Allergy London Reviews 317

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

The rudest reception staff I have ever experienced! At a private clinic the least you expect is a polite and friendly person behind the desk. I have delt with 3 reception/ admin staff and they are so... See more

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Rated 5 out of 5 stars

A fabulous team. My daughter has been under their care for over a year on the cashew OIT programme. Prof Fox also helped hugely with her asthma and eczema when she was younger. My son has now started... See more

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Rated 5 out of 5 stars

We so appreciated Dr Fox's kind, compassionate and highly knowledgeable approach. He has helped us get control of our son's eczema for the first time ever and we now have a clear plan for managing his... See more

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Rated 5 out of 5 stars

Absolutely first class care and diagnosis for my daughter. No messing around, first consultancy, diagnosis and immediate treatment along with long term immunotherapy plan. Total professionals ! Don’t... See more

Company replied

Company details

  1. Allergist

Written by the company

Allergy London is a specialist allergy clinic providing allergy testing and for babies, children and adults.


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4.4

Excellent

TrustScore 4.5 out of 5

317 reviews

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Rated 5 out of 5 stars

Very happy with the advice provided by…

Very happy with the advice provided by Dr Fox. He was so lovely and welcoming and made my daughter feel immediately at ease.

June 19, 2024
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Rated 5 out of 5 stars

Follow up appointment

Second time visiting dr fox and his team for a follow up appointment for my son. Very happy with the advice and treatment plan in place, he’s helped keep my son’s eczema under control and I have a clear plan on how to help my son’s allergies moving forward. Everyone very friendly and skin allergy test was done with care and my son didn’t flinch. Thank you

June 11, 2024
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That's great to hear thank you for sharing that.

Rated 5 out of 5 stars

The best team

My now 3yo has been under Prof. Fox (and team) care since he was 6mo and we are very grateful for their guidance, support and care during this time. We navigated through multiple allergies and more recently have started OIT for peanuts.
I can't recommend them highly enough, without their help my son would not have the quality of life he has, being able to eat everything (but peanuts for now).

May 28, 2024
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Rated 5 out of 5 stars

Brilliant team

The team are brilliant and I would highly recommend them. My son has done peanut desensitisation with them. When he first started he was one of the most sensitive-to-peanuts children they had seen in the program. He is now able to consume 1.5 peanuts, which is amazing progress and means he is much safer when we go out. Professor Fox, Dr David and Nurse Victoria are all incredibly helpful, pro-active and flexible with suggestions and troubleshooting - our family is immensely grateful to them for all their help and support.

May 2, 2024
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Rated 4 out of 5 stars

Oit peanut and sesame - great experience

My two year old did OIT for peanut and sesame at the clinic, mostly with Victoria - who is absolutely brilliant
My son loved going to the clinic, never felt medical at all
You do have to provide all the food, in the case of Dr Mass you are asked to prep the stuff yourself and then they check on the child twice and send you home 1h later.
We paid £6.5k, so about £900 per appointment
Was it worth it? Yes for our peace of mind but ridiculous expensive!
Wish more doctors were offering this so that the prices can be affordable otherwise only middle and upper class can do it

May 1, 2024
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Rated 5 out of 5 stars

My son has been seen by Professor Fox…

My son has been seen by Professor Fox numerous times - his advice is always spot on. He has helped guide us through some difficult episodes with my son's condition and we don't hesitate to contact him - he's responsive and always gives excellent care and attention. Thank you

April 8, 2024
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Rated 4 out of 5 stars

From our arrival at reception through…

From our arrival at reception through to seeing Dr Mass & the assistant Nicky I believe, everyone was so friendly & welcoming. Dr Mass was very thorough with us, and tested other areas just to be sure. Can definitely recommend Allergy London.

April 9, 2024
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Rated 5 out of 5 stars

Amazing

After such a horrendous time with my son having an 'unknown allergy' which resulted in several uses of an epi pen and many hospital appointments, we finally came to see Dr Mass and Prof Fox and I can't thank them enough for the level of care we received. Finally we had a diagnosis of exercise induced anaphylaxis which we certainly would never have known about had we not made this appointment! The ongoing care and treatment has been amazing and even though I've not personally met Victoria, we've exchanged many emails regarding my son's medication etc and she has too been wonderful and extremely caring. Would highly recommend. Thank you all so much for making a massive difference to our lives

September 12, 2023
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Rated 5 out of 5 stars

Highly recommend Dr Fox and the team

Highly recommend Dr Fox and the team, they have been so helpful with our daughter. Kind and informative, thank you all!

February 24, 2024
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Reply from Allergy London

Thank you so much for sharing your positive experience.

Rated 5 out of 5 stars

What a brilliant experience with…

What a brilliant experience with Professor Fox. Made the whole experience go so smoothly and provided great comfort to my little 9 year old boy

February 21, 2024
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Rated 5 out of 5 stars

A fabulous team

A fabulous team. My daughter has been under their care for over a year on the cashew OIT programme. Prof Fox also helped hugely with her asthma and eczema when she was younger. My son has now started pollen desensitisation. At every appointment they have been efficient, professional, friendly and reassuring. Dr Mass and Victoria are absolutely brilliant. The admin staff are so friendly and efficient too. We are very grateful for the care our children have received.

January 26, 2024
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Rated 5 out of 5 stars

Very good service

Very good service! The staff were lovely. Sorted out my allergy!

January 3, 2024
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Rated 5 out of 5 stars

Absolutely first class care and…

Absolutely first class care and diagnosis for my daughter. No messing around, first consultancy, diagnosis and immediate treatment along with long term immunotherapy plan. Total professionals ! Don’t go anywhere else! My daughter’s breathing was so much better after a week of prescribed nasal sprays and she could actually breathe through her nose not her mouth!!

January 4, 2024
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Reply from Allergy London

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Rated 5 out of 5 stars

Absolutely amazing team

Absolutely amazing team. Cannot recommend them enough. Every single member of the team is fantastic. Prof Fox, Dr Mass and team are world class. Wish we found them sooner.

January 5, 2024
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Rated 5 out of 5 stars

Cannot recommend Prof Fox and Dr Mass…

Cannot recommend Prof Fox and Dr Mass enough. They are both personal and pragmatic. For the past 5 years or so, they have been providing tailored support in our ongoing management of our children’s allergies. It is clear that this practice is a leader in their field of expertise.

September 26, 2023
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Rated 5 out of 5 stars

Peanut OIT

Our son has now been in the care of Prof. Fox, Dr. Mass and Victoria for just over 2 years, a lovely team! We are very pleased with our son's experience and progress with the peanut oral immunotherapy. We watched him happily eat 25 peanut M&M's at his last food challenge without a reaction!

September 14, 2023
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Rated 5 out of 5 stars

Fantastic

Prof. Fox was the second allergist we saw privately for my daughter and both my husband and I wished we'd gone to him first - his advice is clear and reasoned. Our 2 yr old daughter with multiple food allergies has now been under his care for almost 18 months and in that time we have significantly expanded her diet after multiple successful food challeges (some we were avoiding due to previous reactions to foods where she has now outgrown that allergy, others because of panel SPTs carried out by other doctors that should have never been ordered). We've successfully ccompleted Fox's desensitisation for peanut and are over half way through the same for sesame and cashew / pistachio. Knowing our daughter can safely consume those foods in small amounts has massively reduced our anxiety and I'd recommend it to anyone. Victoria and Dr Mass are a joy to see every 2 weeks - we couldn't speak more highly of the team.

August 1, 2023
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Reply from Allergy London

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