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Alleviate Financial Solutions Reviews 3,291

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,429 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being supportive, helpful, patient, and respectful, often highlighting their ability to explain complex processes clearly and answer all questions thoroughly. The service is consistently described as professional, speedy, and kind, with many appreciating the personalized approach and the ease of getting their finances in order. Reviewers also found the user experience welcoming and straightforward, making them feel comfortable and confident about their financial journey. However, some people were dissatisfied with the payment process, noting issues where not all debts were included in the program or unexpected fees were charged. There were also concerns about accounts being reported to credit bureaus despite being in the program, and difficulties getting clear answers or assistance with their accounts.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising representatives for being... See more

Service

Customers had positive experiences with service, often describing it as professional, speedy, and kind, with... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting how informative and... See more

Payment

Customers consistently note ambiguous experiences with payment, with some finding better options to settle... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went through so many of these relief programs, this the 2nd time I went to this company it's because I only had to deal with one person promise me two years I should be done. Jay Hunger the best, se... See more

Company replied

Rated 5 out of 5 stars

Mr. Christopher Acholonu was very helpful in helping me try to get a better understanding/deal for my debt relief. He was very supportive, helpful, patient, respectful and not pushy. Thanks, again and... See more

Rated 5 out of 5 stars

Alleviate took a huge load off me by helping with my debt! I just couldn't get ahead. I have never had such professional, speedy, and kind service! All staff are thorough and always willing to listen... See more

Company replied

Rated 5 out of 5 stars

London was super patient and seemed knowledgeable about the process. He was able to answer all of my questions and ensure I understood each step. The entire process was easy, and fairly quick. It to... See more

Company replied


Company details

  1. Debt Relief Service

Written by the company

Alleviate Financial Solutions helps people who are in debt, resolve their debts so that they can have financial freedom once again.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very patient personnel

April 23, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Just as it should be, Janice! We're grateful to be a part of your debt free journey and are always a call away if you need anything.

Rated 4 out of 5 stars

The customer service was excellent

The customer service was excellent. Although the process was a bit stressful at times, Blake made everything straightforward and easy to understand.

April 23, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Lakecha, we know this process can feel stressful at times, and we’re so glad Blake was able to simplify things and provide a clear, straightforward experience.

Rated 5 out of 5 stars

I greatly Appreciate Craig Vercnocke…

I greatly Appreciate Craig Vercnocke assisting me with this.
Craig explained everything to me very well and he made me feel very comfortable disclosing information to him.
He was very pleasant and I really felt like this was the right time to get this done.
I wish him much continued success with your company
Thank you
RMC

April 24, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Renee, we’re pleased to hear Craig was able to walk you through the details and help find a solution tailored to your needs. Thank you for sharing how it went, and best wishes as you move forward!

Rated 5 out of 5 stars

Derek Porter: The Man With A Plan

Working with Derek was soooo easy and enjoyable. He walked me through the process of what he could do for and exactly how it worked. One of my best phone calls ever!

April 24, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Ephraim, hearing this was one of your best phone calls ever truly means so much to us! We’re thrilled Derek made the process feel easy and enjoyable, and that he could clearly walk you through how everything works.

Rated 5 out of 5 stars

I loved talking with Joshua Ordonaz

I loved talking with Joshua Ordonaz, he was pleasant, polite and explained everything so well, and I believe him when he said I can do this!!

April 22, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Debra, we love hearing how it went and are so happy Joshua was able to provide such a positive experience. We believe in you and look forward to supporting you every step of the way. 💪🏻

Rated 5 out of 5 stars

I felt absolutely cared for and…

I felt absolutely cared for and received viable information. 👍😬

April 20, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Becky, we’re so glad you felt absolutely cared for! We look forward to supporting you every step of the way, and we’re always here if you have questions or concerns.

Rated 2 out of 5 stars

not happy

i’m still waiting for a gentleman named Jason to call me back. He had made an appointment with me last night 8 o’clock my time 5 o’clock his time never received a phone call. He was supposed to help me with the website to get things started still waiting to hear from him at this point I’m wondering if it was just a hoax

April 21, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thank you for your feedback, Carl.

We regret any disappointment and appreciate the opportunity to assist. Now that you’re enrolled, please know you have a dedicated team here to support you. Our records show we attempted to reach you yesterday, and a member of our management team has been assigned to follow up. Please keep an eye out for their call. We look forward to connecting with you.

Rated 5 out of 5 stars

Every was quick and easy yes

Every was quick and easy. Your agent was very helpful in getting everything set up. Really appreciated his help.

April 21, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Raul! We’re so glad the agent was able to assist quickly and get everything set up for you. We’re always here to help.

Rated 4 out of 5 stars

Chris is super friendly

Chris is super friendly, professional and put me at ease with the decision I made.

April 21, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Cindy, we’re so glad Chris was able to help you feel comfortable with your decision. Thank you for sharing, and we’re wishing you all the best moving forward!

Rated 5 out of 5 stars

Great customer service

Great choice Lisa was great

April 22, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Service is at the heart of everything we do and we couldn't be happier to hear Lisa provided a great experience! Thanks for sharing how it went!

Rated 5 out of 5 stars

Felt like I was in good hands

Felt like I was in good hands

April 17, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Music to our ears, Anthony! Thank you so much for sharing how it went.

Rated 1 out of 5 stars

Total scam and they made it like they…

Total scam and they made it like they were giving a loan

December 23, 2025
Unprompted review
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Reply from Alleviate Financial Solutions

Thanks for reaching out again, Shad. We understand your concerns and want to clarify any confusion. We are a debt settlement company that works with a third‑party lender, and loan options are only available to apply once specific eligibility requirements are met. Since enrollment is required for eligibility, we’re happy to assist if you have additional questions or would like more information.

Rated 5 out of 5 stars

Ali was very helpful

Ali was very helpful. He was very clear in his explanations of the program.

April 20, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Trish, we’re happy Ali could help and we’re excited to support you as you work toward a debt‑free future. If you need anything along the way, we’re always here!

Rated 5 out of 5 stars

Excellent Service and very…

Excellent Service and very knowledgeable about the process! I got that warm fuzzy feeling of being in good hands while dealing with my debt! Look forward to working with them!!!

April 21, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thanks for sharing, Tyler! We’re glad you felt well supported and wish you the very best on the journey ahead.

Rated 5 out of 5 stars

Help received

Extremely helpful and thorough.

April 20, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

James, we're always happy to help and we look forward to all the progress ahead! Thanks for taking a moment to share your experience.

Rated 5 out of 5 stars

Service was so great

Service was so great. Loan Specialist Jose Martinez helped and guided me all through out the process. I was so desperate with all this debt but he found a solution. I really appreciate that. Thank you so much for your help.

April 17, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thanks for sharing how it went, Beth! We’re glad Jose was able to help. Just to clarify, we are a debt settlement company, and we truly appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I had an amazing representative who…

I had an amazing representative who went above and beyond to make sure I understood the entire process. Thank you

April 21, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Kia, we’re always happy to help and so glad to hear your representative went above and beyond to make sure you clearly understood the process.

Rated 5 out of 5 stars

Lauren was super!

April 20, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Happy to hear that, Linda! We look forward to supporting you on your debt‑free journey and are always just a call away if you need anything

Rated 5 out of 5 stars

Evan Friesen was very helpful and…

Evan Friesen was very helpful and informational . Appreciate his help

April 21, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Barbara, we're glad Evan was able to help and we really appreciate your feedback! Thanks for sharing how it went.

Rated 5 out of 5 stars

The representatives made my experience…

The representatives made my experience great

April 21, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

We're thrilled to hear that and are always happy to help! Thanks so much for taking a moment to share your experience.

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