It did not demand a mobile phone number halfway through the purchase process. Make it very difficult to get past the help bot and make the ridiculous excuse that it was necessary for two factor protec... See more
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Fairly straight forward Buildings & Contents quote and processing. But lots of options available which made it a little more complicated
Don't know how but I managed to complete everything with no drama which is not usual for me. Pleased with the experience.
Straight forward process for car ins with better benefits than other providers at time of renewal this month
Company details
About Allianz Insurance
Written by the company
Car insurance
With our award-winning Allianz Car Insurance, you’re in control. You manage your policy yourself
online, so it’s fast, flexible and you can make changes without admin fees. Our Allianz level of car
insurance is rated 5* by defaqto, their highest product rating, and has been awarded a Which? Best
Buy 2025.
Home insurance
Like our car insurance, with Allianz Home Insurance you manage your policy yourself online and we're
only a phone call away if you need to claim. Our Gold and Silver home insurance is rated 5* by
defaqto, their highest product rating.
Since 1890, all around the globe, we’ve been working hard to secure people’s lives and to prepare our customers for everything life has to offer.
We’re ranked by Interbrand as the world’s #1 insurance brand and the leading global insurance and asset management brand by Brand Finance Global 500.
As one of the largest general insurers in the UK, we operate under a range of brands, including Allianz, Pet Plan, LV= and Britannia Rescue.
Contact info
United Kingdom
- allianz.co.uk
4.3
Excellent
42K reviews
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Experience good
Don't know how but I managed to complete everything with no drama which is not usual for me. Pleased with the experience.
August 6, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
couldn't untick the automatic renew…
couldn't untick the automatic renew button, don't want to auto renew, very annoying!
August 6, 2026
Reply from Allianz Insurance
Hi Jason, Thanks for leaving us a review - I’m sorry to hear about your issue. To help us put this right, please email digitalhelp@allianz.co.uk with your full name, address and vehicle registration along with a summary of what happened. One of us will look into this for you and get back to you as soon as possible.
Thanks. The Allianz Online Team
Really easy to use
August 6, 2026
Easy system to use and very competitive…
Easy system to use and very competitive prices
August 6, 2026
smooth enough
August 6, 2026
Insurance renewal.
Very easy and straightforward to use. Nice and quick too. With clear information also.
August 6, 2026
Quick and easy
August 6, 2026
Straight forward
August 6, 2026
GOOD and straightforward.
August 6, 2026
Communication good
August 6, 2026
Great value for money car insurance
Great value for money car insurance
Straightforward online purchase process
August 6, 2026
I logged in to review a renewal quote…
I logged in to review a renewal quote for my car. I made a contact detail change to my information correcting my phone number. I did NOT make any changes to my House buildinds and contents policy. However I got an email stating I had successfully made updates to my House policy? This incoreect and misleading/concerning.
Other than this I have always had a good experience with the Online policy initiation/renewal process at Allianz Online.
June 8, 2026
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