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Allsecurityequipment Reviews 388

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting helpful and knowledgeable staff who provide excellent communication. Many found the ordering process easy and appreciated the quick delivery of products, which often arrived well-packaged and in perfect condition. Reviewers also found the prices competitive, often lower than other distributors, and were pleased with the quality of the products received. However, some customers experienced issues with shipping times, with deliveries taking longer than expected or lacking clear tracking information. A few people also felt that the shipping costs were too high, especially for smaller items. Additionally, some reviewers reported difficulties with technical support or receiving responses to their inquiries, and a small number of orders had missing items or incorrect products.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Some customers praise the quality of products, describing... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers found the ordering process... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many reviewers praise the quick shipping, timely... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the fair pricing, great selection, and... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality OEM product was shipped. It took longer to ship than I would have liked. When I ordered the wrong circuit board for my gate, I was instructed on how to return it. It took longer than I would h... See more

Company replied

Rated 4 out of 5 stars

I just spoke with your returns department. The gentleman was NOT helpful at all. The order I received was correct. When I went to install it for my customer I realized the old cable was damaged.... See more

Company replied

Rated 4 out of 5 stars

Was fine. Had a problem getting it ti work. Hooked up wires, would not engage. Eventually figured it out. Red wire pin was corroded. Would have been easier with directions telling me that the old co... See more

Company replied

Rated 5 out of 5 stars

Ordered on Sunday afternoon, received the following Wednesday (3days later). Exactly as ordered. This is an excellent company. Second order in last couple of months including a dual LA500 Liftmaster g... See more

Company replied


Company details

  1. #17 of 19 best companies in Security Equipment Store
  2. #4 of 5 best companies in Fence Supply Store
  3. #1 of 2 best companies in Garage Equipment Wholesaler
  4. #5 of 6 best companies in Hardware Accessories Store

Written by the company

All Security Equipment is a leading international wholesale security equipment store and supplier of security solutions. We provide top-quality parking equipment, gate operators, magnetic locks, door access control, gate access control, security systems supplies, and accessories. We're your one-stop-shop for all security equipment, access control equipment, and automatic gate openers, offering first-class customer service and competitive wholesale pricing. We are proud members of the AFA American Fence Association and the SIA Security Industry Association.


Contact info

4.1

Great

TrustScore 4 out of 5

388 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Was fine

Was fine. Had a problem getting it ti work. Hooked up wires, would not engage. Eventually figured it out. Red wire pin was corroded.
Would have been easier with directions telling me that the old connector comes off. Wasn't sure if it was soldered on or not.

December 2, 2025
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Reply from Allsecurityequipment

Thank you for taking the time to share your experience with us. We’re glad to hear everything is now working properly, and we appreciate your insight about the installation process. We’re always here if you need anything in the future!

Rated 5 out of 5 stars

Everything went well with standart…

Everything went well with standart delivery

December 4, 2025
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Reply from Allsecurityequipment

We appreciate your review! Our goal is always to ensure a hassle-free shopping and delivery process. Thank you for choosing All Security Equipment!

Rated 3 out of 5 stars

every thing was great

every thing was great. I didn't expect it to take better than six weeks to get my order

December 3, 2025
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Reply from Allsecurityequipment

We’re grateful for your review. Some items can take a bit longer to arrive due to availability or production schedules, but we appreciate your understanding regarding the extended lead time. Our team is continuously working to streamline fulfillment, and we’re honored to have earned your business.

Rated 5 out of 5 stars

Excellent response time and…

Excellent response time and communication of shipping status

December 4, 2025
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Reply from Allsecurityequipment

Thank you so much for your review! We’re committed to making every interaction smooth and dependable, and it’s great to hear that our team delivered for you. We’re here whenever you need us next!

Rated 5 out of 5 stars

Huge selection

Vast selection of products over a wide range projects.

December 4, 2025
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Reply from Allsecurityequipment

Thanks for taking the time to share your thoughts! Our goal is to make it easy for professionals and DIY customers alike to find exactly what they need in one place. We’re happy to know our product offerings are serving you well.

Rated 1 out of 5 stars

Do it yourself? Beware!

Be very careful what brand you purchase as some do not have any support unless you have a qualified technician involved. I have a bad board (I believe) on a $3k+ gate opener and neither All Security nor the manufacturer (Liftmaster) will provide technical support. I would not purchase from here again. I now found out Viking brand has homeowner support.

December 3, 2025
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Reply from Allsecurityequipment

Thank you for your comments. Each manufacturer has specific requirements regarding technical support, and in some cases, they allow troubleshooting only through certified professionals. Although this can limit what we’re permitted to do, our goal is always to make your experience as smooth as possible. We can still help with product information, next-step guidance, and connecting you with qualified service providers. If you’d like personalized help, our team is ready anytime.

Rated 5 out of 5 stars

technician was very knowledgeable

technician was very knowledgeable, went over several options for my situation.

December 3, 2025
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Reply from Allsecurityequipment

We’re delighted to know our team helped you feel confident about your options. Delivering knowledgeable, thoughtful support is a priority for us. Thank you for choosing All Security Equipment!

Rated 5 out of 5 stars

Hard to find item

Have tried to get this item on other sites and it is very hard to get and you have even the right size

December 3, 2025
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Reply from Allsecurityequipment

We’re thrilled to hear you found what you needed with us! Offering reliable access to specialty items is something we take pride in, and we’re happy we could deliver the right fit for you. Thank you for choosing All Security Equipment!

Rated 1 out of 5 stars

I order this the 26th and paid extra…

I order this the 26th and paid extra for fast delivery and its gonna get here on the 3rd

November 30, 2025
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Reply from Allsecurityequipment

We appreciate your review! Since your order came in on November 26th while we were closed for the holidays, it was processed first thing on December 1st when we returned. It’s now set to arrive on the 3rd as confirmed, thank you for your patience and for choosing All Security Equipment!

Rated 1 out of 5 stars

I wish I could give a zero instead of a…

I wish I could give a zero instead of a 1.

Ordered a set of hinges and a month later and still nothing. Emails to customer support = no response. Now I’m stuck ordering from another company and trying to get my money back. This whole fiasco has set my project back a month. I was considering ordering gate openers from this company - no way I’m going to spend 5k with a company that can manage to ship gate hinges. What a waste.

November 4, 2025
Unprompted review
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Reply from Allsecurityequipment

Thank you for your feedback. The delay occurred due to a revised ETA from the manufacturer, and we shared those updates as they came in. We’re sorry this disrupted your project and are working to complete your refund.

Rated 5 out of 5 stars

Before I ordered the photo eyes I…

Before I ordered the photo eyes I called the business and was talking to a fellow by the name of James and very helpful

November 24, 2025
Unprompted review
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Reply from Allsecurityequipment

We’re glad James was able to assist you and provide the guidance you needed before placing your order. Our team is always here to help. Thank you for choosing All Security Equipment!

Rated 5 out of 5 stars

Gate control arms

Everything went as expected. The order process was easy.

November 23, 2025
Unprompted review
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Reply from Allsecurityequipment

We appreciate your review! Our goal is to make every order simple and hassle-free, and we’re happy to hear we delivered.

Rated 1 out of 5 stars

I tried to return the item and no one…

I tried to return the item and no one responded to my email. Ended up eating $200 in hinges that were mis represented

September 2, 2025
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Reply from Allsecurityequipment

Thank you for bringing this to our attention. It seems your email never came through on our end, and we don’t want you to feel unheard. You’re welcome to reach us by phone, we’re always here to help.

Rated 5 out of 5 stars

Everything appears to be there

Everything appears to be there
I will be installing it in a month or two so we will see if I need any assistance. It appears to be more plug and play witch is good thanks

November 14, 2025
Unprompted review
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Reply from Allsecurityequipment

Thank you for your review! We’re glad everything arrived as expected. If you need any help during installation, our team is always here to support you.

Rated 5 out of 5 stars

Fast easy and accurate.

Fast easy and accurate.

November 4, 2025
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Reply from Allsecurityequipment

Thanks for choosing All Security Equipment! We’re happy to deliver the fast, reliable service you expect.

Rated 4 out of 5 stars

The part fit perfect

The part fit perfect. It took me awhile to put it in but that's on me. Thank you All Security Equipment.
Gary B.

November 6, 2025
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Reply from Allsecurityequipment

Thank you for sharing your experience! We’re glad the part worked out perfectly for your setup. We appreciate your trust in All Security Equipment.

Rated 5 out of 5 stars

We got what we ordered and exactly when…

We got what we ordered and exactly when they said we would get it!

November 5, 2025
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Reply from Allsecurityequipment

Thank you for choosing All Security Equipment! Our team works hard to make sure every order arrives on time and just as expected.

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