 out of 5 stars

Cellina at Allcars.com made it easy to sell my vehicle.

Cellina at Allcars.com made it easy to sell my vehicle. The process was fast and easy. The whole transaction from start to finish only took about 5 business days. Look forward to doing business with you in the future Allcars.com. Thank You Cellina for the amazing work!

Cody Gaines

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Professional Folks

Reached out to several companies. Either offer was insulting; no offer; or I’d have to drive the vehicle to them.

Allcars was solid. I worked with Jim who was great. I called at least 4/5 times with questions and he picked up on first ring every time.

Inspection and pick up was easy.

Highly recommend.

January 27, 2023
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Rated 5 out of 5 stars

Great sales representative.

Vinny was very patient and knowledable of how it all works with selling a car remotely and online. He worked out all the details to have the car picked up as I was feeling a little hesitant.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Smooth and Easy

Jim made selling my 2012 Camry much smoother and easier than I expected. From start to finish the transaction was complete in just a few days. I would definitely recommend Allcars.com to anyone.

December 13, 2022
Unprompted review

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