All State Van Lines Relocation Reviews 

108
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I had a wonderful experience using All State Van Lines! The sales rep walked me through each stage of the process, and I loved that at every stage of the move I had a single point of contact who could... See more

Company replied

Rated 5 out of 5 stars

Allstate Van lines was an excellent choice to assist in my son's recent move. They stayed in contact with us the entire time as we the transition from one state to another. The furniture was deli... See more

Rated 1 out of 5 stars

Run away from this company as fast as you can, none of their quotes are reliable. They sent someone incompetent who could not speak English which made communication difficult. They did not have enou... See more

Rated 5 out of 5 stars

Great service, coordination and management... while there are always changes in the final schedules these guys were on top of it and communicated it in advance and left nothing to surprise! Packed ou... See more

Company replied

Company details

  1. Vehicles & Transportation

Information provided by various external sources

When you choose All State Van Lines Relocation for your upcoming move, a unique and exclusive moving plan is constructed to specifically fit your needs, schedule and budget. All you have to do is call us and get linked to a fast and affordable moving quote!


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3.6

Average

TrustScore 3.5 out of 5

108 reviews

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3.6

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(108)

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Rated 5 out of 5 stars

Great Company, Great Service!

My Fiance and I recently contracted with All State Van Lines Relocation (Job#11455732-06-A) for our move from Bakersfield, CA to San Antonio, TX during the last week of November, and they were great to work with. This company has amazing communication, and great follow-up! They called to ensure the carrier arrived to pick up, as well as delivered all belongings on-time. They also follow-up a day/two after delivery to verify there was no damage. The carrier company assigned to our move, Sogdiana Van Lines, was incredible. They were extremely respectful, picked up our items right on time and they were even able to deliver our items days earlier than expected! We are very satisfied with the service we have received from both All State Van Lines, as well as Sogdiana Van Lines, and would definitely use/recommend All State Van Lines for any move in the future!

December 6, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Arin and Jay,
Thank you for your kind feedback and willingness to recommend our services. It is very rewarding to see that our team was able to provide you and your family with the excellent service that you, as our customer, deserve.
At your service,
All State Van Lines

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Rated 5 out of 5 stars

slower on drop off but it worked!

buy your own boxes pack only what you really want. some things can be bought new for the cost of its weight you pay for it to move. and damaged
items only pay 62 cent a pound so your 40 inch flat screen is only worth
$31.00 if broken or lost. cheaper to sell it for $50.oo and buy one for $250
less moving cost!

December 6, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Wayne and Diane,
Thank you for your positive rating. We appreciate the time spent providing your feedback.
Sincerely,
All State Van Lines

Rated 5 out of 5 stars

Professional and Courteous

Have used All State Van Lines twice this summer and both times and both team movers were professional and courteous. On time and very helpful on both ends of move.

December 5, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Pamela,
Our team very much appreciates the time spent writing this wonderful review regarding your awesome relocation experience. If you ever require assistance with relocation services in the future please don't hesitate to contact us.
Best Wishes,
All State Van Lines

Rated 5 out of 5 stars

This was the first time that I ever moved long distance. At my age (81), living alone, I was anticipating a really bad experience. Nothing like that happened. I would recommend these people again, ANY

I would recommend All State Van Lines to my best friends anytime without reservation. This was the best choice I could have made , and I am glad I did. You are a great company to deal with. My compliments to EVERYONE who works for you nationwide. I moved from the east coast to the west coast, not an easy thing at my age. Every employee was in contact with me at all times. I would not take a chance with any other company. I invite anyone anticipating a move to contact me about my pleasant experience.
Gisela Morchel

November 10, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Gisela,
Thank you for choosing All State Van Lines. We are pleased to learn from your review that your recent relocation was a successful one and we are delighted to see that you were satisfied with our services.
Regards,
All State Van Lines

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Rated 5 out of 5 stars

Moving from New Mexico to Texas

I've never used a moving company in my life. So this was the first time ever. They called me almost everyday helping me to get ready for this. If I had questions they had answers. I would recommend this company to others. And my experience with moving 1000 miles away made it better because of this moving company

November 8, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Sandra & Brian,
Thank you for sharing your wonderful moving experience with our current and future customers. Customer satisfaction is our main priority and your feedback is essential to our efforts in maintaining our position as the leader in relocation services.
Truly,
All State Van Lines

Rated 5 out of 5 stars

long distance move

I had no problems. They were prompt in arrival and prompt in delivery. Never had such an easy time with a moving company. Also got numerous calls prior to the move by various company people to offer to answer questions and just seemed that quality was of high importance to them. Would use them again.

November 7, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Phyllis,
Your wonderful feedback is more than appreciated, it is sincerely valued and essential to our development as a leader in relocation services. We thank you for taking time out of your busy day to share your awesome feedback with our customers and we wish you the best of luck on all future endeavors.
Best Regards,
All State Van Lines

Rated 5 out of 5 stars

Best Price AND the Best Customer Service!!!

We moved from CA to FL just as Hurricane Matthew was doing its thing. Like a cross country move isn't stressful enough, right? Add to this that both my and my partner's cell phones and my laptop got jacked out of our hotel room on the third day of our road trip, AND we had to coordinate an emergency side-trip to flood-ravaged North Carolina to rescue a relative stuck without power. The ONLY smooth part of this move was working with All State Van Lines. Their customer service is A+ first-rate, starting with Drexel who gave us an over-the-phone quote that was within $50 of the actual final charge based on weight, to Miguel Pech who packed our stuff and got it all delivered safely and unscathed, to the customer service representatives who consistently showed such compassion and concern helping us to coordinate our furniture delivery around all our unexpected circumstances. Thank you, everyone at All State Van Lines! We highly recommend this company! (Job # 11436347-06-A)

November 2, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Tamm,
All State Van Lines thanks you for your kind feedback. We are pleased to see that we were able to offer you the best value for your recent relocation as well as excellent customer service. Should you ever require assistance with relocation services in the future, please do not hesitate to contact us again.
Best Regards,
All State Van Lines

Rated 5 out of 5 stars

Quick and Painless!

They picked up and delivered my household items quick and right on time. Everything was wrapped and secured no damages when i checked all my items. They notified me when the delivery was going to happen and the final price before my items got to my location.

October 31, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Rachael,
We at All State Van Lines take pride in providing excellence in service and we are delighted to learn that our team was able to exceed your expectations on your recent relocation. We thank you for your wonderful review and we sincerely appreciate the time spent sharing your feedback with our customers.
Thanks,
All State Van Lines

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Rated 5 out of 5 stars

Prompt response and punctual schedule

The pickup crew was well organized and competent wrapping and moving items systematically.
A contact person answering questions and concerns called daily to inform me about progress and time of arrival.
Driver called an hour before arrival. Boxes and furniture were placed at the destination as directed. No damage occurred in transit or St delivery.
Overall I was very satisfied despite information delayed between driver and Financial department regarding zeroing account.
Thanks

October 18, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Pierre,
Our team sincerely appreciates the time you spent sharing your wonderful feedback with our online customers. All State Van Lines takes pride in providing superb service to all our customers and we are pleased to see that we were able to offer you the optimum service that you deserve.
Best Wishes,
All State Van Lines

Rated 5 out of 5 stars

My move came in under budget and on time!

Moving is never easy, but All State Van Lines really came through for me. The movers were careful and nothing was broken. And I actually got money refunded after the move!

October 5, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Deborah,
All State Van Lines is glad to learn of your positive relocation experience. Customer satisfaction is our primary goal and we are delighted to see that we were able to exceed your service expectations.
Best Regards,
All State Van Lines

Rated 5 out of 5 stars

A success

All went extremely well despite a serious flaw in the original pick up, which had to be canceled. The movers were hard workers and professional. John, my All State Coordinator, made this move a success because he was committed to keeping himself involved in all phases of my move from Fort Bragg, NC to Onset, Ma.

September 15, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Travaglione,
Thank you for taking the time to share you moving experience. We have a top priority of customer satisfaction, so to read that your relocation was performed to your satisfaction lets us know we are continuing to be a leader in the moving & storage industry. If you or someone you know is in need of a long distance movers please do not hesitate to contact us.
Sincerely,
All State Van Lines

Rated 5 out of 5 stars

You've heard plenty of horror stories about moving...mine isn't one of them!

Had a personal contact throughout every step of the moving process and they answered every question you could imagine & helped address my concerns.

Stephen was on site for the pick up & made sure everything was carefully packed & documented.

He made the 900 mile trip with my belongings & was a welcome sight when he arrived earlier than expected for the delivery. I had his direct contact information as well so we were in touch throughout the trip.

The unloading was quick & they put my furniture where I needed it & helped me reassemble things as well.

While there was some damage to my possessions, it was minimal & far less than I had expected given the stories I've heard from others.

I am grateful for the team that helped make my move a success.

August 5, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Julia,
We are delighted to see that your recent relocation proved to be a fairy tale store rather than a horror story. We know how complicated and stressful moving can be so our team is pleased that we were able to make your recent relocation a stress free and positive experience.
Truly,
All State Van Lines

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Rated 4 out of 5 stars

Good expieriance

The part I love about my recent moving from Ohio to New York is the professionalism of the workers who picked up and drop of my staff. They handled the furniture professionally and they have a friendly personality to tell them what we want.

August 5, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Rabheh,
We are very pleased that you were satisfied with the services as rendered on your recent relocation. Best of luck on all future endeavors.
Warm Regards,
All State Van Lines

Rated 1 out of 5 stars

missing boxes....

I thought what I was missing was a microwave. Well, I found that. However, a box of my clothes that had brand new pajamas and my Irish sweater, I bought on my trip there is gone. Heaven knows what else was in that box. Then I am missing a huge box of my pantry stock. Shampoo, conditioners and other pantry items I purchased for storage. This relates to a lot of money. I'm not happy about this. I did have a lot of boxes which would have been heavy for the truck, ( going by the driver's own words), but with the price I paid, a truck big enough to handle my move should have been used. I was told a big truck, so I pictured a moving van and I was told 3-4 guys. Nothing was further from the truth. Then these guys, after they packed my beoongings, headed to their parent's in Connecticut froze Cape Cod. So, did they unload my boxes there? I was good to these guys. I gave them gift cards and bought them lunch. Moving is the worst experience ever. It's very stressful for these very reasons. Not happy, but nothing I can do.

August 5, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Kathleen,
We attempted to contact you on a number of occassions to address the issues reported on your previously posted 3 star review but we were unable to reach you since both your numbers are disconnected. If you are intersted in resolving your issues please contact us at 866.913.3611.
Sincerely,
All State Van Lines

Rated 5 out of 5 stars

Excellent service!

My furniture arrived on time and they quickly and efficiently assembled everything promptly. They also placed all my belongings in their designated areas. They were so nice and kind. I was very pleased

August 1, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Douglas and Cindy,
We are pleased that your recent relocation was completed successfully and we thank you for taking time out of your busy day to provide us with this wonderful review. We are at your service!
Truly,
All State Van Lines

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Rated 5 out of 5 stars

Best price and service

Needed to ship about 3000 pounds to my son in CA from SC. Picked four companies on line and AllState was first to respond and had best rate. They sent a truck going to CA within a few days. Two men wrapped and loaded and were in CA in five days where they unloaded and unwrapped the furniture with no problems. Great service.

July 20, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Robert,
All State Van Lines takes pride in providing the best price for outstanding service and we are very pleased that we were able to offer you both excellence in service as well as the best value on your recent relocation.
Sincerely,
All State Van Lines

Rated 4 out of 5 stars

Great !

Great people, they kept on top of things, the contractors were professional and courteous. If I move again they'b be my first call.

Tom

July 20, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Thomas,
Thank you for sharing your wonderful feedback with our customers. We sincerely appreciate your outstanding review. Should you ever require any assistance in the future please know that we continue at your entire disposal.
Best Wishes,
All State Van Lines

Rated 5 out of 5 stars

Excellent no hassle service!

Prompt pick up and no damage service that I have not experienced before!

July 19, 2016
Unprompted review
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Reply from All State Van Lines Relocation

Thank you for your kind review. We are glad we were able to provide you with excellent service.
Sincerely,
All State Van Lines

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