Everything went well with Allopark (E-Mail Communication, Money transfer, Refund). But three days before the parking would start, the reservation was canceled by "Brussels Park", the chose... See more
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The parking was overall good. A 6/8 minute distance from the airport and they do provide a shuttle. The only inconvenience we had is that they don't provide their phone number on the website nor on th... See more
Our drive back after a long holiday was very nice! Oslam was his name and was incredibly friendly. After a hectic day at the airport being able to be picked up and quickly taken to our car was very ni... See more
Place de parking facile à réserver par internet. Pour la suite à voir au retour du voyage
Company details
About Allopark
Written by the company
Important : Allopark est exclusivement une plateforme de réservation en ligne. Nous ne gérons aucun parking et n’intervenons pas dans leur exploitation. Tous les parkings présents sur notre site sont administrés par des sociétés totalement indépendantes de la nôtre. Notre rôle se limite à vous permettre de comparer facilement les différentes offres disponibles à proximité de votre aéroport et de réserver la place qui vous convient. Comme indiqué dans nos conditions générales, Allopark ne peut donc pas être tenu responsable des litiges rencontrés sur les lieux du parking : pour toute réclamation, veuillez vous adresser directement au propriétaire du parking.
Avec Allopark, réservez votre place de parking près des aéroports en toute simplicité.Allopark est une plateforme de réservation en ligne de parking à proximité des principaux aéroports. Nous sommes spécialisés dans la mise en relation des voyageurs avec les meilleurs fournisseurs de stationnement, vous permettant ainsi de comparer et de réserver une place de parking au meilleur prix en quelques clics seulement.
Nous comprenons à quel point la recherche d'un stationnement fiable, pratique et économique peut être une source de stress avant le départ. C’est précisément pour cela qu’Allopark a été créé : simplifier vos démarches et vous offrir une expérience de réservation rapide, claire et sécurisée. Notre plateforme conviviale vous propose un large choix d’options adaptées à vos besoins et à votre budget, vous permettant de réserver votre place en avance et d’arriver à l’aéroport en toute sérénité.
Avec Allopark, laissez de côté les tracas du stationnement avant votre voyage. Réservez dès maintenant et partez l’esprit tranquille, en sachant que votre véhicule sera entre de bonnes mains.Contact info
142-144 Rue Albert Unden l-2652 Luxembourg, l-2652, Luxembourg, Luxembourg
- +352 20 30 16 07
- info@allopark.com
- allopark.com
4.2
Great
5K reviews
Replied to 84% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not clear where to enter the parking
Not clear where to enter the parking, the employee was literally screaming at us because we parked at the wrong place. Multiple other drivers were also lost, so you can see it is not just us.
August 14, 2025
Reply from Allopark
Hello,
We are sorry to hear about the difficulties you experienced. We would like to clarify that AlloPark is solely an online booking platform and we do not manage the parking or its staff.
We encourage you to post your review on the Trustpilot page of the parking facility, so that your feedback is directly visible to the manager and appropriate action can be taken.
Best regards,
The AlloPark Team
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The drive abandonnés us
The driver abandonned us. We almost missed our flight. We had to park our car at the Zaventem parking lot with extra cost.I have ask for reembursment but nobody ever replied.I definitely not recommend. I am extremely désappointement.
August 12, 2025
Reply from Allopark
Hello,
We are sincerely sorry for the situation you experienced. We were absolutely not aware of this incident with the parking.
Please contact us by email at support@allopark.com
so that we can review your case and assist you as best as possible.
Best regards,
The AlloPark Team
I cancel my reservation 1 day before…
I cancel my reservation 1 day before departure bécause m’y holidays was cancelled.
I m waiting for a refund ….
August 10, 2025
Reply from Allopark
Hello,
We understand your situation and are sorry for the inconvenience. However, as stated in our terms and conditions, without cancellation insurance, we are unfortunately unable to process a refund.
We appreciate your understanding.
Best regards,
The AlloPark Team
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I booked parking but I didn’t go I…
I booked parking but I didn’t go I wanted money but I don’t receive yet
August 4, 2025
Reply from Allopark
Hello,
We are sorry for the inconvenience.
To process your refund, please send your request by email to support@allopark.com. Once we receive your request, we will take care of issuing the refund promptly.
Best regards,
The AlloPark Team
Parking doesn't open gate, nobody answered on phone number
I was there in time when I reserved and nobody is not being there,I call on phone but nobody answered, Almost missed my flight,And still don't have answer what happened,I pay reservation,i still don't back my money,
August 10, 2025
Reply from Allopark
Hello,
We are sincerely sorry for the inconvenience you experienced with the parking and fully understand the stress this may have caused, especially regarding your flight.
After verification, we can confirm that your reservation has been fully refunded.
If you have any questions or would like a follow-up, please contact us by email at support@allopark.com, and we will be happy to assist you.
Best regards,
The AlloPark Team
This is truly theft ..
Fifteen minutes after booking the parking lot, I realized my flight was already in Zaventem. So, I made a mistake. I then canceled my reservation. I sent an email explaining my flight details and situation, but I haven't received a refund. This is truly theft
..
August 8, 2025
Reply from Allopark
Hello,
We understand your situation and regret the inconvenience caused. Unfortunately, as stated in our terms and conditions, without cancellation insurance, we are unable to accept refund requests.
Thank you for your understanding.
Best regards,
The AlloPark Team
The parking we booked and paid for was…
The parking we booked and paid for was full when we arrived on the day we had our plane at Charleroi airport!!
August 10, 2025
Reply from Allopark
Hello,
We are sincerely sorry for the issue you experienced with the parking.
We would like to confirm that your reservation has been fully refunded. If you would like to follow up on your refund, please contact us by email at support@allopark.com.
Best regards,
The AlloPark Team
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Will Use Everytime we fly from here.
Our drive back after a long holiday was very nice! Oslam was his name and was incredibly friendly. After a hectic day at the airport being able to be picked up and quickly taken to our car was very nice. Our car was also fine the whole time in a locked parking lot.
August 6, 2025
zero, nul
nul, nul, nul, le jour j j’appelle la société qui m’informe que ma réservation a été annulée faute de place. je n’ai reçu aucune information et me retrouve dans l’urgence 2 heures avant mon avion. dans l’obligation de prendre un parking plus cher avec un stress maximal
zero, zero, zero, on the d day I called the company who informed me that my reservation had been cancelled due to lack of space. I received no information and found myself in an emergency 2 hours before my plane. Forced to take a more expensive parking space with maximum stress
August 10, 2025
Reply from Allopark
Merci pour votre retour. Nous comprenons votre remarque et tenons à apporter une précision importante :
👉 Allopark n’exploite pas les parkings.
Nous sommes une plateforme de comparaison et de réservation qui vous permet de trouver facilement le meilleur parking au meilleur prix.
Votre avis semble concerner la prestation du parking en lui-même. Pour être juste vis-à-vis de notre service, pourriez-vous s’il vous plaît évaluer Allopark en tant que plateforme (simplicité de réservation, clarté des prix, rapidité, etc.) ?
Cela nous aiderait énormément à progresser et à donner aux futurs voyageurs une image fidèle de notre rôle.
🙏 Merci d’avance pour votre compréhension et, si vous le souhaitez, vous pouvez modifier votre avis afin de refléter votre expérience avec Allopark plutôt que celle du parking choisi.
À bientôt,
L’équipe Allopark
Everthing was fine
Everthing was fine. Only the way to the airport we waited a little….but all in all good
August 5, 2025
Had to wait for 1 hour to get picked up…
Had to wait for 1 hour to get picked up from the airport. Could've walked to the parking and been there faster.
On the first flight it was ok, nice guy.
And its cheap.
August 8, 2025
Reply from Allopark
Merci pour votre retour. Nous comprenons votre remarque et tenons à apporter une précision importante :
👉 Allopark n’exploite pas les parkings.
Nous sommes une plateforme de comparaison et de réservation qui vous permet de trouver facilement le meilleur parking au meilleur prix.
Votre avis semble concerner la prestation du parking en lui-même. Pour être juste vis-à-vis de notre service, pourriez-vous s’il vous plaît évaluer Allopark en tant que plateforme (simplicité de réservation, clarté des prix, rapidité, etc.) ?
Cela nous aiderait énormément à progresser et à donner aux futurs voyageurs une image fidèle de notre rôle.
🙏 Merci d’avance pour votre compréhension et, si vous le souhaitez, vous pouvez modifier votre avis afin de refléter votre expérience avec Allopark plutôt que celle du parking choisi.
À bientôt,
L’équipe Allopark
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I paid 5 euros more for better service …
I paid 5 euros more for better service but at the parking they told me there was nothing like that. I had also to pay at my arrival 10 euros extra.
The service was OK and in due time.
August 7, 2025
Reply from Allopark
Merci pour votre retour. Nous comprenons votre remarque et tenons à apporter une précision importante :
👉 Allopark n’exploite pas les parkings.
Nous sommes une plateforme de comparaison et de réservation qui vous permet de trouver facilement le meilleur parking au meilleur prix.
Votre avis semble concerner la prestation du parking en lui-même. Pour être juste vis-à-vis de notre service, pourriez-vous s’il vous plaît évaluer Allopark en tant que plateforme (simplicité de réservation, clarté des prix, rapidité, etc.) ?
Cela nous aiderait énormément à progresser et à donner aux futurs voyageurs une image fidèle de notre rôle.
🙏 Merci d’avance pour votre compréhension et, si vous le souhaitez, vous pouvez modifier votre avis afin de refléter votre expérience avec Allopark plutôt que celle du parking choisi.
À bientôt,
L’équipe Allopark
We had to pay 10 euro extra because we…
We had to pay 10 euro extra because we where with 3 people in the car!
What was said in the rervation
July 20, 2025
Reply from Allopark
Hello,
Please note that any additional fees related to the number of passengers, vehicle size, or other options are clearly indicated in the "Important Information" section of the parking listing before booking, and are also included in your booking confirmation.
This information ensures full transparency for our customers.
Best regards,
The AlloPark Team
The concrete on the parking is SHIT…
The concrete on the parking is SHIT make sure you got an offroad vehicle to park there !
August 8, 2025
Reply from Allopark
Hello,
We are sorry that the parking surface did not meet your expectations.
We would like to clarify that AlloPark is solely an online booking platform and we do not manage the parking or its maintenance.
To ensure your feedback is addressed, we encourage you to post your review on the Trustpilot page of the parking facility, so that the manager can take appropriate action.
Best regards,
The AlloPark Team
because the shuttle is free for one…
because the shuttle is free for one person instead of three. This was not specified before placing the order.
August 13, 2025
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Friendly people.
Friendly people.
Well organised.
Had to wait 20 minutes for the shuttle to bring us to the airport.
August 5, 2025
not satisfied for the price paid
I had to wait for 45 minutes at the airport until pick-up. My car was also very dirty after 5 days at the car park because of white stuff from trees or something else that I don't know.
August 3, 2025
Reply from Allopark
Hello,
We are sorry that you experienced these issues upon your return. We would like to clarify that AlloPark is solely an online booking platform and we do not manage the parking or its staff.
To ensure your feedback is addressed, we encourage you to post your review on the Trustpilot page of the parking facility, so that the manager can take appropriate action.
Best regards,
The AlloPark Team
Great driver with patience and…
Great driver with patience and understanding. Quick en safe!
August 3, 2025
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