Alliette Reviews 

39
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Very happy with my experience and the deal that was being offered at the time so I paid for three necklaces but received five. The material seems solid, great quality for every day wear.

Rated 1 out of 5 stars

I placed my order three weeks ago and have not received any updates since the payment. I have tried reaching out three times already (via e-mail and their website), but have not received a reply. Eith... See more

Rated 5 out of 5 stars

Olivia was too kind and always responded fast. And always with a solution. Something went wrong with the shipping company as they said I wasn't home at the informed delivery times. Olivia didn't hesit... See more

Rated 5 out of 5 stars

Olivia was simply fantastic. I reached out to customer support to report that one of the products I had ordered was damaged right away, and they didn’t hesitate to apologize and send me a new product... See more

Company details

  1. Jewelry Store

Written by the company

Alliette is a sanctuary for those who seek to embrace their inner magic and express their individuality through thoughtfully designed jewelry.


Contact info

3.6

Average

TrustScore 3.5 out of 5

39 reviews

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3.6

All reviews

(39)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Order has never been shipped

I placed my order three weeks ago and have not received any updates since the payment. I have tried reaching out three times already (via e-mail and their website), but have not received a reply. Either it's very poor cutomer service, or it's a scam. Don't bother ordering from them.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

will keep following the brand

Very happy with my experience and the deal that was being offered at the time so I paid for three necklaces but received five. The material seems solid, great quality for every day wear.

November 3, 2025
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Rated 3 out of 5 stars

I love the charm but....

I love the charm, the moon is beautiful with the details but the chain was very cheap looking and didn't look so good against the charm so I put it on an actual sterling silver chain. The shipping time was longer than expected as well and the updates for the package through whatever uniuni is, didn't update for days and then the package was out for delivery.

July 8, 2025
Rated 3 out of 5 stars

all in all ok!

The chains are larger and longer than I expected – but still very beautiful! The moon locket necklace is a bit tricky to open and close. I’ve decided to keep the order, though I must admit I was hoping for a little bit more overall. The packaging could have been a bit more thoughtfully done as well. That said, the design is truly lovely, and I’m hopeful that the quality will hold up well over time.

June 2, 2025
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Reply from Alliette

Thank you for your honest review Nina.

I'm pleased to hear you are happy with the jewelry pieces on your order <3

Regarding the packaging, I'm sorry to hear that you were hoping for more. If you have the time, I would love to hear more from you on how we could improve our packaging. Please send any feedback, photos help too, to info@alliette.co.uk and I will personally get back to you.

Best, Olivia

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Rated 1 out of 5 stars

I'm extremely disappointed as I ordered…

I'm extremely disappointed as I ordered more than one month ago, and still didn't receive anything. The customer service was also extremely disappointing and inefficient as they answered me once telling me that they'll provide to resend it to me but then they disappeared, stoppta answering my mails and never sent me anything at all....

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

Straight from amazon

I thought i was buying from a little indipendent shop, and then i got a mail from amazon saying that my product has been shipped. What a shame

January 22, 2025
Unprompted review
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Reply from Alliette

Hi Kia, thank you for your review. You are right in believing that you shopped with an independent shop :) We ship internationally and in some cases Amazon offer an effective, trusted delivery service which we use.

Even though the Amazon network delivered your parcel, your order was still from our shop. I hope you understand and enjoy the items on your order :)

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Rated 5 out of 5 stars

Jewelry 5/5 stars

Jewelry 5/5 stars. Customer service 10/5 stars. I love each piece so much. I finally have jewelry that I can plan outfits around. I will DEFINITELY come back to add to my collection.

January 1, 2025
Unprompted review
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Reply from Alliette

Hi Ally, thank you for your review.

Your words are very kind and we greatly appreciate you ordering from our store <3

Best,
Olivia

Rated 5 out of 5 stars

No scam just beautiful jewellery

It took a while to ship but I am very happy with my order. I got what I ordered and it came in a cute packaging. I hope it lasts long but I still need to try it out. I wore the jewellery for like 2 weeks but it still looks great even the ring that comes in touch with water everyday.

November 21, 2024
Rated 1 out of 5 stars

Deceptive Pricing, Shop Elsewhere…

The company is very misleading in the value of the items sold, in particular the Tarot card charms. Im sure they are always running a sale on these items to deceive people into buying more and to give the illusion of quality and value.
These exact items are available through a variety of sellers on Amazon for less than the "sale"price promoted on Alliette. I know because I ordered the same piece from both sites, and they are identical to the finest detail.
Companies like this make it difficult to support small businesses.

November 21, 2024
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Reply from Alliette

Hi Christina, I am very sorry to hear this. Please know we work with a reputable supplier and place orders on a rolling basis to ensure we are stocked in our collection.

We will ask them about other sites selling the same products.

I hope you did, however, enjoy the online shopping journey, packaging and unboxing experience and if needed our customer care level which are all things that are unique to our brand. I also hope you enjoy wearing your necklaces.

If I can help in any way with your order, please e-mail using info@alliette.co.uk

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Rated 5 out of 5 stars

Best costumer service EVER.

Best costumer service EVER.
I bough a necklace that was faulty in the closure and with 2 emials at costum service I now have the replacement shipping.
Shoutout to Olivia that made the experience smooth and human!
THANK YOU!

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service can't get any better

Olivia was too kind and always responded fast. And always with a solution. Something went wrong with the shipping company as they said I wasn't home at the informed delivery times. Olivia didn't hesitate and re-sent the parcel without extra costs. Haven't experienced such a great and friendly customer service in a long time.

November 7, 2024
Unprompted review

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