Withdrawals are slow, but everything else is great. If they would speed up withdrawals, this would be 5 stars. But when you cash out on a Friday and have to wait until Monday, it’s annoying or cashout... See more
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Review summary
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Reviews shaping this summary
Lots of fun games, bonuses are very frequent and customer support is always willing to go above and beyond when assisting members with issues.
Company replied
U have a great variety of different slots! Customer Service is always super helpful in always figuring out what u need ! The payouts r always on time & what they pay u is also always very accurate... See more
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The payouts are super fast next day sometimes depending on how busy the cashiers are! The gaming experience is awesome.
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Company details
- #16 of 25 best companies in Online Casino or Bookmaker
- #17 of 24 best companies in Casino
- #10 of 14 best companies in Gambling Service
Written by the company
At All Star Slots, it’s all about you! Since 2009, we’ve been dedicated to delivering a first-class gaming experience and with our exciting new launch, things just got even better. Introducing All Star Rewards, where every bet earns XP and unlocks free bonuses as you level up. Take on Slot Tournaments for top prizes and show off your progress with your Personalized Profile. And whenever you need us, our friendly support team is available 24/7 through live chat, phone, or email. Because at All Star Slots, you’re always our top priority.
Contact info
United States
- allstarslots.com
3.9
Great
85 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Easily take your deposit but you'll…
Easily take your deposit but you'll have to jump through hoops to get your withdrawal if you even get it. Some of my deposit transactions show from Nigeria which is a red flag for scam. No longer playing.
February 8, 2026
Unprompted review
Reply from All Star Slots
Thanks for your feedback. Withdrawals only require standard verification documents, which we recommend completing early so payments can be processed without delay.
We use secure, reputable processors If you’d like us to review your account, please contact us directly and we’ll be happy to help.
Love it
Love it! I've been playing for several years and I've won on several occasions. Never any problem with withdrawals. The customer support service goes over and beyond to answer any questions, or give help with any need you may have. Personal hosts are fantastic too!
January 22, 2026
Reply from All Star Slots
Thanks so much for the amazing review! We really appreciate your loyalty over the years!
It's great to hear withdrawals have always been smooth and that our support team and personal hosts have been able to help whenever needed!
Great games
January 8, 2026
Reply from All Star Slots
We are delighted to hear you love the games!
New games will continue to be added to our catalogue so you always have opportunities to find new favorites!
Reply from All Star Slots
It's great to hear how much you love playing with us Sonya and we can't wait to see you around the Casino again soon!
Reply from All Star Slots
We're glad to hear you're enjoying your play with us Anthony.
We appreciate the comments regarding the service, It's something we're always working on to improve and if you have any further comments regarding the service in particular, please be sure to email us directly with your thoughts.
I put in $50 and they gave me a bonus…
I put in $50 and they gave me a bonus of $125. I play over $400 in wagers and was not allowed to cash out. I was informed I needed to wager $8750 in order to cash out. Total scam, dont waste your time or money.
Additional comments:
Regardless of where the stipulations were located in the fine print, requiring a total of $8750 bets to be wagered for a cash out when I only received a bonus of $125 is absolutely absurd.
I also had two separate customer service reps offer to remove the bonus money and reset my account to my original deposit of $50 that would have no stipulations on it. I finally said yes to that and have been waiting a few days for them to actually make it happen. As of writing this, they still have not done so, but they had the time to respond to this review.
My account is at over $600, but I can't take any of it out. I just want my initial $50 back.
December 31, 2025
Unprompted review
Reply from All Star Slots
We’ve previously asked for additional information to locate and review the account in question, but have not received a response, which means we’re unable to fully verify this review at this time or delve into this specifically.
It seems that this does relate to a deposit match bonus, please note that some bonuses do carry wagering requirements. These are clearly displayed when redeeming the offer, and by accepting a bonus, players agree to the associated terms. Players are also welcome to play without using bonuses should the wagering terms not be suitable for their play style
Are you able to please contact us with information on the account so that we are able to review this further. Without this information, we cannot verify the experience or review the account as mentioned.
Reply from All Star Slots
We love providing our players with bonuses and I'm so glad to hear you enjoyed your Free Chip!
Reply from All Star Slots
We appreciate the kind words, here's to many more awesome experiences playing with All Star Slots!
Good games decent payout
December 21, 2025
Unprompted review
Reply from All Star Slots
Thank you for the feedback Timothy!!
The payouts are super fast next day…
The payouts are super fast next day sometimes depending on how busy the cashiers are! The gaming experience is awesome.
November 11, 2025
Reply from All Star Slots
Thank you for your kind words! We’re thrilled to hear you had a fun casino experience and that the payouts are of course speedy!
Have not won a jackpot in years
Have not won a jackpot in years. If you are up a few dollars cash out, you will lose it
December 17, 2025
Reply from All Star Slots
Sorry to hear you haven't hit a jackpot win recently, the great thing about playing with us Craig, is that the next big win could be just around the corner!
One spin could be life changing!
Reply from All Star Slots
We appreciate the amazing feedback Maria!
Been playing here for years and years
Been playing here for years and years
I love playing the games and they are fair and fun. How could they improve? Quicker and easier withdraws and more $$ bonuses vs spins. The percentage bonus matches are no fun as you rarely make the play through requirement so I never use them. Unfortunately for some casinos there are many online now that pay instantly to your PayPal or Zelle acct.
December 17, 2025
Reply from All Star Slots
Thank you for your feedback we truly appreciate it! We’re glad to hear you enjoy the games and find them fair and fun. We also really value your honest feedback around withdrawals and bonus types. We do consider our bonus terms to be extremely competitive and see many players meet the wagering requirements and enjoy their winnings :)
Fun casino experience
Fun casino experience. No hassle payouts. Would definitely recommend.
November 27, 2025
Reply from All Star Slots
Thank you for your kind words! We’re thrilled to hear you had a fun casino experience and that the payouts were hassle free. Your recommendation means a lot to us
Wouldn't let me cash out on my winnings
Wouldn't let me cash out on my winnings
November 25, 2025
Unprompted review
Reply from All Star Slots
We've requested further information to verify this experience. Please be sure to respond to the prompt so that we can investigate this claim further.
Players who win with us, enjoy quick payouts. As soon as we have information to review your claim we will review this.
Better speed and graphics
November 24, 2025
Unprompted review
Reply from All Star Slots
Thanks so much!
Our new and improved site was designed with this in mind, and we truly believe it’s one of the best platforms on the market.
We’re delighted you’re enjoying the experience!
Customer service is fast and incredibly helpful
Customer service has been amazing every time I've needed to talk to them.
August 8, 2025
Reply from All Star Slots
Thank you so much for your awesome feedback!
Reply from All Star Slots
Thank you so much for recommending us Claudett!
We truly appreciate your kind words and look forward to speaking with you again soon
Fun great customer support
Fun games. Great VIP host. Excellent customer service.
August 5, 2025
Unprompted review
Reply from All Star Slots
We're delighted to hear you're enjoying all aspects of All Star Slots!
Your amazing feedback is truly appreciated, and we look forward to continuing to provide you with this experience Cheryl.
Reply from All Star Slots
We're sorry to hear you feel our bonuses haven't met your expectations.
While we can't share specific account details publicly, we always aim to provide bonuses that reflect our players play.
If you'd like to discuss your account in particular then please feel free to reach out again directly and we'll be more than happy to explain this further regarding your account and play.
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