I found a way to track it, but it is a bit confusing. I would like the estimated delivery date either emailed to directly or on the order itself. Just so I don't have to jump through hoops to get an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quality OEM product was shipped. It took longer to ship than I would have liked. When I ordered the wrong circuit board for my gate, I was instructed on how to return it. It took longer than I would h... See more
Company replied
I just spoke with your returns department. The gentleman was NOT helpful at all. The order I received was correct. When I went to install it for my customer I realized the old cable was damaged.... See more
Company replied
Was fine. Had a problem getting it ti work. Hooked up wires, would not engage. Eventually figured it out. Red wire pin was corroded. Would have been easier with directions telling me that the old co... See more
Company replied
Company details
- #17 of 19 best companies in Security Equipment Store
- #4 of 5 best companies in Fence Supply Store
- #1 of 2 best companies in Garage Equipment Wholesaler
- #5 of 6 best companies in Hardware Accessories Store
Written by the company
All Security Equipment is a leading international wholesale security equipment store and supplier of security solutions. We provide top-quality parking equipment, gate operators, magnetic locks, door access control, gate access control, security systems supplies, and accessories. We're your one-stop-shop for all security equipment, access control equipment, and automatic gate openers, offering first-class customer service and competitive wholesale pricing. We are proud members of the AFA American Fence Association and the SIA Security Industry Association.
Contact info
United States
- allsecurityequipment.com
4.2
Great
389 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Allsecurityequipment
Thank you for the review! We’re so glad to hear you found our website user-friendly and easy to navigate. At All Security Equipment, we’re committed to making the shopping experience simple, fast, and reliable for every customer.
Ordered and shipped fast.
October 1, 2025
Reply from Allsecurityequipment
We appreciate your review! It’s great to know that your order experience was fast and smooth. Providing quick shipping and reliable service is always our goal—thanks for choosing All Security Equipment!
Tracking is Glitchy
Tracking system is not helpful. Tracking through the 'shop' app is a nightmare as it is glitchy and doesn't update. When checking out product, it advertises 'fast' shipping however it is not. Spoken with people and they have all been helpful, however the tracking system is faulty and needs to be improved.
October 1, 2025
Reply from Allsecurityequipment
Thank you for your review. We’re happy to know our staff provided helpful service, but we regret that the tracking system fell short of expectations. Your feedback helps us get better, and we truly appreciate your business.
I will never use this company again!
This whole order process has been a headache. I never received any tracking numbers for my shipment. I contacted support multiple times and was always told they would get back to me, but I finally got a message from them today that the shipment was in route. They provided a tracking number. I clicked on that tracking number and it says the shipment was canceled. I will never buy from this company again!
Thank you for responding to my review, but as of this morning, I have still not received my order or a tracking number. Customer Service has not responded when I let them know the tracking I received showed the shipment was cancelled. So while your commitment to improving customer service is great, when will I receive my order, or refund for my order?
I will not revise my rating on this review, until this is made right.
September 30, 2025
Reply from Allsecurityequipment
Thank you for sharing your feedback. We understand how frustrating this situation must have been, and we apologize for the confusion around your shipment updates. Our policy is to always provide tracking numbers as soon as shipments are on their way, and we regret that the process felt unclear in this instance. We’re taking your feedback seriously and using it to improve communication with our customers. Thank you for bringing this to our attention, we remain committed to providing reliable service and support.
Item was described in sufficient detail…
Item was described in sufficient detail that ensured that I was ordering the correct part. The shipping cost seemed to be higher that expected.
September 28, 2025
Unprompted review
Reply from Allsecurityequipment
Thank you for your review! We’re glad the detailed description made it easy to find the right part and we appreciate your feedback on shipping. At All Security Equipment, we’re committed to accuracy, quality, and great service.
Very user UNfriendly
No eta on delivery when I was trying to decide if I needed 2day or ground shipping.
Your site kept freezing up on me.
An item was left off my order but instead of being able to edit the order and just add the missing item, I had to go back and redo and add the whole order again - which means I also had to go into the cart and individually delete the 4 items in the 1st order attempt.
You won't give me tracking info unless I download an app?! Seriously?!!!
I hope the delivery process is better than the order process.
September 18, 2025
Unprompted review
Reply from Allsecurityequipment
Thank you for taking the time to share your experience. We regret that your order process didn’t feel user-friendly and want to clarify that tracking information is always provided by email without the need for an app. Still, your feedback is very valuable to us, and we’ll use it to improve the shopping experience for future customers. We’re glad you chose All Security Equipment and look forward to showing you the better side of our service with your delivery.
How good you are.
The prompt service and your staff professionalism is incredible, especially Agostina who answered all technical questions and immediately mailed ordered product.
September 17, 2025
Unprompted review
Reply from Allsecurityequipment
We truly appreciate your kind words! It’s wonderful to hear that Agostina and our team were able to make the process smooth and provide you with detailed support. Thank you for choosing All Security Equipment!
First time using All Security Equipment
Had a great experience the first time with them. Was fast shipping, item as described, works great. Look forward to doing a lot of business with this company.
September 8, 2025
Reply from Allsecurityequipment
Thank you for sharing your first experience with us! We’re so glad to hear that everything is working great. At All Security Equipment, we work hard to provide quality products with fast, reliable service, and we’re excited to continue earning your business.
Everything was great I ordered my part…
Everything was great I ordered my part real easy shipping was easy and I’m just waiting for it to come in. Everybody was very knowledgeable.
September 8, 2025
Reply from Allsecurityequipment
Thank you for your kind review! We’re happy to hear that ordering was simple, shipping was smooth, and that our knowledgeable team could assist you. At All Security Equipment, we’re committed to making the process easy from start to finish.
Needed a new ape encoder
Needed a new ape encoder. Was in stock and had within two business days regular shipping. Prices comparable to wholesale. Bought items in the past as needed.
September 5, 2025
Reply from Allsecurityequipment
We appreciate your kind words! Fast shipping, reliable inventory, and competitive pricing are what we strive for, and we’re happy to know you’ve had that experience with us. Thanks for choosing All Security Equipment again!
Reply from Allsecurityequipment
We really appreciate your kind words! Our team works hard to make sure every customer feels supported, and it’s wonderful to hear that reflected in your experience. Thanks for choosing All Security Equipment—we’re always here when you need us!
I still can get a gate technician to…
I still can get a gate technician to install the equipment
September 3, 2025
Reply from Allsecurityequipment
Thank you for your review! While we don’t offer installation services directly, we want to make sure you get the right help for your project. We recommend visiting our Find a Pro map (link located in the footer of our website), where you can search for a qualified installer in your area. We hope this helps you get your equipment up and running smoothly!
Reply from Allsecurityequipment
Hello, thank you for your feedback. According to our records, your keypad has already been delivered. If you haven’t received it yet or have any questions about the delivery, please don’t hesitate to reach out to our team, we’ll be glad to assist right away. Your satisfaction is very important to us.
Parts ordering was easy
Parts ordering was easy. Actually needed a different part and called and canceled and that went well. Also. Wasn't very happy not to get technical assistance. Apparently because I am a homeowner, not a technician.
September 8, 2025
Reply from Allsecurityequipment
Thank you for your feedback! We’re glad to hear your parts ordering and cancellation process went smoothly. We also appreciate your comments about technical assistance, our team is always happy to help answer technical questions, whether you’re a homeowner or a technician. We want every customer to feel supported, and we’ll continue working hard to deliver excellent service.
Service beyond expectation
These guys are so prompt with sending out our orders, they are so on the ball, we always count on their service and rely on them with all our gate operator needs.
September 3, 2025
Reply from Allsecurityequipment
Thank you for your wonderful feedback! We’re thrilled to know that our prompt service and dependable shipping make a difference for your business. At All Security Equipment, we work hard to ensure our customers can always count on us for their security equipment needs. We appreciate your trust and look forward to continuing to support you!
James in customer support made the…
James in customer support made the process quite easy. He gave me options for the LiftMaster sliding gate system tailored to my needs. Thank you.
September 3, 2025
Reply from Allsecurityequipment
We really appreciate your kind words! It’s great to hear that James was able to guide you through the process and provide tailored solutions for your LiftMaster sliding gate system. Helping our customers find exactly what they need is what we’re all about. Thanks for choosing All Security Equipment, we’re always here to help!
Letting you know what’s going on
September 3, 2025
Reply from Allsecurityequipment
Thank you for your 5-star review!
Reply from Allsecurityequipment
Thank you for the great feedback! Fast, easy, and convenient shipping is exactly what we aim for, and we’re glad we delivered.
Thank you All Security
Ordered on Sunday afternoon, received the following Wednesday (3days later). Exactly as ordered. This is an excellent company. Second order in last couple of months including a dual LA500 Liftmaster gate openers. All delivered as promised and well packaged. Thank you!
September 2, 2025
Reply from Allsecurityequipment
We truly appreciate your kind words and repeat business! It’s great to know that your orders arrived quickly, securely packaged, and exactly as promised. Customers like you make what we do worthwhile. Thank you for choosing All Security Equipment!
Product description was great
Product description was great. Other websites offering the same product had skimpy details.
September 2, 2025
Reply from Allsecurityequipment
We appreciate your feedback! Our team works hard to make sure product descriptions are clear, detailed, and helpful, so you know exactly what you’re getting. It’s wonderful to hear that this made your shopping experience easier. Thanks for choosing All Security Equipment!
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