Withdrawals are slow, but everything else is great. If they would speed up withdrawals, this would be 5 stars. But when you cash out on a Friday and have to wait until Monday, it’s annoying or cashout... See more
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Review summary
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Reviews shaping this summary
Lots of fun games, bonuses are very frequent and customer support is always willing to go above and beyond when assisting members with issues.
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U have a great variety of different slots! Customer Service is always super helpful in always figuring out what u need ! The payouts r always on time & what they pay u is also always very accurate... See more
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The payouts are super fast next day sometimes depending on how busy the cashiers are! The gaming experience is awesome.
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Company details
- #15 of 25 best companies in Online Casino or Bookmaker
- #16 of 24 best companies in Casino
- #10 of 14 best companies in Gambling Service
Written by the company
At All Star Slots, it’s all about you! Since 2009, we’ve been dedicated to delivering a first-class gaming experience and with our exciting new launch, things just got even better. Introducing All Star Rewards, where every bet earns XP and unlocks free bonuses as you level up. Take on Slot Tournaments for top prizes and show off your progress with your Personalized Profile. And whenever you need us, our friendly support team is available 24/7 through live chat, phone, or email. Because at All Star Slots, you’re always our top priority.
Contact info
United States
- allstarslots.com
3.9
Great
85 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Only online casino I have ever won on
Only online casino I have ever won on. And after verifying it wasnt long till I had my money. Thank you very much allstar.
April 28, 2026
Unprompted review
Reply from All Star Slots
Thank you for the great feedback!
We’re delighted to hear you had a positive experience with both verification and your withdrawal process. Congratulations on your win, and we truly appreciate you choosing All Star Slots.
We look forward to seeing you back again soon!
I paid $100 and my winnings went to…
I paid $100 and my winnings went to over $400. I tried to pull my money out and they said I had no money to withdraw. I felt totally ripped off. Stay away!!!
They are saying, it must have been I bought into games. I’m not sure, their website makes no sense. How could I not be able to get my money back after winning over $400. I stand by my review, stay away
May 2, 2026
Unprompted review
Reply from All Star Slots
Thank you for providing further information regarding the account.
I can see that our Customer Support team did advise during a live chat session you had with us, that your deposit was made using a deposit match.
There are wagering terms to these bonuses that are agreed to on redemption of the bonus, my colleague offered to explain how wagering worked but received no response.
We are always happy to explain how bonuses work before redemption and during.
There verification process takes way…
There verification process takes way way way too long. 2 days is a joke I am going on a week now. They say two days but its two days for the first part then they email you saying they need a utility bill next then its 3 or 4 days who knows im still waiting and the 500 I was going to withdraw is down to 200. Its bullshit I tell you
April 24, 2026
Unprompted review
Reply from All Star Slots
We appreciate you taking the time to provide your feedback! Our Verification process is outlined in full on the site and is usually only required once to ensure withdrawals are processed quickly and smoothly.
Great customer support and fast payouts!
April 1, 2026
Reply from All Star Slots
Thank you very much for your feedback, Scott! We truly appreciate this!
It’s fantastic to see you winning and receiving your payouts quickly too. We hope to see you winning in the casino again soon!
Available at anytime if you have questions
Had questions and they were available any time to answer
March 31, 2026
Reply from All Star Slots
We really appreciate your feedback, Jessica!
Our Support Team are available 24 hours a day, 7 days a week to help our players and we always love to hear you’ve had a great experience. We look forward to speaking with you again soon!
Having lots of fun winning
March 26, 2026
Reply from All Star Slots
We’re really pleased you’re enjoying your wins and we look forward to seeing you in the casino for your next win soon!
Always the best
Withdrawals are slow, but everything else is great. If they would speed up withdrawals, this would be 5 stars. But when you cash out on a Friday and have to wait until Monday, it’s annoying or cashout on a Monday and wait til Wednesday
April 4, 2026
Reply from All Star Slots
It's great to hear you've been experiencing wins in the casino and you're enjoying your time here with us overall.
Our withdrawal timeframes are available on the website, but we're always looking at ways in which we can improve things so we really do appreciate your feedback!
You guys do a very good job when it…
You guys do a very good job when it comes to withdrawals.
April 4, 2026
Reply from All Star Slots
It's great to see you've been winning and enjoying your payouts! We hope you'll be back in the casino for your next big win soon!
Reply from All Star Slots
We really appreciate your review! We love that you’re enjoying the games and bonuses too. We frequently release new and exciting games so keep an eye out for these and let us know what you think!
Fast payout
March 29, 2026
Reply from All Star Slots
We love to hear you've been winning and enjoying those fast payouts. We really appreciate your review and hope to see you winning in the casino again soon!
What isn't there to love about it
The customer support was excellent and all the freebies make it a platform worth checking out
February 20, 2026
Reply from All Star Slots
Thank you for a great review! We love that you're enjoying your time and your bonuses here with us!
We strive to provide outstanding customer service and it's fantastic to hear that's exactly what you've experienced. Our Support Team are on hand 24/7 to help with anything and you're always more than welcome to drop in should you need any assistance!
Just like most other online casinos but better
Just like most other online casinos. When you win it takes 2-3 days to get verified and have the money deposited into your bank account. I bought in for 80$ and won over 2500 and successfully cashed out. It was a lot of play through and I thought I would have lost the initial big hit that I won but it played up and down and ended up with more money won then initially hit for. Good experience with customer service as well. Literally the best I've ever had over the phone. They are awesome. I'm glad it paid out after winning big and didn't run into any trouble . I haven't hit again for a while but I also haven't played that much compared to what I used to do. I'll probably invest another hundred bucks once I get paid and try my luck again. Definitely recommend this casino and had zero complaints besides the large amount of play through for the reward system money match thing.
January 6, 2026
Reply from All Star Slots
We really appreciate your review and support. We aim to keep our bonuses competitive, with clear terms so players can make informed choices, and we’re always grateful for feedback on how we can improve.
It’s great to hear you’ve had a positive experience with our support team, they’re available 24/7 if you ever need assistance.
We’re also glad to hear about your strong start playing here, and we hope to see you back again soon!
I really like this game I want over…
I really like this game I won over $300 on my first day I played this game wow it's terrific
April 1, 2026
Reply from All Star Slots
Thank you for your review! You're off to a fantastic start and we love to hear you really like the casino too! We hope to see you scoring your next big win soon!
Reply from All Star Slots
We appreciate your great review! We pride ourselves on our excellent customer service and it's fantastic to hear you've been receiving great support. We're on hand 24/7 and you're always welcome to drop by if you need any assistance.
Pretty legit
April 2, 2026
Reply from All Star Slots
Thank you for your review. We're glad to hear you're enjoying your time and hope to see you around the casino again soon!
Other than having a bad experience all…
Other than having a bad experience all around my first time. Its a good casino. They do pay your winnings. The promotions have high wagers I feel like. Customer service is great. I will play again.
March 17, 2026
Unprompted review
Reply from All Star Slots
We’re glad to hear you enjoyed our customer support and that you’ll be playing again after an initial poor experience. We also take your comments on wagering into account and are always looking to improve our offers and promotions.
If you'd like to get in touch to discuss which offer in particular it was, we'd love to discuss further!
Do not waste your money here
Do not waste your money here. Payouts come with stipulations, the games are generic, deposits come with extra fees and wins are far and few in between. At least at a real casino you will be paid out immediately without stipulations. I wasn't impressed at all......
March 16, 2026
Unprompted review
Reply from All Star Slots
In some cases, external charges may be applied by your bank, which are outside of our control. If you’re happy to provide a statement, our team would be more than willing to review this for you.
All withdrawals are processed in line with our terms, and players successfully receive their payouts, as reflected in other reviews.
Bonuses may include wagering requirements, and we always recommend reviewing these before playing. Our support team is available 24/7 to help explain any terms or assist with any queries.
Truthfully speaking there’s nothing…
Truthfully speaking there’s nothing good I can say about this site. Everything about their business practices is shady and questionable in my opinion. The fact that they don’t tell you upfront that you incur charges for each deposit to make with your debit card because they aren’t based in the US. Their games malfunction frequently and they aren’t concerned about it that’s just more they make off of us I guess. This isn’t and edit it’s an addition which is happening after the reply from Allstar slots.com who has stated that they went “ above and beyond” sadly that’s not necessarily true but what they did do was stall and keep me in a holding pattern on a chat that ended up being almost three hours long and ended with none of their people knowing anything about the game in question. The fact is I still have a video that they’ve not yet seen and one would think they’d wanna see it before replying g to my review. It’s almost as though we’re hearing from two different sources. As for the deposit options , they have actually taken away my ability to use my debit card to fund my account which is nothing more than a control tactic because there was never a problem with my card or my deposits . These people wanna control what people see and hear in regards to their reputation!
March 14, 2026
Unprompted review
Reply from All Star Slots
We offer a range of alternative payment methods, many of which do not incur any fees. If there has been any confusion around charges, our 24/7 support team is always available to review deposits and investigate any fees incurred. In this case, our team did request a statement so we could escalate the matter to our cashier team for a full review however, we didn't receive this.
Regarding the game mentioned, we understand your frustration. Our support team explained the game outcome and payout at the time, and your query was also escalated to the game provider for further clarification. We have made every effort to go above and beyond to investigate this thoroughly on your behalf.
We remain committed to resolving any concerns and providing a fair experience for all players. We will also be reaching out via email today regarding your account to assist further, and we hope to welcome you back again soon.
They're awesome.
March 4, 2026
Reply from All Star Slots
Thanks so much for the amazing review! We really appreciate you
Unfortunately I'm still waiting on my…
Unfortunately I'm still waiting on my payout they make it very difficult for you to cash out I hit the jackpot $1,698 still not able to cash it out and waiting on the cashier to send me the email for confirmation of my verification I just wanted to say thank God they did confirm my payment and Im still waiting on my payment thank you Helen she was awesome!! Person Help good luck I'm done !!
March 4, 2026
Unprompted review
Reply from All Star Slots
Thanks for your feedback. We can see your documents were submitted over the weekend and they are currently under review today.
Once documents are verified, your winnings will be on their way. The good news is this process only needs to be completed once, which is why we encourage players to verify their accounts at sign-up so future payouts can be processed as quickly as possible!
We're delighted to see you received your winnings as advised and we can't wait to see you around the Casino again!
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