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Alleviate Financial Solutions Reviews 3,289

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,421 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach. The overall service is often described as excellent, with consumers appreciating the efficiency and ease of their experience, along with a user-friendly process. However, some customers also noted issues with payment processes, specifically concerning service fees and the allocation of monthly payments, leading to confusion and dissatisfaction regarding the actual amount paid to creditors versus company fees. A few other people also felt that the company's actions did not align with initial promises, resulting in a worsening debt situation or unexpected credit limit reductions.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers frequently highlight specific... See more

Service

People report positive experiences with service, often highlighting the professional, speedy, and kind... See more

User experience

Clients share positive opinions on user experience, highlighting that the process is simple, easy to... See more

Payment

Reviewers mention ambiguous feedback about payment. Some customers report dissatisfaction, citing issues like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alleviate took a huge load off me by helping with my debt! I just couldn't get ahead. I have never had such professional, speedy, and kind service! All staff are thorough and always willing to listen... See more

Company replied

Rated 5 out of 5 stars

London was super patient and seemed knowledgeable about the process. He was able to answer all of my questions and ensure I understood each step. The entire process was easy, and fairly quick. It to... See more

Company replied

Rated 5 out of 5 stars

Hoping the complete experience will be great. Will have to write another review midway through the program and at the end. The process so far has been fairly easy. The understanding and the mechanics... See more

Company replied

Rated 5 out of 5 stars

The whole entire process was so easy with Alleviate with Tamara's assistance. She was congenial, courteous and extremely professional but above all personable. I answered her questions truthfully an... See more

Company replied


Company details

  1. Debt Relief Service

Written by the company

Alleviate Financial Solutions helps people who are in debt, resolve their debts so that they can have financial freedom once again.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The agent was very informative.

The agent was very informative. Made sure I understood the process.Answered my questions.

April 28, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thanks for sharing, Donovan! We’re glad your agent could answer your questions and ensure you felt confident throughout the process. We’re always here if you need anything.

Rated 5 out of 5 stars

The agent I dealt with ,Michael Mina.

The agent I dealt with ,Michael Mina., was awesome. He was considerate kind and he explained all the questions I asked in good detail where I understood everything I couldn’t have asked for a better experience and if this pays out like I think it’s going to then I will definitely definitely tell other people about your company alleviate thank y’all. l

April 20, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Kathleen, we’re so happy to hear Michael was able to thoroughly answer your questions and make your experience a great one! We’ll be sure to share this with the team, and we’re always here if additional questions arise.

Rated 5 out of 5 stars

Great Job!

Dominic did a great job and was very persistent!!!!!

April 28, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thank you for sharing, Charmain! We’re glad Dominic could provide a positive, supportive experience and help guide you forward. We’re excited to follow your progress and are always here to help.

Rated 5 out of 5 stars

Easy to understand affordable and makes…

Easy to understand affordable and makes sense

April 28, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Glad it all made sense, Tim! We’re even happier to hear it was affordable and truly appreciate you sharing your feedback.

Rated 5 out of 5 stars

Alex was a helpful person

Alex was a helpful person. I'm happy to be helped with my problems.

April 28, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Ronald, we’re glad Alex could help and truly appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

I thought the video was very thorough…

I thought the video was very thorough and went over everything I needed to know.

April 28, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

We’re happy to hear the video was helpful, Jill! Our team looks forward to supporting you throughout your debt‑free journey and are always available if you need assistance.

Rated 5 out of 5 stars

Great service

Great service. Made me feel very comfortable with my financial future.

April 28, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Eugene, knowing we helped you feel confident about your financial future means everything to us. We’re glad you received the level of service we strive to provide and truly appreciate your feedback.

Rated 5 out of 5 stars

Alleviate is on top of his game

April 28, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Ailin, we truly appreciate your kind words and are grateful to be the team supporting you as you work toward your goals. Thank you for sharing your experience with us!

Rated 5 out of 5 stars

The representative name Alder

The representative name Alder Andre’s
Customer Service is great! Very informative and caring

April 28, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Service is at the core of what we do, and we truly appreciate hearing that your experience met that standard.

Rated 5 out of 5 stars

Everyone was professional

Everyone was professional, which made all the different step scope very smoothly. Thank you again.

April 27, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Happy to hear it, Joseph! We’re glad we could help and look forward to supporting you every step of the way on your journey to becoming debt‑free.

Rated 5 out of 5 stars

My agent is great

My agent Joshua is great , he is so nice and friendly, helpful and understanding. He helping me get through this.
I am praying that this is the right way to help me to get through this.

April 26, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thank you for taking the time to share, Sandra! We’re glad Joshua could help you move forward and truly appreciate your feedback.

Rated 5 out of 5 stars

Adam I CANT THANK YOU ENOUGH

Adam.. got to me on a personal level.. made great conversation and made this whole process feel easy and enjoyable. He deserves CEO! ❤️

April 26, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Dakota,

We can’t thank you enough for your feedback! We’re happy Adam could guide you through the process with clarity and ease. Wishing you continued success.

Rated 5 out of 5 stars

Jose Martinez was very intelligent

Jose Martinez was very intelligent. He knows how to explain In a simple way inorer for me to understand. I’m hoping that I won’t regret to join in your program

April 7, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thank you for the kind feedback, Divina! We’re happy Jose could provide clarity and helpful guidance. Best wishes as you continue your journey.

Rated 1 out of 5 stars

False & Misleading

I was mislead and lied to. They told me 2 to 3 months then after 3 months went by now they are telling me 5 to 6 months. All I do is paying for fees that I haven't seen any action from their end. I will not recommend them at all for mislead and lying to me about what they will do. They are not trustworthy at all.

April 26, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thank you for your feedback, Jynie.

We sincerely regret any frustration you may have experienced and appreciate the opportunity to address your concerns. While initial settlements often occur within the first six months of the program, timelines can vary as each situation is unique. At this time, funds are being accrued and accounts are being positioned for negotiation. To clarify, Alleviate has not assessed any fees, as no settlement has been finalized or approved. The only fees applied have been from your third-party custodial account administrator and your optional third-party legal service provider. We understand that you have since spoken with a member of our leadership team to further discuss your concerns. We appreciate your patience and remain committed to supporting you throughout this process.

Rated 5 out of 5 stars

Jason was awesome

Jason was awesome! He explained everything and put my mind at ease. Jason was very professional yet had a good sense of humor. Thank you Jason!

April 24, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thanks for stopping by, Debra! We truly appreciate your feedback and are so glad Jason could walk you through the details—adding a few laughs along the way made it even better.😊

Rated 5 out of 5 stars

STRESS RELIEF!!

The experience I had was soo welcoming!! My representative was so helpful and nice!! Gave me options and the pro and con of each option! I am just getting started, but I already know this is going to be obtainable to be debt free!

April 23, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Angela, hearing that we were able to bring you some relief truly means a lot to us. We’re so glad your rep could help walk through the pros and cons of each option. Wishing you all the best on the journey ahead.

Rated 5 out of 5 stars

When speaking to Mark

When speaking to Mark, he explained how the program works. It was easy to understand and what to be expected. Thank you Mark for making easy for me to decide to go ahead a do this.

April 23, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thank you for sharing your experience, Betty! We’re thrilled to hear Mark took the time to explain every detail and helped make the next steps feel easy and straightforward.

Rated 5 out of 5 stars

Very patient personnel

April 23, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Just as it should be, Janice! We're grateful to be a part of your debt free journey and are always a call away if you need anything.

Rated 4 out of 5 stars

The customer service was excellent

The customer service was excellent. Although the process was a bit stressful at times, Blake made everything straightforward and easy to understand.

April 23, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Lakecha, we know this process can feel stressful at times, and we’re so glad Blake was able to simplify things and provide a clear, straightforward experience.

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