Banner for Allsecurityequipment

Allsecurityequipment Reviews 389

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 235 reviews, reviewers had a great experience with this company. Customers are really happy with the service provided, consistently describing it as prompt, courteous, and knowledgeable. Many appreciate the ease of the ordering process and the quick delivery of their items, often noting that products arrived well-packaged and as promised. People also found the prices to be fair and competitive, especially when compared to other suppliers. However, some customers also noted issues with delivery times, with some experiencing longer waits than anticipated or a lack of clear shipping updates. A few other people also felt that the ordering process could be improved, particularly when needing to modify an order. Additionally, some reviewers were not happy with the technical support for certain products, mentioning difficulties in getting assistance for complex equipment.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality, fit, and... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers found the ordering process easy, with... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise quick shipping, with some... See more

Price

Users describe ambiguous interactions with price. Many customers found product prices to be fair, awesome,... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight prompt,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found a way to track it, but it is a bit confusing. I would like the estimated delivery date either emailed to directly or on the order itself. Just so I don't have to jump through hoops to get an... See more

Company replied

Rated 4 out of 5 stars

Quality OEM product was shipped. It took longer to ship than I would have liked. When I ordered the wrong circuit board for my gate, I was instructed on how to return it. It took longer than I would h... See more

Company replied

Rated 4 out of 5 stars

I just spoke with your returns department. The gentleman was NOT helpful at all. The order I received was correct. When I went to install it for my customer I realized the old cable was damaged.... See more

Company replied

Rated 4 out of 5 stars

Was fine. Had a problem getting it ti work. Hooked up wires, would not engage. Eventually figured it out. Red wire pin was corroded. Would have been easier with directions telling me that the old co... See more

Company replied


Company details

  1. #17 of 19 best companies in Security Equipment Store
  2. #4 of 5 best companies in Fence Supply Store
  3. #1 of 2 best companies in Garage Equipment Wholesaler
  4. #5 of 6 best companies in Hardware Accessories Store

Written by the company

All Security Equipment is a leading international wholesale security equipment store and supplier of security solutions. We provide top-quality parking equipment, gate operators, magnetic locks, door access control, gate access control, security systems supplies, and accessories. We're your one-stop-shop for all security equipment, access control equipment, and automatic gate openers, offering first-class customer service and competitive wholesale pricing. We are proud members of the AFA American Fence Association and the SIA Security Industry Association.


Contact info

4.2

Great

TrustScore 4 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We got what we ordered and exactly when…

We got what we ordered and exactly when they said we would get it!

November 5, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

Thank you for choosing All Security Equipment! Our team works hard to make sure every order arrives on time and just as expected.

Rated 1 out of 5 stars

Outdoor Maglock

The cord is too short to make it to the control panel, where it is supposed to be terminated. It comes with no installation videos or instructions only a wiring diagram and the brackets are not well labeled.

November 4, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

Thank you for sharing your feedback! We appreciate the insight and will pass this along to help improve product documentation. Our team is always available to provide installation guidance, please reach out if you need assistance.

Rated 5 out of 5 stars

I got my stuff on time.

I got my stuff on time.

November 3, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

Thank you! We’re glad your order arrived as expected. Our team works hard to ensure every shipment is timely and reliable.

Rated 1 out of 5 stars

Part ordered and was never informed of…

Part ordered and was never informed of a backorder

November 3, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

We appreciate you bringing this to our attention. Our team has already issued your refund, and we’re working hard to make our order notifications and updates even more reliable moving forward.

Rated 5 out of 5 stars

Good product.

Good product.
Delivery on time

November 3, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

Thanks for choosing All Security Equipment! We’re glad everything went smoothly and you’re satisfied with your purchase.

Rated 2 out of 5 stars

I ordered these back on Saturday 11/1…

I ordered these back on Saturday 11/1 and they’re just now shipping them, why the delay? My credit card was charged immediately. The delay is ridiculous!

November 6, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

Thank you for your feedback. Since the order was placed on a Saturday, it began processing the following business day, which added a short delay. Our team shipped it as quickly as possible and we’re glad it’s now en route to you. We appreciate your patience, and if you have any questions, our team is always here to help!

Rated 4 out of 5 stars

Barrier Arm

You had item I wanted in stock. Shipping was quick.The only thing I had problems with was not being able to talk to a representative. I called 3 times and each time I was transferred to two places. No one never answer the phone.

November 4, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

Thank you for sharing your experience! We’re glad you found what you needed and received your order quickly. We appreciate your feedback and will review it.

Rated 5 out of 5 stars

Great service

Great selection, price, and quick, delivery. Keep up the good work!

October 31, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

We really appreciate your kind words! Our team is dedicated to offering quality products, great value, and fast service, glad to hear it all came together for you. Thank you for choosing All Security Equipment!

Rated 1 out of 5 stars

been a week since ordered .. just today after i question wether its been shipped or not..i get these e mails when i put out 1200$ i expet its on the shelf

been a week since ordered .. just today after i question whether its been shipped or not..i get these e mails when i put out 1200$ i expect its on the shelf and ready to ship..i ordered 3 other operators from moving up a day later than you and they arrive tomorrow

November 5, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

Thank you for your feedback. We completely understand your concern and appreciate your patience. Some high-demand items occasionally go out of stock for a short time, but our team works quickly to restock and ship as soon as possible. We value your business and are committed to improving our turnaround times.

Rated 3 out of 5 stars

Tooooo many emails I did not sign up…

Tooooo many emails I did not sign up for.

November 3, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

We appreciate you letting us know! We always aim to share helpful updates and exclusive offers, but you can easily adjust your email preferences anytime.

Rated 1 out of 5 stars

Ordered on Oct 28

Ordered on Oct 28
Contracted customer service for tracking info an I’m waiting

November 3, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

Thank you for reaching out! According to our records, your shipping confirmation email has already been sent. Please check your inbox or spam folder, and feel free to contact us if you need it resent, we’re happy to help!

Rated 5 out of 5 stars

All make great!!!!

October 28, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

We really appreciate your support! It’s always great to hear from happy customers, thank you for choosing All Security Equipment!

Rated 5 out of 5 stars

Easy to order and received quickly

Easy to order and received quickly

October 27, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

We really appreciate your review! We’re happy to hear your order process went seamlessly and arrived right on time. Thanks for choosing All Security Equipment!

Rated 5 out of 5 stars

They shipped my item within hours

They shipped my item within hours. Wow. Impressive.

October 31, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

We appreciate your kind words! Our team works hard to process orders fast so you can get what you need without delay. Thanks for choosing All Security Equipment!

Rated 4 out of 5 stars

Site was easy to use/shipping woes

Site was easy to use. Prices are fair. Very glad to find the relay we needed. I would give a whole 5 star but we didn't like the pay for shipping on the 11 light weight high dollar products. It also took 2 days to process the order to get it into shipping.

October 30, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

Thank you for your feedback! We’re glad you found what you needed and appreciate your note about the shipping. We’re always reviewing our process to improve efficiency and offer the best value possible.

Rated 5 out of 5 stars

Very smooth transaction

The shipping was fast. Packaging was done in a manner that protected the components. Very smooth transaction.

October 22, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

We’re so glad you had a great experience! Our team takes pride in careful packaging and prompt service to make every order smooth from start to finish. Thanks for choosing All Security Equipment!

Rated 5 out of 5 stars

The most efficient website I've visited recently!

Your website made it so easy to find what we needed!
The best! Time saver!

October 29, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

We love hearing this, thank you! Making your shopping experience fast, simple, and reliable is what we aim for every day. We’re glad our site made things easier for you!

Rated 4 out of 5 stars

Bad tracking

It took a week for delivery and tracking information requires an app download, which when accessed, gave information which showed the item was already delivered on the date it was purchased. Thankfully, Customer Service is live, and very helpful.

October 27, 2025
Allsecurityequipment logo

Reply from Allsecurityequipment

Thank you for sharing your experience! We’re glad our customer service team was able to assist you quickly. It seems there was a minor communication delay between our system and the manufacturer’s tracking updates, which caused some confusion. We truly appreciate your patience and understanding.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look